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Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Work for a company that's trusted in the Pacifica community. We invest in your professional ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

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How much do work customer service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for work customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Representatives and how can they be managed effectively?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining up-to-date knowledge of products or services. Effective communication, patience, and resilience are key to navigating these situations. Many organizations provide training and support resources, and teamwork is encouraged to share best practices. Building strong problem-solving skills and regularly seeking feedback can help Customer Service Representatives overcome obstacles and excel in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Outstanding patience, active listening, and a positive attitude help individuals excel in managing customer interactions. These skills and qualities are vital for delivering effective support, ensuring customer satisfaction, and maintaining a company's reputation.

What is the difference between Work Customer Service Representative vs Work Customer Support Specialist?

AspectWork Customer Service RepresentativeWork Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; certifications in customer support are a plus
Work EnvironmentCall centers, retail, online support platformsCall centers, technical support teams, online chat support
Employer & Industry UsageRetail, telecommunications, banking, e-commerceTechnology, software, telecommunications, e-commerce
Common Search & Comparison IntentYesYes

Work Customer Service Representatives and Work Customer Support Specialists both handle customer inquiries and provide assistance. While the roles overlap in work environment and required credentials, Customer Support Specialists often focus on technical or product-specific issues, whereas Customer Service Representatives handle general inquiries. Both roles are essential in customer-facing industries and frequently searched for by job seekers seeking roles in customer support.

What are Work Customer Service Representatives?

Work Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person, ensuring a positive experience and maintaining customer satisfaction. Their responsibilities may include handling complaints, processing orders, and directing customers to the appropriate departments. Good communication, problem-solving skills, and patience are essential qualities for this role.
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Work Customer Service Representative jobs near you
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Domino's

Peterborough, NH • On-site

$16.50 - $22.50/hr

Part-time

Posted 7 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,891 frontline employees who took The Breakroom Quiz

19th of 22 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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