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Customer Service Advisor Jobs in Minnesota (NOW HIRING)

Valvoline

Customer Service Advisor

Little Canada, MN · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

VIOC

Customer Service Advisor

Little Canada, MN

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

VIOC

Customer Service Advisor

Red Wing, MN

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Red Wing, MN · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

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Customer Service Advisor information

See Minnesota salary details

$11

$20

$32

How much do customer service advisor jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer service advisor in Minnesota is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $23.32 per hour, depending on experience, location, and employer.

What is the role of a customer service advisor?

A customer service advisor is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

How to become a service advisor with no experience?

To become a customer service advisor with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often provide on-the-job training, so demonstrating a positive attitude and willingness to learn can help you get started in the role.

What is the highest paying customer service?

The highest paying customer service roles are often in specialized fields such as technical support for IT or software companies, or in management positions like Customer Service Managers or Directors, which can offer salaries exceeding $70,000 annually. Advanced skills, certifications, and experience typically contribute to higher compensation in these roles.

What jobs pay 4000 a week without a degree?

Customer Service Advisor roles typically do not pay $4,000 a week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses rather than formal education. These roles may require strong communication skills, certifications, or apprenticeships to achieve higher earnings.

What Is a Customer Service Advisor?

A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.

What are the key skills and qualifications needed to thrive as a Customer Service Advisor, and why are they important?

To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.

What is the difference between Customer Service Advisor vs Customer Support Representative?

AspectCustomer Service AdvisorCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications in customer service or technical support often preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, technical support centers, or online chat platforms; focus on resolving issues
Employer & Industry UsageRetail, banking, telecom, hospitalityIT, tech companies, telecom, e-commerce
Common Search & ComparisonCustomer Service Advisor vs Customer Support Representative

While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.

What are Customer Service Advisors?

Customer Service Advisors are professionals who assist customers by answering queries, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and support. Their role is crucial in building positive relationships between a company and its clients, handling complaints, processing orders, and sometimes offering technical support. Effective communication, problem-solving skills, and a customer-oriented attitude are key qualities for this position.

How does a Customer Service Advisor typically handle challenging customer interactions, and what support is available from the team?

Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
More about Customer Service Advisor jobs
What are popular job titles related to Customer Service Advisor jobs in Minnesota? For Customer Service Advisor jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Service Advisor jobs in Minnesota look for? The top searched job categories for Customer Service Advisor jobs in Minnesota are:
What are popular job titles related to Customer Service Advisor jobs in MN? For Customer Service Advisor jobs in MN, the most frequently searched job titles are:
Customer Service Advisor jobs near you
Infographic showing various Customer Service Advisor job openings in Minnesota as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $42,250 per year, or $20.3 per hour.

Customer Service Advisor

Valvoline

Little Canada, MN • On-site

Full-time, Part-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Valvoline rating

6.1

Company rating: 6.1 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

500th of 537 rated manufacturers

Job description

Geared for the Driven
At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
  • Deliver a positive first impression to each guest with a warm, friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

How you'll succeed
  • Have effective interpersonal, oral communication skills
  • You enjoy interacting with people face-to-face
  • You are friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • You can occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Can stand for extended periods of time and climb stairs

Benefits include:
  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid Bi-weekly
  • Company provided uniforms and tools
  • We promote from within - a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*
  • Medical, dental, vision*

*Terms and conditions apply, and benefits may differ depending on location
Ariza Retail Services LLC is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What Valvoline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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