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Customer Account Representative Jobs in California

CryptoGex

Customer Account Representative

Inglewood, CA · On-site

$20 - $28/hr

The Customer Account Representative will manage customer accounts, provide ongoing support, and serve as a primary point of contact for client inquiries. This role requires excellent communication ...

FERGUSON

Customer Account Representative

Azusa, CA · On-site

$70K - $100K/yr

Customer Account Representative Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We ...

Torani

Customer Account Representative

San Leandro, CA · On-site

Customer Account Representative We're seeking a Customer Account Rep to join our team who is passionate about solving problems, loves wowing our existing distributor partners who represent Torani and ...

SUPPLY.com

Customer Account Representative

Azusa, CA · On-site

$70K - $100K/yr

The Customer Account Representative will serve as the primary (and sole) salesperson assigned to customer accounts. This role will handle customer relationships, account performance, and be focused ...

HP Products

Customer Account Representative

Azusa, CA · On-site

$70K - $100K/yr

The Customer Account Representative will serve as the primary (and sole) salesperson assigned to customer accounts. This role will handle customer relationships, account performance, and be focused ...

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Customer Account Representative information

See California salary details

$11

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$27

How much do customer account representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer account representative in California is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.11 per hour, depending on experience, location, and employer.

What does a customer account representative do?

A Customer Account Representative is responsible for managing client accounts, addressing customer inquiries, and resolving issues related to products or services. They often act as the main point of contact for customers, ensuring their needs are met and maintaining positive relationships. Typical duties include processing orders, updating account information, handling billing questions, and providing support to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer account representative?

To thrive as a Customer Account Representative, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or associate degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic sales or account management certifications is valuable. Excellent interpersonal skills, patience, and adaptability help build rapport with clients and handle challenging situations effectively. These skills are crucial for maintaining customer satisfaction, ensuring account retention, and supporting business growth.

How does a customer account representative typically collaborate with other departments to resolve client issues?

Customer Account Representatives often act as a bridge between clients and internal teams such as sales, billing, and technical support. When a client faces an issue, representatives gather details and coordinate with the relevant department to ensure a swift and accurate resolution. This collaboration requires clear communication, documentation of customer interactions, and proactive follow-up to keep both the client and internal stakeholders informed. Building strong relationships with colleagues across departments is key to delivering excellent customer service and resolving issues efficiently.

What is the difference between Customer Account Representative vs Customer Service Representative?

AspectCustomer Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Employer & Industry UsageFinancial services, telecommunications, retailRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on managing customer accounts and relationshipsFocuses on assisting customers with inquiries and issues

Customer Account Representatives primarily manage customer accounts, handle billing, and build ongoing relationships, often requiring specific industry knowledge. Customer Service Representatives focus on resolving customer inquiries and providing support. While both roles involve customer interaction, the Customer Account Representative role emphasizes account management and retention, making it suitable for those interested in a more specialized, relationship-driven position.

What cities in California are hiring for Customer Account Representative jobs?

Cities in California with the most Customer Account Representative job openings:

What are popular job titles related to Customer Account Representative jobs in CA?

For Customer Account Representative jobs in CA, the most frequently searched job titles are:

Customer Account Representative jobs near you
Infographic showing various Customer Account Representative job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,518 per year, or $18.5 per hour.

Customer Account Representative

CryptoGex

Inglewood, CA • On-site

$20 - $28/hr

Full-time

Posted 6 days ago

Job description

About Us

At CryptoGex, we specialize in designing and delivering high-impact technology experiences. We bring innovation to life through conferences, tech exhibitions, and immersive brand environments that connect companies with forward-thinking audiences.


Position Overview

We are currently hiring a Customer Account Representative to join our team in Inglewood, CA. The Customer Account Representative will manage customer accounts, provide ongoing support, and serve as a primary point of contact for client inquiries. This role requires excellent communication skills, attention to detail, and a commitment to delivering outstanding customer service.


Key Responsibilities
  • Build and maintain positive relationships with customer accounts
  • Respond to client inquiries by phone, email, and in person
  • Update and maintain accurate customer account records
  • Prepare account reports and maintain documentation
  • Monitor customer satisfaction and follow up on outstanding requests
  • Support account retention by providing responsive and professional service
Qualifications
  • High school diploma or equivalent required
  • Associate's or Bachelor's degree preferred but not required
  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite
  • Ability to work effectively in a fast-paced, team-oriented environment

Compensation & Benefits
  • Competitive hourly pay ($20.00 - $28.00/hour)
  • Health, dental, and vision insurance options
  • Paid time off and company holidays
  • Ongoing training and professional development
  • Career growth opportunities within the company
  • Positive, collaborative workplace culture