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Dart Customer Service Jobs in Delaware (NOW HIRING)

Bally's Corporation

Server - Food Macau Kitchen

Dover, DE · On-site

$7.50/hr

Provides prompt, courteous, and efficient service. * Observes all rules for order taking and has a ... Give customers a great experience * Make recommendations on what a customer should order * Deliver ...

Bally's Corporation

Server - Food Macau Kitchen

Dover, DE · On-site

$7.50/hr

Provides prompt, courteous, and efficient service. * Observes all rules for order taking and has a ... Give customers a great experience * Make recommendations on what a customer should order * Deliver ...

Bally's Corporation

Attendant - Houseman

Dover, DE

$18/hr

Provides exceptional customer service. * Works safely, following all established safety rules and ... Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via ...

Bally's Corporation

Attendant - Houseman

Dover, DE · On-site

$18/hr

Provides exceptional customer service. * Works safely, following all established safety rules and ... Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via ...

Bally's Corporation

Attendant - Guest Room

Dover, DE

$18/hr

Provides exceptional customer service * Work safely, following all established safety rules and ... Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via ...

Bally's Corporation

Clerk - Front Office

Dover, DE

$16/hr

Provides exceptional customer service. * Work safely, following all established safety rules and ... Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via ...

Bally's Corporation

Bar Back - Circulo

Dover, DE

$10.50/hr

Provide exceptional customer service. * Work safely, following all established safety rules and ... Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via ...

Bally's Corporation

Clerk - Front Office

Dover, DE · On-site

$16/hr

Provides exceptional customer service. * Work safely, following all established safety rules and ... Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via ...

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All JobsDart Customer Service JobsDart Customer Service Jobs in Delaware

Dart Customer Service information

See Delaware salary details

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$26

How much do dart customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for dart customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Dart Customer Service representative?

Dart Customer Service representatives are professionals who assist customers using Dart public transit services, such as buses and trains. They handle inquiries about schedules, routes, fares, and policies, and help resolve issues related to lost items, complaints, or service disruptions. Their role is crucial in ensuring a positive experience for riders by providing timely and accurate information, as well as addressing concerns efficiently. Representatives may work at call centers, transit stations, or through online platforms to support customers. Excellent communication, problem-solving, and knowledge of transit operations are essential skills for this role.

What are some common challenges faced by Dart Customer Service representatives, and how are they typically addressed?

Dart Customer Service representatives often encounter challenges such as managing high call volumes, resolving complex customer issues, and maintaining up-to-date knowledge of Dart products and services. To address these challenges, teams usually participate in regular training sessions, use knowledge bases for quick reference, and rely on strong teamwork to share best practices. Collaboration with other departments, such as technical support or logistics, also helps in providing accurate solutions and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dart Customer Service representative, and why are they important?

To excel as a Dart Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Dart’s specific service protocols is typically required. Patience, empathy, and a positive attitude help you manage diverse customer interactions and resolve issues effectively. These skills ensure excellent customer experiences, reinforce brand loyalty, and contribute to efficient service operations.

What is the difference between Dart Customer Service vs Dart Call Center Representative?

AspectDart Customer ServiceDart Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote customer support settingCall center environment, inbound/outbound calls
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & ComparisonCustomer service roles in DartCall center roles in Dart

Both roles involve assisting customers within Dart's logistics and delivery industry. Dart Customer Service typically focuses on resolving customer inquiries and issues via various communication channels, while Dart Call Center Representatives primarily handle inbound and outbound calls. The skills and credentials overlap significantly, but the work environment and daily tasks may differ slightly based on the communication method used.

What are popular job titles related to Dart Customer Service jobs in Delaware?

For Dart Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Dart Customer Service jobs in Delaware look for?

The top searched job categories for Dart Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Dart Customer Service jobs?

Cities in Delaware with the most Dart Customer Service job openings:

Dart Customer Service jobs near you
Infographic showing various Dart Customer Service job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Specialist - Customer Service (Part Time)

Dover, DE • On-site

Bally's Corporation
Gambling Activities • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Bally's Corporationexternal

$16.50/hr

Full-time

Re-posted 10 days ago

Job description

Responsibilities:
  • Provide efficient, friendly, courteous, and timely customer service to all guests.
  • Process new Players Club Members, obtaining complete contact information.
  • Issue duplicate Players Club cards.
  • Follow up and answer questions on all guest concerns using available resources.
  • Maintain full and complete property and marketing information.
  • Follow proper data entry standards.
  • Perform routine upkeep of accurate Players Club member account information.
  • Handle transactions both via telephone and face to face interactions.
  • Utilize the Casino Marketing System (CMS) to deliver personalized service to Players Club members.
  • Utilize LMS system to ensure proper amenities are available to hotel guests.
  • Handle all aspects of Casino amenities when it comes to the bus program run by Hotel Sales.
  • Maintain full knowledge of all the various IVIEW DM EBS promotions.
  • Answer all customer IVIEW DM questions and provide coding for all IVEW DM DRB promotions.
  • Educate customers on the various IVIEW DM EBS promotions and showing how to redeem promotions.
  • Handle all cash prizes won through IVEW DM EBS promotions
  • Maintain full and complete knowledge of Free Slot Play programs.
  • Maintain knowledge of and be able to navigate through the Dover Downs website.
  • Maintain knowledge of the Point Inquiry database and the iGaming database.
  • Maintain complete working knowledge of online Fun Play Bonus Game and online gaming.
  • Redeem customer amenities through Offer Craft program.
  • Maintain full knowledge and operation of the Casino football promotion.
  • Issue comps for patrons to outlets in the Casino based on the offer they received.
  • Issue discretionary comps to patrons based on play and available comp guidelines.
  • Act as a point of contact for patrons to reach their Casino Host when on property.
  • Maintain positive relations with patrons whom are not Casino Host coded to ensure a continued positive experience.
  • Maintain all aspects of Elite pictures for patron player cards.
  • Work with all other front line departments to ensure guest satisfaction.
  • Operate as the first point of contact for patrons concerning all things related to the Casino.
  • Multi-task during peak hours of business, including face-to-face interactions and telephone interactions with our guests.
  • Build a strong rapport with the Casino clientele. Create loyalty with our patron base including new and existing members.
  • Run all Players Club promotions such as mid-week and Sundays, including awarding prizes and making PA announcements.
  • Handle redemptions of comp dollars for Players Club members.
  • Refund Elite and Platinum member ATM fees.
  • Correct database response for promotions and events.
  • Maintain inventory/stock at the Players Club.
  • Maintain cleanliness of the 2nd floor stock room.
  • Distribute and inventory guest promotional materials.
  • Attend meetings as required.
  • Responsible for the cleanliness of assigned work area; perform light cleaning duties.
  • Work safely, following all established safety rules and regulations.
  • Follow all relevant policies and procedures.
  • Provide exceptional customer service.
  • Communicate effectively with co-workers, supervisors and guests.
  • Follows all relevant policies and procedures
  • Perform other duties as assigned.

Work Environment:
  • Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:
  • Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:
  • $16.50/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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