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Customer Account Representative Jobs (NOW HIRING)

Belcan

Customer Account Rep

Portland, OR

$25 - $28/hr

Customer Account Rep Job Number: 364127 Category: Administrative Description: Job Title: Customer Account Rep Pay Rate: $25 - $28/hr Location: Milwaukie, OR Area Code: 503, 971 ZIP Code: 97222 Start ...

Givens

Customer Account Representative

Greensboro, NC

$18 - $20/hr

Customer Account Representative Givens is looking for a dependable Customer Account Representative to support customer communication, shipment coordination, and warehouse administrative functions at ...

Givens

Customer Account Representative

Mebane, NC

$18 - $20/hr

Customer Account Representative Givens is looking for a dependable Customer Account Representative to support customer communication, shipment coordination, and warehouse administrative functions at ...

Givens

Customer Account Representative

Mebane, NC

$18 - $20/hr

Customer Account Representative Mebane, NC Temp-to-Perm, Mon- Fri. 8am-5pm $18.00 - $20.00 per hour Givens is looking for a dependable Customer Account Representative to support customer ...

Atlantic Petroleum

Be Seen First

Customer Account Representative

Houston, TX · On-site

Customer Accounts Representatives (or Account Representatives) serve as the primary liaison between a company and its clients, managing relationships, resolving issues, and driving sales growth. They ...

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Customer Account Representative information

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How much do customer account representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer account representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What does a Customer Account Representative do?

A Customer Account Representative is responsible for managing client accounts, addressing customer inquiries, and resolving issues related to products or services. They often act as the main point of contact for customers, ensuring their needs are met and maintaining positive relationships. Typical duties include processing orders, updating account information, handling billing questions, and providing support to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a Customer Account Representative typically collaborate with other departments to resolve client issues?

Customer Account Representatives often act as a bridge between clients and internal teams such as sales, billing, and technical support. When a client faces an issue, representatives gather details and coordinate with the relevant department to ensure a swift and accurate resolution. This collaboration requires clear communication, documentation of customer interactions, and proactive follow-up to keep both the client and internal stakeholders informed. Building strong relationships with colleagues across departments is key to delivering excellent customer service and resolving issues efficiently.

What is the difference between Customer Account Representative vs Customer Service Representative?

AspectCustomer Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Employer & Industry UsageFinancial services, telecommunications, retailRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on managing customer accounts and relationshipsFocuses on assisting customers with inquiries and issues

Customer Account Representatives primarily manage customer accounts, handle billing, and build ongoing relationships, often requiring specific industry knowledge. Customer Service Representatives focus on resolving customer inquiries and providing support. While both roles involve customer interaction, the Customer Account Representative role emphasizes account management and retention, making it suitable for those interested in a more specialized, relationship-driven position.

What are the key skills and qualifications needed to thrive as a Customer Account Representative, and why are they important?

To thrive as a Customer Account Representative, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or associate degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic sales or account management certifications is valuable. Excellent interpersonal skills, patience, and adaptability help build rapport with clients and handle challenging situations effectively. These skills are crucial for maintaining customer satisfaction, ensuring account retention, and supporting business growth.
What cities are hiring for Customer Account Representative jobs? Cities with the most Customer Account Representative job openings:
Who are the top companies hiring for Customer Account Representative jobs? The top employers for Customer Account Representative jobs are:
What states have the most Customer Account Representative jobs? States with the most job openings for Customer Account Representative jobs include:
What are popular job titles related to Customer Account Representative jobs? For Customer Account Representative jobs, the most frequently searched job titles are:
Customer Account Representative jobs near you
Infographic showing various Customer Account Representative job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.

Customer Account Representative

Alphabe Insight

Lawrence, MA • On-site

$47K - $51K/yr

Other

Medical, PTO

Posted 23 days ago

Job description

Customer Account Representative

At Lumina Agency Inc, we are committed to helping businesses grow through strategic solutions, strong client relationships, and innovative thinking. Our team is driven by collaboration, professionalism, and a passion for delivering exceptional results. We believe in creating opportunities for both our clients and our employees, fostering an environment where talent can thrive and careers can flourish.

Job Description

Lumina Agency Inc is seeking a motivated and detail-oriented Customer Account Representative to join our growing team in Lawrence, MA. In this role, you will serve as a key point of contact for customers, helping to build and maintain strong client relationships while ensuring a positive customer experience. This position offers an excellent opportunity for individuals who enjoy working with people, solving problems, and contributing to a supportive and fast-paced environment.

Responsibilities

  • Serve as the primary contact for customer inquiries and account-related requests.
  • Build and maintain positive relationships with new and existing clients.
  • Provide accurate information regarding products, services, and account details.
  • Assist customers in resolving questions, concerns, and service-related issues.
  • Monitor customer accounts and ensure information remains accurate and up to date.
  • Coordinate with internal departments to support customer needs and deliver effective solutions.
  • Maintain detailed records of customer interactions and account activities.
  • Identify opportunities to improve customer satisfaction and account retention.
  • Support daily administrative and account management tasks as needed.
Qualifications
  • Strong communication and interpersonal skills.
  • Excellent customer service mindset and professional demeanor.
  • Ability to manage multiple tasks and priorities efficiently.
  • Strong organizational and problem-solving abilities.
  • Attention to detail and commitment to accuracy.
  • Ability to work independently and as part of a team.
  • Adaptability and willingness to learn new processes and systems.
  • Proficiency with basic computer applications and office software.
Additional Information
  • Competitive Salary ($47,000 - $51,000 annually)
  • Opportunities for Career Growth and Professional Development
  • Comprehensive Training Program
  • Supportive and Collaborative Work Environment
  • Skill Development and Advancement Opportunities
  • Paid Time Off
  • Health and Wellness Benefits
  • Stable Full-Time Position
  • Employee Recognition Programs

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