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Automobile Service Advisor Jobs in Minnesota (NOW HIRING)

Automotive Service Advisor

Bloomington, MN ยท On-site

$50K - $75K/yr

We are looking for automotive service advisors to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Poquet Auto is seeking a customer-focused Automotive Service Advisor to join our team in Golden Valley, Minnesota. The Service Advisor serves as the primary point of contact between customers and the ...

Poquet Auto is seeking a customer-focused Automotive Service Advisor to join our team in Golden Valley, Minnesota. The Service Advisor serves as the primary point of contact between customers and the ...

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Automotive Service Advisor

Duluth, MN ยท On-site

$40K - $75K/yr

Kia of Duluth's Service Department is now hiring for an Automotive Service Advisor ! As a Service Advisor, you will be the first point of contact with our customers and will be well-versed in product ...

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Automobile Service Advisor information

See Minnesota salary details

$11

$25

$44

How much do automobile service advisor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for automobile service advisor in Minnesota is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $29.18 per hour, depending on experience, location, and employer.

What is an automobile service advisor?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

How does an automobile service advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an automobile service advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

How do automobile service advisors get paid?

Automobile service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and customer satisfaction, with some earning additional incentives for meeting performance targets.

How hard is being an automobile service advisor?

Being an automobile service advisor involves strong communication skills, technical knowledge of vehicle systems, and the ability to manage customer expectations. The job can be demanding due to multitasking, handling customer concerns, and working in a fast-paced environment, but it is generally manageable with proper training and experience.

How much do automobile service advisors make in the US?

Automobile service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume dealerships earning higher wages. Compensation often includes base pay plus commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Automobile Service Advisor jobs in Minnesota?

For Automobile Service Advisor jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Automobile Service Advisor jobs in Minnesota look for?

The top searched job categories for Automobile Service Advisor jobs in Minnesota are:

Infographic showing various Automobile Service Advisor job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,831 per year, or $25.4 per hour.

Automobile Service Advisor/Manager Assistant Manager

EEG Management

Shoreview, MN โ€ข On-site

$55K - $100K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 21 days ago


Job description

Job Title: Automobile Service Writer/Manager.
Location: Shoreview Amoco.
Job Type: Full-Time.
Position Overview:

We are seeking a knowledgeable and customer-focused Automobile Service Writer/Manager to oversee daily operations of our service department. This role combines strong customer service skills with technical understanding of automotive repair and maintenance. The Service Writer/Manager will act as the liaison between customers and technicians, ensuring a smooth workflow, accurate repair documentation, and a high level of customer satisfaction.
Key Responsibilities:
  • Greet customers, listen to their concerns, and accurately document vehicle issues.
  • Create, explain, and manage repair orders with clarity and professionalism.
  • Provide cost estimates, timelines, and obtain customer approval for services.
  • Assign and schedule work to technicians based on skill, availability, and priority.
  • Monitor repair progress and communicate updates to customers.
  • Ensure all services are completed accurately, on time, and within budget.
  • Handle warranty claims, insurance paperwork, and parts ordering as needed.
  • Maintain a clean, safe, and organized service area.
  • Train, supervise, and support service staff to meet performance goals.
  • Promote additional services, preventive maintenance, and dealership/ shop specials.
  • Resolve customer complaints with professionalism and efficiency.
  • Track department performance metrics, including sales, productivity, and customer satisfaction.
Qualifications:
  • High school diploma or equivalent (Associate’s or Bachelor’s degree a plus).
  • 3+ years of experience as a Service Writer, Advisor, or Automotive Service Manager.
  • Strong understanding of automotive systems, diagnostics, and repair processes.
  • Excellent communication and interpersonal skills.
  • Proven ability to manage staff and delegate effectively.
  • Proficiency with automotive software (e.g., Reynolds & Reynolds, CDK, Mitchell, etc.) and MS Office.
  • Strong organizational and problem-solving skills.
  • Valid driver's license and clean driving record.
Preferred Skills:
  • ASE certification or equivalent industry certifications.
  • Previous management or supervisory experience.
  • Sales and customer service background.
Compensation & Benefits:
  • Competitive base salary plus performance-based incentives.
  • Health, dental Insurance.
  • Paid time off and holidays.
  • 401(k) retirement plan.
  • Employee discounts on parts and services.