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Service Agent Jobs (NOW HIRING)

Guest Service Agent

Kansas City, MO · On-site

$14.50 - $18.50/hr

Guest Service Agent We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable ...

Guest Service Agent

Kansas City, MO · On-site

$13.75 - $17.50/hr

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful ...

Service Agent

Springfield, MA

$17 - $21.25/hr

Service Agent At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers ...

Service Agent

Springfield, MA · On-site

$17 - $21.25/hr

Service Agent At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers ...

Guest Service Agent

New Orleans, LA · On-site

$13.75 - $17.50/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at The Sonesta ES Suites New Orleans offers a rewarding opportunity to be part of a dynamic ...

Guest Service Agent

Paso Robles, CA · On-site

$17.50 - $18.50/hr

Guest Service Agent Guest Service Agent |Courtyard - Paso Robles, CA Pay: $17.50 -$18.50 per hour The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and ...

Guest Service Agent

New Orleans, LA · On-site

$14.25 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at The Sonesta ES Suites New Orleans offers a rewarding opportunity to be part of a dynamic ...

Guest Service Agent

Dublin, CA · On-site

$19.75 - $21/hr

Guest Service Agent Guest Service Agent | Aloft - Dublin, CA Pay: $19.75 -$21 per hour The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting ...

Guest Service Agent

Charleston, SC · On-site

$14 - $17.75/hr

Guest Service Agent Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! As we are preparing to open the doors to ...

Guest Service Agent

New Orleans, LA · On-site

$14.50 - $18.25/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at The Sonesta ES Suites New Orleans offers a rewarding opportunity to be part of a dynamic ...

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

Remote Commercial Customer Service Agent

$15.75 - $21.25/hr

Remote Commercial Customer Service Agent Philadelphia, Pennsylvania, United States Or refer someone Job Openings Remote Commercial Customer Service Agent About the Job Remote Commercial Customer ...

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites Denver at Anschutz Medical Campus offers a rewarding opportunity to be ...

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites Denver at Anschutz Medical Campus offers a rewarding opportunity to be ...

Guest Service Agent

Memphis, TN

$13.50 - $17/hr

The Courtyard Memphis East Bill Morris Parkway is seeking a Part-Time Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent. About Us: Working at the Courtyard Memphis East Bill Morris ...

Guest Service Agent

National City, CA · On-site

$15.25 - $19.50/hr

Guest Service Agent CHM Hotels is committed to providing excellent services that make a good stay great and are seeking a Guest Service Agent for our National City location to help us achieve our ...

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Service Agent information

See salary details

$11

$19

$25

How much do service agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service agent?

To thrive as a Service Agent, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and conflict-resolution skills help Service Agents stand out in supporting diverse customers. These skills ensure efficient issue resolution, customer satisfaction, and a positive company reputation.

What is a service agent?

Service Agents are professionals responsible for assisting customers by addressing their inquiries, resolving issues, and providing information about products or services. They typically work in customer service centers, help desks, or support teams across various industries. Service Agents play a crucial role in ensuring customer satisfaction and maintaining a positive relationship between a company and its clients. Their duties may include answering calls, responding to emails, processing orders, and troubleshooting problems.

What are the most common challenges service agents face when handling customer inquiries, and how can they effectively overcome them?

Service Agents often encounter challenges such as managing high volumes of customer requests, addressing difficult or upset customers, and resolving issues efficiently within limited time frames. To overcome these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and be well-versed in company policies and procedures. Utilizing support from colleagues and regularly participating in training can also help Service Agents stay updated on best practices and improve their ability to handle complex situations.

What is the difference between Service Agent vs Customer Service Representative?

AspectService AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes technical certificationsHigh school diploma; often customer service training
Work EnvironmentCall centers, retail, service desksCall centers, retail stores, offices
Employer & Industry UsageTelecom, retail, transportationRetail, banking, hospitality
Common Search & Comparison IntentUnderstanding roles, job duties, qualificationsCustomer interaction, problem-solving, communication skills

Service Agents and Customer Service Representatives often perform similar roles involving customer interaction. Service Agents typically work in technical or service-specific environments, requiring some technical certifications, while Customer Service Representatives focus on general customer support across various industries. Both roles require strong communication skills and are vital for customer satisfaction, but their specific duties and work settings differ slightly.

More about Service Agent jobs
What cities are hiring for Service Agent jobs? Cities with the most Service Agent job openings:
Who are the top companies hiring for Service Agent jobs? The top employers for Service Agent jobs are:
What states have the most Service Agent jobs? States with the most job openings for Service Agent jobs include:
What are popular job titles related to Service Agent jobs? For Service Agent jobs, the most frequently searched job titles are:
Infographic showing various Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Guest Service Agent

KMG Hotels

Kansas City, MO • On-site

$14.50 - $18.50/hr

Other

Re-posted 23 days ago


Job description

Guest Service Agent

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience — a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. Experience is a plus, weekend and holiday availability is a must.