S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
64 Acv Customer Account Representative Jobs Hiring Near You
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
Account Support Representative 11:30a-8p
Buffalo, NY · On-site
$21/hr
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
Account Support Representative 11:30a-8p
Buffalo, NY · On-site
$21/hr
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
PT Account Support Representative
Buffalo, NY · On-site
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
PT Account Support Representative
Buffalo, NY · On-site
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
PT Account Support Representative
Buffalo, NY · On-site
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
PT Account Support Representative
Buffalo, NY · On-site
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
PT Account Support Representative
Buffalo, NY · On-site
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
PT Account Support Representative
Buffalo, NY · On-site
S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve ...
Account Support Representative - Titles
Buffalo, NY · On-site
$21/hr
... customers succeed. We hire people who share our passion, bring innovative ideas to the table, and ... ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are ...
Account Support Representative - Titles
Buffalo, NY · On-site
$21/hr
... customers succeed. We hire people who share our passion, bring innovative ideas to the table, and ... ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are ...
Account Support Representative - Titles
Buffalo, NY · On-site
$21/hr
... customers succeed. We hire people who share our passion, bring innovative ideas to the table, and ... ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are ...
Account Support Representative - Titles
Buffalo, NY · On-site
$21/hr
... customers succeed. We hire people who share our passion, bring innovative ideas to the table, and ... ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are ...
Floorplan Account Representative
Buffalo, NY · On-site
$19.50 - $21/hr
... customers succeed. We hire people who share our passion, bring innovative ideas to the table, and ... ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are ...
Floorplan Account Representative
Buffalo, NY · On-site
$19.50 - $21/hr
... customers succeed. We hire people who share our passion, bring innovative ideas to the table, and ... ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are ...
Territory Manager
Columbus, OH · On-site
$77K/yr
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Territory Manager
Columbus, OH · On-site
$77K/yr
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Territory Manager
Columbus, OH · On-site
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Territory Manager
Columbus, OH · On-site
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Service accounts in person and via phone, looking for incremental growth opportunities. * Utilizes ... Assess customers' wholesale inventory needs and offer solutions to increase their business with ACV ...
Customer Account Representative
$45K - $60K/yr
Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?
Customer Account Representative
$45K - $60K/yr
Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?
Customer Account Representative
Terre Haute, IN · On-site
$45K - $60K/yr
Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?
Quick apply
Customer Account Representative
Terre Haute, IN · On-site
$45K - $60K/yr
Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?
Customer Account Representative
Terre Haute, IN · On-site
$45K - $60K/yr
Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?
Customer Account Representative
Terre Haute, IN · On-site
$45K - $60K/yr
Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?
Customer Account Representative
$37K - $45K/yr
Join SHOWTYME Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service!
Customer Account Representative
$37K - $45K/yr
Join SHOWTYME Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service!
Customer Account Representative
Eunice, LA · On-site
$37K - $45K/yr
Join SHOWTYME Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service!
Quick apply
Customer Account Representative
Eunice, LA · On-site
$37K - $45K/yr
Join SHOWTYME Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service!
Customer Account Representative
Eunice, LA · On-site
$45K/yr
Join SHOWTYME Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service!
Customer Account Representative
Eunice, LA · On-site
$45K/yr
Join SHOWTYME Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service!
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Job description
Who we are looking for:
The Account Support Representative works closely with car dealerships from across the U.S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve challenges they may have. This role will interact with and support customers through their day in a team environment. The Account Support Representative reports directly to the Team Lead, Customer Service, supports customers through performing duties and tasks under minimal supervision.
Please note that this shift in Monday - Friday, 11:30 am - 8 pm.
What you will do:
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Receive inbound calls from ACV customers.
- Resolve customer inquiries by using all the resources available such as Salesforce and internal ACV tools.
- Perform outbound calls to ACV customers as needed to resolve issues.
- Document activities, strategies and efforts within Salesforce.
- Provide pre- and post-sales support to customers to ensure consistent repeat business.
- Meet or exceed SLA’s to issue resolutions.
- Understand ACV policies and procedures.
- Work with other departments to resolve customer inquiries, including Titles, Payments, Transportation and Arbitration
- Present current ACV offerings, products, services and newest features to promote business.
- Communicate with business owners and decision makers in a professional and courteous manner.
- Meet or exceed all goals and KPIs set by management and the department.
- Perform additional duties as assigned.
- Ability to read, write, speak, and understand English.
- High School Diploma or equivalent required
- 1 years administrative or customer service experience
- Team Player at heart - mentoring, collaborating with and supporting the professional development of those around you.
- Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role.
- Ability to be self-motivated and able to work independently.
- Adapt quickly to shifting priorities and assist others during the process.
- Fluent Spanish a plus.
- Understanding of systems, CRMs, GSuite and Microsoft Office.
- Must be able to remain in a stationary position for 50% or more of the work day.
- Ability to use computer, including typing, navigating software applications, and using a mouse or track pad.
- Able to push, pull, lift, or move up to 25 lbs. as needed.
- Analytical thinking and problem-solving ability.
- Written and oral communication ability.
- Ability to communicate and effectively exchange information.
- Ability to view and interpret information displayed on monitor(s), device screen(s), or physical mediums.
- Ability to work in an open-office space for a majority of the time.
- Travel may be required as needed.
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About ACV
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