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Automotive Service Writer Jobs in Minnesota (NOW HIRING)

Baillow Recruiting LLC

Service Writer

Moorhead, MN · On-site

Greet customers and listen carefully to their automotive concerns * Document vehicle issues clearly for the service team * Provide accurate estimates and communicate service needs to customers

Astleford International

Service Writer

Burnsville, MN · On-site

Service Writer Department: Service Reports To: Service Manager Overview The Service Writer is ... Basic understanding of automotive or diesel service operations preferred. * Ability to multitask ...

Tri-State Bobcat

Service Writer

Little Canada, MN · On-site

$25 - $30/hr

Previous customer service, service writer, service advisor, dealership, automotive, or equipment experience preferredStrong communication and customer service skillsExcellent organization and ...

Tri-State Bobcat

Service Writer

Little Canada, MN · On-site

$25 - $30/hr

Previous customer service, service writer, service advisor, dealership, automotive, or equipment experience preferred * Strong communication and customer service skills * Excellent organization and ...

Tri-State Bobcat

Service Writer

Little Canada, MN · On-site

$25 - $30/hr

Previous customer service, service writer, service advisor, dealership, automotive, or equipment experience preferred * Strong communication and customer service skills * Excellent organization and ...

Firestone

Auto Service Writer

Duluth, MN · On-site

$20 - $23/hr

Looking for a candidate with some automotive background and sales experience to help us sell tires and automotive repair! We have wide/flexible hours and professional, tenured staff that are ready to ...

Roseville Auto and Marine

Be Seen First

Service Writer Advisor

Roseville, MN · On-site

$18 - $24/hr

* Must have 3-5 years' service writer experience. * Greet customers in a professional and courteous ... Company Description Automotive and Marine Repair Shop.

Brabazon

Service Writer

Saint Paul, MN · On-site

You will be responsible for writing service proposals for all branches, as well as working closely with the Service Manager and Coordinator to keep the Service Department running efficiently. This ...

Roseville Auto and Marine

Be Seen First

Service Writer Advisor

Roseville, MN · On-site

$18 - $24/hr

* Must have 3-5 years' service writer experience. * Greet customers in a professional and courteous ... Company Description Automotive and Marine Repair Shop.

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Minnesota

Automotive Service Writer information

See Minnesota salary details

$12

$23

$39

How much do automotive service writer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automotive service writer in Minnesota is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $28.27 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
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Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,180 per year, or $23.6 per hour.

Automotive Service Writer

Nate's Garage Inc.

Cannon Falls, MN • On-site

$65K - $150K/yr

Full-time

PTO

Re-posted 12 days ago

Key responsibilities

  • Greet customers and listen to their vehicle concerns to document issues accurately.

  • Build estimates, recommend repairs, and present repair options to customers.

  • Schedule appointments, coordinate with technicians, and manage shop workflow to ensure timely repairs.

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Automotive Service Writer / Service AdvisorNate's Garage – Randolph, MN
Expected Compensation: $65,000–$135,000+ per year

Compensation includes a competitive base salary plus performance-based commissions and bonuses. Top performers have the opportunity to earn well into six figures.

Join One of Minnesota's Fastest Growing Independent Repair Shops
Nate's Garage is looking for a motivated, customer-focused Service Writer to join our growing team. If you're passionate about helping customers, enjoy sales, and want an opportunity to earn an excellent income while working with an outstanding team, we'd love to meet you.
We are a modern, family-owned automotive repair and collision facility committed to exceptional customer service, honesty, and quality workmanship.
What You'll Do
As the first point of contact for our customers, you'll be responsible for creating an outstanding service experience while helping our technicians stay productive.
Your responsibilities include:
  • Greet customers professionally in person and over the phone
  • Listen to customer concerns and accurately document vehicle issues
  • Build estimates and recommend necessary repairs
  • Present repair recommendations with confidence and integrity
  • Schedule appointments and manage shop workflow
  • Communicate repair status and timelines throughout the repair process
  • Coordinate with technicians to ensure accurate diagnosis and repair planning
  • Order parts when necessary
  • Close repair orders and collect payment
  • Follow up with customers after repairs
  • Build long-term customer relationships that generate repeat business
  • Maintain accurate records using our shop management software
  • Help the team achieve weekly and monthly sales goals
What We're Looking For
  • Automotive service advisor or service writer experience preferred
  • Strong sales and communication skills
  • Friendly, positive attitude
  • Excellent organization and multitasking abilities
  • Comfortable using computers and shop management software
  • Ability to explain automotive repairs in customer-friendly language
  • Team player with a strong work ethic
  • Professional appearance
  • Valid driver's license
Performance Expectations
Successful candidates consistently demonstrate:
  • 50% or higher estimate close ratio
  • 25–30 completed repair orders per week
  • Exceptional customer communication
  • Accurate estimates and repair documentation
  • Efficient scheduling that maximizes technician productivity
  • High customer satisfaction
  • Consistent customer follow-up
  • Positive teamwork and leadership
Benefits & Compensation
  • Expected Annual Compensation: $65,000–$135,000+

  • Competitive base salary
  • Performance-based commission structure
  • Weekly and monthly bonus opportunities
  • Paid vacation
  • Paid holidays
  • Ongoing paid training
  • Advancement opportunities into management
  • Stable, year-round employment
Why Work at Nate's Garage?
  • Modern, fully equipped repair facility
  • Family-owned company with a strong reputation
  • Positive, team-oriented culture
  • Leadership committed to employee growth and success
  • Consistent workflow and loyal customer base
  • Career advancement opportunities
  • Opportunity to grow with one of Southeast Minnesota's premier automotive repair businesses
If You Are...
  • Customer-focused
  • Honest and dependable
  • Competitive and motivated
  • Passionate about helping people
  • Looking for a long-term career instead of just another job
Apply today and become part of the Nate's Garage team!