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Customer Account Representative Jobs (NOW HIRING)

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

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Customer Account Representative

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Customer Account Representative At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

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Customer Account Representative information

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How much do customer account representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for customer account representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What does a customer account representative do?

A customer account representative manages customer accounts by assisting with inquiries, processing orders, and resolving issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and need strong communication skills. The role typically involves maintaining accurate account information and providing support through phone, email, or chat channels.

How does a Customer Account Representative typically collaborate with other departments to resolve client issues?

Customer Account Representatives often act as a bridge between clients and internal teams such as sales, billing, and technical support. When a client faces an issue, representatives gather details and coordinate with the relevant department to ensure a swift and accurate resolution. This collaboration requires clear communication, documentation of customer interactions, and proactive follow-up to keep both the client and internal stakeholders informed. Building strong relationships with colleagues across departments is key to delivering excellent customer service and resolving issues efficiently.

What is the difference between Customer Account Representative vs Customer Service Representative?

AspectCustomer Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Employer & Industry UsageFinancial services, telecommunications, retailRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on managing customer accounts and relationshipsFocuses on assisting customers with inquiries and issues

Customer Account Representatives primarily manage customer accounts, handle billing, and build ongoing relationships, often requiring specific industry knowledge. Customer Service Representatives focus on resolving customer inquiries and providing support. While both roles involve customer interaction, the Customer Account Representative role emphasizes account management and retention, making it suitable for those interested in a more specialized, relationship-driven position.

What is the highest paying customer service job?

Customer Account Managers and Customer Success Directors often earn the highest salaries in customer service roles, especially in industries like technology, finance, and enterprise services. These positions typically require advanced communication skills, industry knowledge, and sometimes management or technical certifications, with salaries reaching six figures in some cases.

What are the key skills and qualifications needed to thrive as a Customer Account Representative, and why are they important?

To thrive as a Customer Account Representative, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or associate degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic sales or account management certifications is valuable. Excellent interpersonal skills, patience, and adaptability help build rapport with clients and handle challenging situations effectively. These skills are crucial for maintaining customer satisfaction, ensuring account retention, and supporting business growth.

What job makes $10,000 a month without a degree?

A Customer Account Representative typically does not earn $10,000 a month without significant experience or commission-based incentives. High earnings in this role usually depend on sales performance, industry, and company structure, and most positions require a high level of communication and customer service skills. Achieving such income levels often involves advanced sales roles or managerial positions that may require specialized training or certifications.

What skills do you need to be an account rep?

Customer account representatives need strong communication and interpersonal skills to effectively interact with clients. They should have good problem-solving abilities, attention to detail, and proficiency with customer management software or CRM tools. Organizational skills and the ability to handle multiple tasks are also important for success in this role.
What cities are hiring for Customer Account Representative jobs? Cities with the most Customer Account Representative job openings:
Who are the top companies hiring for Customer Account Representative jobs? The top employers for Customer Account Representative jobs are:
What states have the most Customer Account Representative jobs? States with the most job openings for Customer Account Representative jobs include:
Infographic showing various Customer Account Representative job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.

Customer Account Representative

Byrider

Terre Haute, IN โ€ข On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Key responsibilities

  • Perform collections, customer service, and customer retention activities.

  • Assist with lending and credit origination processes.

  • Help ensure branch compliance.


Job description

Byrider - 5055 US-41, Terre Haute, IN 47802
Customer Account Representative (Consumer Finance)
Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy earning great pay while helping customers with an industry-leading credit program?
Growing national automotive consumer finance company! Collections Account Manager career opportunity!
Rewards for Customer Account Representative:
  • Annual compensation: ~$45,000.00 - $60,000.00
  • Hourly pay plus bonus
  • Full Benefits- Health, Dental, Vision, PTO, 401k
  • Career growth opportunities
  • Industry-best customer program
  • 36 years in business
  • Growing national company

Responsibilities for Customer Account Representative:
  • Collections, customer service, customer retention
  • Assist with lending/credit origination
  • Help ensure branch compliance
  • Demonstrate a high level of customer service
  • Work with consumer finance software

Hours for Customer Account Representative:
  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • 5 day work week, Mon-Sat with a weekday off
  • Location hours: Monday - Friday 9-7, Sat 9-4
  • Shifts will vary

Requirements for Customer Account Representative:
  • Good communication, computer & customer service skills
  • Collections background necessary
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check

Keywords: Collections, Customer Retention, Call Center, Collections Account Management, Debt Collector, Collections Specialist