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Service Agent Jobs (NOW HIRING)

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$14.50 - $18.50/hr

Guest Service Agent We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable ...

Modigent

Service Agent

Irving, TX · On-site

$58K - $72K/yr

Irving, TX -- on-site | Job Type: Full-Time Service Agent ABOUT US Evolution Mechanical and Controls is a mechanical services company built on delivering reliable, high-quality service -- and an ...

Modigent

Service Agent

Irving, TX · On-site

$58K - $72K/yr

Irving, TX - on-site | Job Type: Full-Time Service Agent ABOUT US Evolution Mechanical and Controls is a mechanical services company built on delivering reliable, high-quality service - and an ...

StepStone Hospitality

At Your Service Agent

Charlotte, NC · On-site

$16.50 - $20.75/hr

Job Type Full-time Description At Your Service Agent Le Méridien Charlotte and Sheraton Charlotte Hotel are currently seeking dynamic and motivated individuals for the position of At Your Service ...

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$13.75 - $17.50/hr

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful ...

StepStone Hospitality

At Your Service Agent

Charlotte, NC · On-site

$16.50 - $20.75/hr

Job Type Full-time Description At Your Service Agent Le Méridien Charlotte and Sheraton Charlotte Hotel are currently seeking dynamic and motivated individuals for the position of At Your Service ...

StepStone Hospitality Inc.

At Your Service Agent

Charlotte, NC · On-site

$16.50 - $20.75/hr

At Your Service Agent Le Méridien Charlotte and Sheraton Charlotte Hotel are currently seeking dynamic and motivated individuals for the position of At Your Service Agent to join our team at our ...

Sparkbit 360

Customer Service Agent

Washington, DC · On-site

$17.50 - $23.50/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing ...

Peachtree Group

Guest Service Agent

Paso Robles, CA · On-site

$17.50 - $18.50/hr

Guest Service Agent Guest Service Agent |Courtyard - Paso Robles, CA Pay: $17.50 -$18.50 per hour The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and ...

Peachtree Group

Guest Service Agent

San Jose, CA · On-site

$18 - $19.40/hr

Guest Service Agent Guest Service Agent | Spark - San Jose, CA Pay: $18-$19.40 per hour The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting ...

TradeJobsWorkforce

FedEx Customer Service Agent

Alplaus, NY · On-site

$14.50 - $19.25/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

TradeJobsWorkforce

FedEx Customer Service Agent

El Paso, IL · On-site

$15.25 - $20.50/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

The Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent the TownePlace Suites role at the TownePlace Suites Clarksville, TN offers a dynamic leadership opportunity within a well ...

TradeJobsWorkforce

FedEx Customer Service Agent

Buffalo, MN · On-site

$16.25 - $21.75/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

Tara Investments

Guest Service Agent

Charleston, SC · On-site

$14 - $17.75/hr

Guest Service Agent Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! As we are preparing to open the doors to ...

TradeJobsWorkforce

FedEx Customer Service Agent

El Paso, IL · On-site

$15.25 - $20.50/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

TradeJobsWorkforce

FedEx Customer Service Agent

Alplaus, NY · On-site

$14.50 - $19.25/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

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Service Agent information

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$25

How much do service agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is a service agent?

Service Agents are professionals responsible for assisting customers by addressing their inquiries, resolving issues, and providing information about products or services. They typically work in customer service centers, help desks, or support teams across various industries. Service Agents play a crucial role in ensuring customer satisfaction and maintaining a positive relationship between a company and its clients. Their duties may include answering calls, responding to emails, processing orders, and troubleshooting problems.

What are the key skills and qualifications needed to thrive as a service agent?

To thrive as a Service Agent, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and conflict-resolution skills help Service Agents stand out in supporting diverse customers. These skills ensure efficient issue resolution, customer satisfaction, and a positive company reputation.

What are the most common challenges service agents face when handling customer inquiries, and how can they effectively overcome them?

Service Agents often encounter challenges such as managing high volumes of customer requests, addressing difficult or upset customers, and resolving issues efficiently within limited time frames. To overcome these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and be well-versed in company policies and procedures. Utilizing support from colleagues and regularly participating in training can also help Service Agents stay updated on best practices and improve their ability to handle complex situations.

What is the difference between Service Agent vs Customer Service Representative?

AspectService AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes technical certificationsHigh school diploma; often customer service training
Work EnvironmentCall centers, retail, service desksCall centers, retail stores, offices
Employer & Industry UsageTelecom, retail, transportationRetail, banking, hospitality
Common Search & Comparison IntentUnderstanding roles, job duties, qualificationsCustomer interaction, problem-solving, communication skills

Service Agents and Customer Service Representatives often perform similar roles involving customer interaction. Service Agents typically work in technical or service-specific environments, requiring some technical certifications, while Customer Service Representatives focus on general customer support across various industries. Both roles require strong communication skills and are vital for customer satisfaction, but their specific duties and work settings differ slightly.

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Who are the top companies hiring for Service Agent jobs?

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What states have the most Service Agent jobs?

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What are popular job titles related to Service Agent jobs?

For Service Agent jobs, the most frequently searched job titles are:

Service Agent jobs near you
Infographic showing various Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Guest Service Agent

KMG Hotels

Kansas City, MO • On-site

$14.50 - $18.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Guest Service Agent

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience — a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. Experience is a plus, weekend and holiday availability is a must.

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