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Customer Service Advisor Jobs in Minnesota (NOW HIRING)

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Customer Service Advisor information

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How much do customer service advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service advisor in Minnesota is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $23.32 per hour, depending on experience, location, and employer.

Is a customer service advisor a good entry level job?

A customer service advisor role is often considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It typically involves working in a fast-paced environment, using tools like CRM software, and may lead to advancement within customer support or other departments.

What is a customer service advisor?

A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.

What are the key skills and qualifications needed to thrive as a customer service advisor?

To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.

What is the difference between Customer Service Advisor vs Customer Support Representative?

AspectCustomer Service AdvisorCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications in customer service or technical support often preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, technical support centers, or online chat platforms; focus on resolving issues
Employer & Industry UsageRetail, banking, telecom, hospitalityIT, tech companies, telecom, e-commerce
Common Search & ComparisonCustomer Service Advisor vs Customer Support Representative

While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.

How does a customer service advisor typically handle challenging customer interactions, and what support is available from the team?

Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
More about Customer Service Advisor jobs
What are popular job titles related to Customer Service Advisor jobs in Minnesota? For Customer Service Advisor jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Service Advisor jobs in Minnesota look for? The top searched job categories for Customer Service Advisor jobs in Minnesota are:
What are popular job titles related to Customer Service Advisor jobs in MN? For Customer Service Advisor jobs in MN, the most frequently searched job titles are:
Customer Service Advisor jobs near you
Infographic showing various Customer Service Advisor job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,250 per year, or $20.3 per hour.

Automotive Customer Service Advisor

Motor Works Auto

Sauk Rapids, MN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Auto Service Advisor Opportunity

Motor Works Auto Service in Sauk Rapids, MN is looking to hire a full-time Auto Service Advisor to help out customers get their cars back on the road. Are you someone who likes to meet new people and help others? Do you want to build a successful career with a reputable company? Would you like to join a team that has supportive management and great benefits? If so, please read on!

This customer service and sales position earns $65,000 - $90,000. We also provide amazing benefits, including 100% company paid medical, dental, and vision insurance as well as a 401(k) with match, paid vacation, one of the most competitive pay plans in the area, plenty of available work hours, training, new equipment and no weekends. If this sounds like the right opportunity for you, apply today!

About Motor Works Auto Service

We are a full-service automobile company that fixes all makes and models. Founded in 2004, we started in St. Augusta as Augusta Motor Works. We took off from there and now have multiple locations throughout Minnesota where our customers can find quality, friendly and local automotive services. Providing our customers with the highest level of service is our primary goal!

We are always looking for great people to join our amazing team. We provide an excellent workspace by making sure that our operations are always organized and efficient. Our company is family-friendly and filled with skilled professionals and a supportive management team. We also offer great benefits and opportunities for advancement. If our employees win, we win!

A Day in the Life of an Auto Service Advisor

As an Auto Service Advisor, you meet with customers and determine their needs for vehicle repair or services. You monitor the progress of each car throughout the day and update customers frequently. To do this, you oversee the technicians working on their vehicles by tracking their time management, efficiency, parts ordering, and job completion times. Your customer service skills shine through all your interactions with others as you build customer relations and great rapport. Some of your other duties include increasing profitability through sales, retail promotion, participating in quality control, and documenting standard operating procedures. You get a great sense of accomplishment by maintaining a professional image, orderliness, great customer service, and good relations!

Qualifications for an Auto Service Advisor

  • 1+ year of experience in automotive service advising
  • Service advisor, customer satisfaction, and quality control skills
  • Ability to work a flexible schedule

Do you have the ability to concentrate and accomplish tasks despite interruptions? Are you organized, detail-oriented, and reliable? Can you work well with others? Do you have a personable, friendly demeanor? Are you good at multitasking? If yes, you might just be perfect for this customer service and sales position!

ARE YOU READY TO JOIN OUR AUTO TEAM?

If you feel that you have the right customer service and sales advising skills for this Auto Service Advisor job, please fill out our initial 3-minute, mobile-friendly application.

We look forward to meeting you!

Apply