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Customer Account Representative Jobs in Texas (NOW HIRING)

Connexa Worx

Customer Account Representative

Dallas, TX · On-site

Customer Account Representative We are seeking a motivated and detail-oriented Customer Account Representative to join our dynamic team. In this role, you will be the primary point of contact for our ...

Nova Pacific

Customer Account Representative

Dallas, TX · On-site

$58K - $63K/yr

Customer Account Representative At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

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All JobsCustomer Account Representative JobsCustomer Account Representative Jobs in Texas

Customer Account Representative information

See Texas salary details

$10

$17

$26

How much do customer account representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer account representative in Texas is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.95 per hour, depending on experience, location, and employer.

What does a customer account representative do?

A Customer Account Representative is responsible for managing client accounts, addressing customer inquiries, and resolving issues related to products or services. They often act as the main point of contact for customers, ensuring their needs are met and maintaining positive relationships. Typical duties include processing orders, updating account information, handling billing questions, and providing support to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer account representative?

To thrive as a Customer Account Representative, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or associate degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic sales or account management certifications is valuable. Excellent interpersonal skills, patience, and adaptability help build rapport with clients and handle challenging situations effectively. These skills are crucial for maintaining customer satisfaction, ensuring account retention, and supporting business growth.

How does a customer account representative typically collaborate with other departments to resolve client issues?

Customer Account Representatives often act as a bridge between clients and internal teams such as sales, billing, and technical support. When a client faces an issue, representatives gather details and coordinate with the relevant department to ensure a swift and accurate resolution. This collaboration requires clear communication, documentation of customer interactions, and proactive follow-up to keep both the client and internal stakeholders informed. Building strong relationships with colleagues across departments is key to delivering excellent customer service and resolving issues efficiently.

What is the difference between Customer Account Representative vs Customer Service Representative?

AspectCustomer Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Employer & Industry UsageFinancial services, telecommunications, retailRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on managing customer accounts and relationshipsFocuses on assisting customers with inquiries and issues

Customer Account Representatives primarily manage customer accounts, handle billing, and build ongoing relationships, often requiring specific industry knowledge. Customer Service Representatives focus on resolving customer inquiries and providing support. While both roles involve customer interaction, the Customer Account Representative role emphasizes account management and retention, making it suitable for those interested in a more specialized, relationship-driven position.

What cities in Texas are hiring for Customer Account Representative jobs?

Cities in Texas with the most Customer Account Representative job openings:

What are popular job titles related to Customer Account Representative jobs in TX?

For Customer Account Representative jobs in TX, the most frequently searched job titles are:

Customer Account Representative jobs near you
Infographic showing various Customer Account Representative job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,361 per year, or $17.5 per hour.

Customer Account Representative

Swift7 Consultants

Austin, TX • On-site

$47K - $52K/yr

Other

Posted 12 days ago

Job description

Customer Account Representative

The Customer Account Representative is responsible for assisting customers with account-related inquiries, maintaining strong client relationships, and providing professional support throughout the customer journey. You will collaborate with internal teams to ensure customer satisfaction while identifying opportunities to strengthen existing accounts.

Responsibilities

  • Build and maintain positive relationships with customers.
  • Respond to customer inquiries in a professional and timely manner.
  • Assist clients with account information, updates, and service requests.
  • Provide product and service information tailored to customer needs.
  • Maintain accurate customer records and account documentation.
  • Collaborate with internal departments to resolve customer concerns.
  • Support account growth by identifying customer opportunities.
  • Deliver an outstanding customer experience through effective communication.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Customer-oriented mindset with a positive attitude.
  • Strong organizational and time management skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Problem-solving and critical thinking skills.
  • Ability to work both independently and as part of a team.
  • Basic proficiency with computer systems and business applications.

Additional Information

  • Competitive salary ($47,000–$52,000 annually).
  • Professional growth and career advancement opportunities.
  • Ongoing training and skill development.
  • Collaborative and supportive team environment.
  • Hands-on experience in customer account management.
  • Opportunities to develop leadership and communication skills.
  • Full-time position with consistent scheduling.
  • Performance-driven and rewarding workplace.

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