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Customer Account Executive Jobs (NOW HIRING)

Tailscale

Customer Account Executive

Denver, CO · On-site +1

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new ...

Tailscale

Customer Account Executive

Denver, CO · On-site +1

$100K - $125K/yr

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new ...

Ironclad

Customer Account Executive

New York, NY · On-site

$144K - $200K/yr

Ironclad is looking for a Customer Account Executive to help support our rapid scale and make an impact on our revenue goals. Responsibilities: * Manage a book of business to drive expansion and ...

Curve Dental

Customer Account Executive

Alpharetta, GA · On-site

Position Overview We are seeking a Customer Account Executive who is excited about the opportunity to work with a high-growth company that is positioned to lead a relatively untapped market. If you ...

Curve Dental

Customer Account Executive

Alpharetta, GA · On-site

$60 - $90/hr

Position Overview We are seeking a Customer Account Executive who is excited about the opportunity to work with a high-growth company that is positioned to lead a relatively untapped market. If you ...

W3Global Inc.

Customer Account Executive

Denver, CO · Hybrid

$60K - $65K/yr

The Customer Account Representative serves as a key member of our client service team, supporting commercial insurance clients and internal staff. This individual will be responsible for servicing ...

AvePoint

Customer Account Executive - SLED

Chicago, IL · Remote

$100K - $140K/yr

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

AvePoint

Customer Account Executive - SLED

Arlington, VA · Remote

$100K - $140K/yr

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

Socket.dev

Customer Account Executive, SMB

Austin, TX · On-site

$90 - $130/hr

As a Customer Account Executive, SMB , you'll own and grow a portfolio of existing small and midsize business customers. Working closely with your Sales Manager, you'll develop a deep understanding ...

AlertMedia

Customer Account Executive, SMB

Austin, TX · On-site

As a Customer Account Executive, SMB , you'll own and grow a portfolio of existing small and midsize business customers. Working closely with your Sales Manager, you'll develop a deep understanding ...

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Customer Account Executive information

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$40K

$64.1K

$98K

How much do customer account executive jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer account executive in the United States is $64,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

Do you cold call as a customer account executive?

Customer account executives often engage in cold calling as part of their sales activities to generate new business opportunities. Cold calling requires strong communication skills and familiarity with customer relationship management (CRM) tools. However, the extent of cold calling varies by company and industry, with some roles focusing more on inbound leads or account management.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.
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Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $64,082 per year, or $30.8 per hour.

Customer Account Executive

Tailscale

Denver, CO • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

About the Role

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. 

We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs. 

Key Responsibilities

  • Become an expert in how Tailscale helps our customers.
  • Build a credible pipeline every quarter by engaging with clients on upsells and renewals.
  • Own an upsell and renewal number across your accounts.
  • Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle.
  • Generate short-term results while maintaining annual pipeline coverage.
  • Provide accurate weekly forecasting & revenue delivery.
  • Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product.
  • Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement.

What We Are Looking For

  • Up to 1 year of quota-carrying or closing experience, in an AE or an AM role
  • A strong desire to join a high-growth software startup in a fully remote role
  • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
  • Experience presenting to senior managers and executives
  • The ability to manage many opportunities simultaneously at various stages,  coupled with a strong track record of meeting and exceeding quota
  • Experience using Gong, or similar, to collaborate internally and manage pipeline
  • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
  • Proactive from lead to close - if this opportunity really excites you, please don't just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you're the best candidate for this position.
  • This role is based in Denver and is hybrid required (3 days/week in-office).

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

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