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Automotive Service Writer Jobs in Minnesota (NOW HIRING)

Midas

Automotive Service Adviser

Maplewood, MN · On-site

$60K/yr

Bonus based on performance Automotive Service Adviser At The Stranik Automotive Group we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and ...

Midas

Automotive Service Adviser

Coon Rapids, MN · On-site

$50K - $80K/yr

Company parties Automotive Service Adviser At Stranik Automotive Group we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Minnesota

Automotive Service Writer information

See Minnesota salary details

$12

$23

$39

How much do automotive service writer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automotive service writer in Minnesota is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $28.27 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
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Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,180 per year, or $23.6 per hour.

Automotive Service Advisor (Up to $145k)

Apple Chrysler Dodge Jeep Ram

Shakopee, MN • On-site

$42K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Apple Chrysler Dodge Jeep Ram is hiring an Automotive Service Advisor to join our busy service team in Shakopee. We’re looking for a motivated, customer-focused professional who can build relationships, communicate effectively, and help customers confidently navigate their vehicle’s service and repair needs.

Experienced advisors will find the earning potential, customer volume, benefits, and career opportunities they’re looking for — while candidates with strong automotive and customer service backgrounds are also encouraged to apply.

   What We Offer
  • $42,000–$145,000 annual earning potential
  • High-volume dealership environment
  • Medical, dental, and vision insurance
  • Health Savings Account and Flexible Spending Account
  • 401(k) with company match
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Paid vacation and holidays
  • Volunteer Time Off
  • Employee Assistance Program
  • Health club reimbursement
  • Employee discounts on vehicles, parts, and service
  • Ongoing learning and development
  • Opportunities for advancement within Apple Autos
  • Professional, team-oriented work environment
  • Top Minnesota Workplace
  What You’ll Do
  • Greet customers and serve as their primary point of contact throughout the service process
  • Listen to customer concerns and identify vehicle maintenance and repair needs
  • Recommend appropriate maintenance and repair services
  • Prepare and explain repair orders, estimates, costs, and timelines
  • Communicate technician findings and recommendations clearly to customers
  • Keep customers updated on repair status and potential delays
  • Build long-term customer relationships through excellent communication and follow-up
  • Coordinate with technicians, parts, and other service department team members
  • Maintain accurate repair orders and customer records in the dealership DMS
  • Address customer questions and concerns professionally
  • Help deliver an efficient and exceptional service experience from write-up through vehicle delivery
  What We’re Looking For
  • Previous Automotive Service Advisor, Service Writer, or dealership service experience preferred
  • Chrysler, Dodge, Jeep, Ram, or Stellantis experience is a plus, but not required
  • Strong customer service and communication skills
  • Ability to explain automotive repairs and recommendations clearly
  • Comfortable working in a fast-paced, high-volume service department
  • Strong organization and follow-through
  • Ability to manage multiple customers and repair orders simultaneously
  • Basic computer and dealership software proficiency
  • Valid driver’s license and acceptable driving record
   Why Apple Autos?

Apple Autos is built on the belief that people come before profit. We’ve been recognized as a Top Minnesota Workplace for seven consecutive years (2019–2025) because we invest in our people, promote from within, encourage professional development, and give employees opportunities to build long-term careers. Our goal is simple: create extraordinary customer experiences while giving our employees the support and opportunity they need to succeed.

If you’re an experienced Service Advisor looking for greater earning potential and your next career opportunity, apply today.

  Equal Opportunity Employer

Apple Autos is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

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