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Cruise Line Customer Service Jobs in Delaware (NOW HIRING)

Acts Retirement-Life Communities

Line Cook

Wilmington, DE · On-site

$17.51 - $21.23/hr

Minimum of two years' progressive responsibility in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment is helpful Team members are eligible for a generous ...

Acts Retirement-Life Communities

Line Cook

Seaford, DE

$17.51 - $21.23/hr

Minimum of two years' progressive responsibility in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment is helpful Team members are eligible for a generous ...

Acts Retirement-Life Communities

Line Cook

Wilmington, DE

$17.51 - $21.23/hr

Minimum of two years' progressive responsibility in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment is helpful Team members are eligible for a generous ...

Acts Retirement-Life Communities

Line Cook

Wilmington, DE

$17.51 - $21.23/hr

Minimum of two years' progressive responsibility in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment is helpful Team members are eligible for a generous ...

Acts Retirement-Life Communities

Line Cook

Seaford, DE · On-site

$17.51 - $21.23/hr

Minimum of two years' progressive responsibility in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment is helpful Team members are eligible for a generous ...

Acts Retirement-Life Communities

Line Cook

Seaford, DE

$17.51 - $21.23/hr

Minimum of two years' progressive responsibility in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment is helpful Team members are eligible for a generous ...

HB Travels

Online Cruise Booking Agent

Lewes, DE · On-site

Deliver outstanding customer service and build lasting client relationships * Stay informed about current cruise promotions, travel trends, and policies Qualifications: * Strong communication and ...

Acts Retirement-Life Communities

Executive Chef

Seaford, DE · On-site

$67K - $83K/yr

Minimum of ten years' experience in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment * Knowledge of the food industry and trends * In-depth knowledge of ...

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$9

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How much do cruise line customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for cruise line customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a cruise line customer service?

A Cruise Line Customer Service job involves assisting passengers with inquiries, reservations, and onboard concerns to ensure a seamless travel experience. Representatives handle booking changes, provide information about amenities, and resolve issues before, during, and after cruises. They may work in call centers, at cruise terminals, or onboard ships. Strong communication and problem-solving skills are essential for delivering excellent customer support.

What are the typical daily responsibilities of a cruise line customer service?

Cruise Line Customer Service representatives are responsible for assisting guests with inquiries, booking excursions or services, resolving complaints, and ensuring passengers have a positive onboard experience. They work closely with other departments such as housekeeping, dining, and entertainment to address guest needs promptly and efficiently. In addition to face-to-face interactions, they often handle phone calls, emails, and digital messages from guests. The role involves multitasking in a lively environment, requiring flexibility and a proactive approach to service. This position offers valuable exposure to hospitality operations and can lead to advancement opportunities in guest relations and management.

What are the key skills and qualifications needed to thrive in cruise line customer service, and why are they important?

Success as a Cruise Line Customer Service professional requires excellent communication skills, problem-solving ability, and prior experience in hospitality or customer service. Familiarity with reservation systems, CRM software, and multilingual abilities are often beneficial, with some companies preferring candidates who hold certifications in hospitality or travel services. Strong interpersonal skills, patience, and cultural sensitivity make candidates stand out in delivering memorable guest experiences. These qualifications are crucial for ensuring guest satisfaction in a dynamic, fast-paced, and multicultural environment.

What are popular job titles related to Cruise Line Customer Service jobs in Delaware?

For Cruise Line Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Cruise Line Customer Service jobs in Delaware look for?

The top searched job categories for Cruise Line Customer Service jobs in Delaware are:

Cruise Line Customer Service jobs near you
Infographic showing various Cruise Line Customer Service job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Line Cook

Wilmington, DE • On-site

Acts Retirement-Life Communities
Health Care and Social Assistance • 5 - 10K employees

6.9

Company rating: 6.9 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

49th of 243 rated social care providers

Free food

People enjoy working here

Recommended by students

Learn more about Acts Retirement-Life Communitiesexternal

$17.51 - $21.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Overview
Enjoy being a cook, but tired of the late hours? We are currently seeking a dedicated and passionate line cook to join our culinary team!
Next day pay: Work today, get paid tomorrow with our PayActiv benefit!
We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount programs, appreciation events, wellness initiatives, and much more!
Acts is currently seeking qualified candidates for our Line Cook position.
As part of our onboarding experience, you'll advance your culinary career through our partnership with Rouxbe Online Culinary School. This seamless introduction includes a series of comprehensive courses that provide 9 transferable college credit hours upon completion, setting you up for long term success from day one!
The ideal candidate for our organization serves a very important role in the success of our brand, culinary culture, vision, and future. Our Food Philosophy in our scratch kitchens is that "We are passionate about our food and want you to feel the same excitement and fun. Our menus feature fresh and healthy options alongside the more indulgent ones. We see our service as a journey incorporating seasonal trends, needs and wants."
Requirements
The ideal candidate will meet the following requirements:
  • High school diploma or equivalent
  • Minimum of two years' progressive responsibility in a full-service restaurant, catering, healthcare, country club/hotel, or cruise line environment is helpful

Team members are eligible for a generous benefit package including health benefits (medical, prescription, dental and vision), flexible spending accounts, life insurance, disability programs, 401(k) plan (with 4% company match after one year of employment), paid time off and holidays, and much more! Eligibility may vary based on status.
For more information or to apply, visit us at www.acts-jobs.org and join our Talent Network to receive e-mail alerts with new job opportunities that match your interests!
Acts Retirement-Life Communities is one of the largest not-for-profit owners, operators, and developers of resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our team members are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our team members.
Acts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender identity or expression, sexual orientation, marital status, national origin, non-disqualifying disability, veteran status, or any other characteristic protected by law. Acts is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.
Pay Range
$17.51 - $21.23 / hour. Starting rate will vary based on skills and experience.
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About Acts Retirement Life Communities

Sourced by ZipRecruiter

Acts Retirement-Life Communities is one of the largest not-for-profit owners, operators, and developers of resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our team members are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our team members.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Washington, PA, US

Social media

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What Acts Retirement-Life Communities employees say

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Hours and flexibility

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