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Service Writer Jobs (NOW HIRING)

Byrider

Service Writer

Greenwood, IN · On-site

$15 - $22/hr

Automotive Service Writer- 1703 US 31 S, Greenwood, IN 46143 Byrider is growing! Automotive Service Writer needed! Great work hours, pay, benefits & career growth! Automotive Service Writer Rewards ...

VIP Tires & Service

Service Writer

Manchester, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Bedford, NH

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Bath, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Hanover, MA

$25 - $30/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Shelburne, VT · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Auburn, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Stratham, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Framingham, MA · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Seabrook, NH · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Laconia, NH

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Biddeford, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Stratham, NH

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Farmingdale, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Old Town, ME

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Old Town, ME · On-site

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

VIP Tires & Service

Service Writer

Marshfield, MA

$18 - $24/hr

The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...

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Service Writer information

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$11

$24

$42

How much do service writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you

Service Writer

Byrider Sales of Indiana S LLC

Greenwood, IN

$15 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Automotive Service Writer- 1703 US 31 S, Greenwood, IN 46143
Byrider is growing!
Automotive Service Writer needed! Great work hours, pay, benefits & career growth!
Automotive Service Writer Rewards:
  • $15.00-$22.00 per hour
  • Monday - Friday work hours
  • Great software & systems
  • Career growth potential
  • Full benefits- Health, Dental, Vision, PTO, & 401k
Automotive Service Writer Responsibilities:
  • Schedule customer service appointments
  • Customer service
  • Ordering parts
  • Ordering shop supplies & bill out accordingly
  • Complete repair orders
  • Assist the Service Manager and General Manager
Automotive Service Writer Requirements:
  • Automotive Service Writer experience
  • Automotive customer service related experience
  • Good computer skills
  • Good communication skills
  • Good customer service skills
  • Valid driver's license
  • Able to pass a background check
Automotive Service Writer Profiles That Work Well:
  • Automotive repair
  • Independent repair
  • Dealership service
  • Related automotive customer service
Work Hours for Auto Service Writer:
  • Monday - Friday 8-5
  • No nights & weekends!

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