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Customer Service Advisor Jobs in Minnesota (NOW HIRING)

VIOCF

Customer Service Advisor

Roseville, MN · On-site

Customer Service Advisor Geared for the Driven At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day ...

VIOCF

Customer Service Advisor

Red Wing, MN · On-site

Customer Service Advisor Geared for the Driven At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day ...

Valvoline

Customer Service Advisor

Little Canada, MN · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Saint Paul, MN · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

VIOC

Customer Service Advisor

Little Canada, MN

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

VIOC

Customer Service Advisor

Red Wing, MN

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Roseville, MN · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Red Wing, MN · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Red Wing, MN · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

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All JobsCustomer Service Advisor JobsCustomer Service Advisor Jobs in Minnesota

Customer Service Advisor information

See Minnesota salary details

$11

$20

$32

How much do customer service advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service advisor in Minnesota is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $23.32 per hour, depending on experience, location, and employer.

Is a customer service advisor a good entry level job?

A customer service advisor role is often considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It typically involves working in a fast-paced environment, using tools like CRM software, and may lead to advancement within customer support or other departments.

What is a customer service advisor?

A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.

What are the key skills and qualifications needed to thrive as a customer service advisor?

To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.

What is the difference between Customer Service Advisor vs Customer Support Representative?

AspectCustomer Service AdvisorCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications in customer service or technical support often preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, technical support centers, or online chat platforms; focus on resolving issues
Employer & Industry UsageRetail, banking, telecom, hospitalityIT, tech companies, telecom, e-commerce
Common Search & ComparisonCustomer Service Advisor vs Customer Support Representative

While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.

How does a customer service advisor typically handle challenging customer interactions, and what support is available from the team?

Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
More about Customer Service Advisor jobs
What are popular job titles related to Customer Service Advisor jobs in Minnesota? For Customer Service Advisor jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Service Advisor jobs in Minnesota look for? The top searched job categories for Customer Service Advisor jobs in Minnesota are:
What are popular job titles related to Customer Service Advisor jobs in MN? For Customer Service Advisor jobs in MN, the most frequently searched job titles are:
Customer Service Advisor jobs near you
Infographic showing various Customer Service Advisor job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,250 per year, or $20.3 per hour.

Customer Service Advisor

VIOCF

Roseville, MN • On-site

Other

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Customer Service Advisor

Geared for the Driven

At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.

Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.

What you'll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.

  • Deliver a positive first impression to each guest with a warm, friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

How you'll succeed

  • Have effective interpersonal, oral communication skills
  • You enjoy interacting with people face-to-face
  • You are friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • You can occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Can stand for extended periods of time and climb stairs

Benefits include:

  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid bi-weekly
  • Company provided uniforms and tools
  • We promote from within – a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*
  • Medical, dental, vision*

*Terms and conditions apply, and benefits may differ depending on location

Ariza Retail Services LLC is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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