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Customer Account Representative Jobs (NOW HIRING)

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

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How much do customer account representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer account representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What does a Customer Account Representative do?

A Customer Account Representative is responsible for managing client accounts, addressing customer inquiries, and resolving issues related to products or services. They often act as the main point of contact for customers, ensuring their needs are met and maintaining positive relationships. Typical duties include processing orders, updating account information, handling billing questions, and providing support to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a Customer Account Representative typically collaborate with other departments to resolve client issues?

Customer Account Representatives often act as a bridge between clients and internal teams such as sales, billing, and technical support. When a client faces an issue, representatives gather details and coordinate with the relevant department to ensure a swift and accurate resolution. This collaboration requires clear communication, documentation of customer interactions, and proactive follow-up to keep both the client and internal stakeholders informed. Building strong relationships with colleagues across departments is key to delivering excellent customer service and resolving issues efficiently.

What is the difference between Customer Account Representative vs Customer Service Representative?

AspectCustomer Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Employer & Industry UsageFinancial services, telecommunications, retailRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on managing customer accounts and relationshipsFocuses on assisting customers with inquiries and issues

Customer Account Representatives primarily manage customer accounts, handle billing, and build ongoing relationships, often requiring specific industry knowledge. Customer Service Representatives focus on resolving customer inquiries and providing support. While both roles involve customer interaction, the Customer Account Representative role emphasizes account management and retention, making it suitable for those interested in a more specialized, relationship-driven position.

What are the key skills and qualifications needed to thrive as a Customer Account Representative, and why are they important?

To thrive as a Customer Account Representative, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or associate degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic sales or account management certifications is valuable. Excellent interpersonal skills, patience, and adaptability help build rapport with clients and handle challenging situations effectively. These skills are crucial for maintaining customer satisfaction, ensuring account retention, and supporting business growth.
What cities are hiring for Customer Account Representative jobs? Cities with the most Customer Account Representative job openings:
Who are the top companies hiring for Customer Account Representative jobs? The top employers for Customer Account Representative jobs are:
What states have the most Customer Account Representative jobs? States with the most job openings for Customer Account Representative jobs include:
What are popular job titles related to Customer Account Representative jobs? For Customer Account Representative jobs, the most frequently searched job titles are:
Customer Account Representative jobs near you
Infographic showing various Customer Account Representative job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.

Customer Account Representative

Byrider

Terre Haute, IN • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Byrider - 5055 US-41, Terre Haute, IN 47802

Customer Account Representative (Consumer Finance)

Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy earning great pay while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Customer Account Representative:

  • Annual compensation: ~$45,000.00 - $60,000.00
  • Hourly pay plus bonus
  • Full Benefits- Health, Dental, Vision, PTO, 401k
  • Career growth opportunities
  • Industry-best customer program
  • 36 years in business
  • Growing national company

Responsibilities for Customer Account Representative:

  • Collections, customer service, customer retention
  • Assist with lending/credit origination
  • Help ensure branch compliance
  • Demonstrate a high level of customer service
  • Work with consumer finance software

Hours for Customer Account Representative:

  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • 5 day work week, Mon-Sat with a weekday off
  • Location hours: Monday - Friday 9-7, Sat 9-4
  • Shifts will vary

Requirements for Customer Account Representative:

  • Good communication, computer & customer service skills
  • Collections background necessary
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check

Keywords: Collections, Customer Retention, Call Center, Collections Account Management, Debt Collector, Collections Specialist