Service Writer
Annapolis, MD · On-site
$125K/yr
Service Writer - High-Volume Automotive Sales & Coordination Who Thrives Here | Service Writer Qualifications Our elite Service Writers are the engine of our front office. We are looking for ...
Service Writer
Annapolis, MD · On-site
$125K/yr
Service Writer - High-Volume Automotive Sales & Coordination Who Thrives Here | Service Writer Qualifications Our elite Service Writers are the engine of our front office. We are looking for ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Lewiston, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Lewiston, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Winslow, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Winslow, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Laconia, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Laconia, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Framingham, MA · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Framingham, MA · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Saco, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Saco, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Rutland, VT · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
Rutland, VT · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Brewer, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Brewer, ME · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Lawrence, MA · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Quick apply
Service Writer
Lawrence, MA · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Rochester, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Rochester, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Seabrook, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer
Seabrook, NH · On-site
$18 - $24/hr
The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards. ESSENTIAL DUTIES ...
Service Writer information
See salary details
$11.78 - $14.58
7% of jobs
$14.58 - $17.37
11% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.37 - $20.17
24% of jobs
The median wage is $21.48 / hr.
$20.17 - $22.97
16% of jobs
$22.97 - $25.76
14% of jobs
$26.38 is the 75th percentile. Wages above this are outliers.
$25.76 - $28.56
8% of jobs
$28.56 - $31.36
7% of jobs
$31.36 - $34.16
4% of jobs
$34.16 - $36.95
3% of jobs
$36.95 - $39.75
2% of jobs
$39.75 - $42.55
2% of jobs
$11
$24
$42
How much do service writer jobs pay per hour?
As of Jul 22, 2026, the average hourly pay for service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
How does a Service Writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
How do service writers get paid?
Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
What Is a Service Writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
Do service writers at car dealerships make commissions?
Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.
What skills do service writers need?
Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.
What exactly does a service writer do?
A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.
What does a Service Writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What cities are hiring for Service Writer jobs? Cities with the most Service Writer job openings:
What are the most commonly searched types of Service Writer jobs? The most popular types of Service Writer jobs are:
Who are the top companies hiring for Service Writer jobs? The top employers for Service Writer jobs are:
What states have the most Service Writer jobs? States with the most job openings for Service Writer jobs include:
What job categories do people searching Service Writer jobs look for? The top searched job categories for Service Writer jobs are:
What are popular job titles related to Service Writer jobs? For Service Writer jobs, the most frequently searched job titles are:
$125K/yr
Full-time
Medical, Retirement
Posted 5 days ago
Job description
Service Writer - High-Volume Automotive Sales & Coordination
Who Thrives Here | Service Writer Qualifications
Our elite Service Writers are the engine of our front office. We are looking for competitive, disciplined automotive sales professionals who thrive in a high-pressure, customer-centric environment. We've found our most successful Service Writers often come from these backgrounds:
We value hunger, absolute accountability, and the professional discipline to master a proven system.
Qualifications
What You'll Do | Service Writer Requirements
As a Service Writer, you are the primary link between the shop floor and the customer. You don't just "take orders"-you manage the flow and drive the revenue. Your daily focus includes:
What's in It for You | Benefits
This isn't just a job - this is a career-building opportunity with a fast-scaling company that offers industry-leading benefits:
At Nealey Tire & Auto in Annapolis, MD, we don't just talk about growth - we live it. If you're hungry to learn, build, and win, this is where you belong.
About Us
At Nealey Tire & Auto, we're not just fixing cars- we're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results.
We're looking for an Automotive Service Writer who wants to be rewarded for their output. If you are punctual, energetic, and ready to win, you'll fit right in.
Who Thrives Here | Service Writer Qualifications
Our elite Service Writers are the engine of our front office. We are looking for competitive, disciplined automotive sales professionals who thrive in a high-pressure, customer-centric environment. We've found our most successful Service Writers often come from these backgrounds:
- Automotive Service Writers: Individuals with 3+ years of experience in a high performing and/or high volume automotive repair shop.
- Former Collegiate Athletes: Individuals who possess the mental toughness, competitive drive, and coachability to win every day.
- Dealership Pros: Experienced Service Writers or Advisors looking for the autonomy of an independent shop and a high-performance team.
- Sales Powerhouses: Natural closers who love performance-based environments and are motivated by hitting their numbers.
- Car Enthusiasts: People who have a deep passion for the industry and can translate complex repairs into simple solutions for customers.
We value hunger, absolute accountability, and the professional discipline to master a proven system.
Qualifications
- Individuals with 3+ years of experience as an Automotive Service Advisor, Service Writer, or in Automotive Sales
- Have a valid driver's license
- Individuals who are comfortable working in a performance-based environment where a portion of their compensation is tied to sales targets and KPIs
- Individuals who have high energy and are consistently punctual in a fast-paced shop environment
- Individuals who demonstrate mental toughness and coachability
What You'll Do | Service Writer Requirements
As a Service Writer, you are the primary link between the shop floor and the customer. You don't just "take orders"-you manage the flow and drive the revenue. Your daily focus includes:
- Lead the Front-of-House: Take full ownership of the guest experience, from the initial greeting to the final vehicle delivery.
- Precision Documentation: Write and manage service orders with obsessive accuracy and timeliness.
- Expert Recommendations: Deliver clear, confident repair solutions to customers, building trust through expertise.
- Technical Synergy: Collaborate daily with Technicians to ensure workflow efficiency and maximum shop production.
- Consultative Selling: Educate customers on the "why" behind the work and upsell services to ensure vehicle safety and shop profitability.
- Process Discipline: Follow our proven service process to guarantee a consistent, high-standard result every time.
What's in It for You | Benefits
This isn't just a job - this is a career-building opportunity with a fast-scaling company that offers industry-leading benefits:
- TOP EARNERS MAKE $125K+: Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching
- Elite Professional Coaching: Access to high-level training to ensure you are constantly advancing
- 5-DAY WORK WEEK for a reliable work-life balance
- Operational Excellence: Top-tier management that leads with positivity and extreme efficiency
- Total Security: Comprehensive healthcare benefits for you and your family
- Culture & Perks: A fast-growing independent shop with a family environment, culture of accountability, teamwork, respect, and Free Lunch Fridays
At Nealey Tire & Auto in Annapolis, MD, we don't just talk about growth - we live it. If you're hungry to learn, build, and win, this is where you belong.
About Us
At Nealey Tire & Auto, we're not just fixing cars- we're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results.
We're looking for an Automotive Service Writer who wants to be rewarded for their output. If you are punctual, energetic, and ready to win, you'll fit right in.