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Customer Service Representative

Strongsville, OH · On-site

$20 - $22/hr

Customer Service Representative (B2B) - $20-$22/Hour Now Hiring! We are seeking a professional ... Process customer complaints and work toward timely resolution. * Assist with EDI orders, ASN ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield ... Ability to multi-task/work efficiently under pressure * Ability to work in a fast-paced environment ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... Work for a company that's trusted in the Pacifica community. We invest in your professional ...

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How much do work customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for work customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by work customer service representatives and how can they be managed effectively?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining up-to-date knowledge of products or services. Effective communication, patience, and resilience are key to navigating these situations. Many organizations provide training and support resources, and teamwork is encouraged to share best practices. Building strong problem-solving skills and regularly seeking feedback can help Customer Service Representatives overcome obstacles and excel in this role.

What are the key skills and qualifications needed to thrive as a work customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Outstanding patience, active listening, and a positive attitude help individuals excel in managing customer interactions. These skills and qualities are vital for delivering effective support, ensuring customer satisfaction, and maintaining a company's reputation.

What is the difference between Work Customer Service Representative vs Work Customer Support Specialist?

AspectWork Customer Service RepresentativeWork Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; certifications in customer support are a plus
Work EnvironmentCall centers, retail, online support platformsCall centers, technical support teams, online chat support
Employer & Industry UsageRetail, telecommunications, banking, e-commerceTechnology, software, telecommunications, e-commerce
Common Search & Comparison IntentYesYes

Work Customer Service Representatives and Work Customer Support Specialists both handle customer inquiries and provide assistance. While the roles overlap in work environment and required credentials, Customer Support Specialists often focus on technical or product-specific issues, whereas Customer Service Representatives handle general inquiries. Both roles are essential in customer-facing industries and frequently searched for by job seekers seeking roles in customer support.

What is a work customer service representative?

Work Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person, ensuring a positive experience and maintaining customer satisfaction. Their responsibilities may include handling complaints, processing orders, and directing customers to the appropriate departments. Good communication, problem-solving skills, and patience are essential qualities for this role.

How can I work as a work customer service representative?

To work as a customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with computer systems or customer management software. Many employers also require the ability to handle inquiries via phone, email, or chat, and some roles may require specific certifications or training. Applying through company websites, job boards, or staffing agencies is common for finding openings in this field.
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Work Customer Service Representative jobs near you

Customer Service Representative 2026

Lake Express

Muskegon, MI • On-site

$16 - $17/hr

Full-time, Part-time

Re-posted 8 days ago

Job description

Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!

The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are land-based.

Customer Service Representatives work in the Milwaukee terminal to help our passengers have a safe, efficient, and fun experience! This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security during the check in process and screening passengers, and assisting passengers in boarding the ship.

Customer Service Representatives may also assist customers in the call center, receive and stock deliveries, and have light housekeeping and organizing tasks.

Employees may receive a number of ferry tickets for personal use.

This position can include either part-time or full-time hours, and may include early mornings, afternoons, evenings, nights, weekends, and holidays. This is a great opportunity for retirees, students, and people seeking part-time work!

Customer Service Representative positions are seasonal. Lake Express' season runs from May until the end of October. Workdays may be available before the beginning of the season for training, and after the end of the season for clean-up.

Apply today and you will be contacted for an interview! We are looking to fill all available spaces before the season begins!