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Service Agent Jobs (NOW HIRING)

Limitless East Marketing

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Position Overview We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the frontline representative of our company, responsible for ...

Hanover Hilton Garden Inn

Guest Service Agent

Hanover, MD · On-site

$17/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

Erie TownePlace Suites by Marriott

Guest Service Agent

Erie, PA · On-site

$14.50 - $18.50/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

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Service Agent information

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How much do service agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Agent, and why are they important?

To thrive as a Service Agent, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and conflict-resolution skills help Service Agents stand out in supporting diverse customers. These skills ensure efficient issue resolution, customer satisfaction, and a positive company reputation.

What are Service Agents?

Service Agents are professionals responsible for assisting customers by addressing their inquiries, resolving issues, and providing information about products or services. They typically work in customer service centers, help desks, or support teams across various industries. Service Agents play a crucial role in ensuring customer satisfaction and maintaining a positive relationship between a company and its clients. Their duties may include answering calls, responding to emails, processing orders, and troubleshooting problems.

What are the most common challenges Service Agents face when handling customer inquiries, and how can they effectively overcome them?

Service Agents often encounter challenges such as managing high volumes of customer requests, addressing difficult or upset customers, and resolving issues efficiently within limited time frames. To overcome these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and be well-versed in company policies and procedures. Utilizing support from colleagues and regularly participating in training can also help Service Agents stay updated on best practices and improve their ability to handle complex situations.

What is the difference between Service Agent vs Customer Service Representative?

AspectService AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes technical certificationsHigh school diploma; often customer service training
Work EnvironmentCall centers, retail, service desksCall centers, retail stores, offices
Employer & Industry UsageTelecom, retail, transportationRetail, banking, hospitality
Common Search & Comparison IntentUnderstanding roles, job duties, qualificationsCustomer interaction, problem-solving, communication skills

Service Agents and Customer Service Representatives often perform similar roles involving customer interaction. Service Agents typically work in technical or service-specific environments, requiring some technical certifications, while Customer Service Representatives focus on general customer support across various industries. Both roles require strong communication skills and are vital for customer satisfaction, but their specific duties and work settings differ slightly.

More about Service Agent jobs
What cities are hiring for Service Agent jobs? Cities with the most Service Agent job openings:
Who are the top companies hiring for Service Agent jobs? The top employers for Service Agent jobs are:
What states have the most Service Agent jobs? States with the most job openings for Service Agent jobs include:
What are popular job titles related to Service Agent jobs? For Service Agent jobs, the most frequently searched job titles are:
Service Agent jobs near you
Infographic showing various Service Agent job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 93% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.
Guest Service Agent

Guest Service Agent

Peachtree Hospitality Management

Dublin, CA • On-site

$19.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 hours ago

Job description

Guest Service Agent | Aloft - Dublin, CA
Pay: $19.75 -$21 per hour
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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