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Service Agent Jobs (NOW HIRING)

Guest Service Agent

Las Cruces, NM

$10.75 - $13.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Austin, TX · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Saint Augustine, FL · On-site

$13 - $16.50/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST017952 Posted: April 2, 2026 Part-Time On-site Saint Augustine, FL 32084, USA Description The Guest Service Agent is ...

Guest Service Agent

Washington, DC · On-site

$17 - $21.50/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018088 Posted: April 20, 2026 Full-Time On-site Washington, DC 20001, USA Description The Guest Service Agent is responsible ...

New

Customer Service Agent

Raleigh, NC

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the ...

Guest Service Agent

Philadelphia, PA

$15.25 - $19.25/hr

Guest Service Agent Department: Front Office Location: Philadelphia, PA The Study at University City is seeking a service-driven and detail-oriented Guest Service Agent to deliver a welcoming and ...

Hyatt Regency Aurora Denver Conference Center is seeking a Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk. Application Deadline Applications Accepted Until Position is ...

Guest Service Agent

Farmington Hills, MI · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Kennesaw, GA · On-site

$13.75 - $17.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18.50/hr

Hyatt Regency Aurora Denver Conference Center is seeking a Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk. Application Deadline Applications Accepted Until Position is ...

Guest Service Agent

Lawrence, KS · On-site

$14.25 - $18/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST017765 Posted: March 20, 2026 Full-Time On-site Lawrence, KS 66044, USA Description The Guest Service Agent is responsible ...

Guest Service Agent

Rochester, MI

$13.75 - $17.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Alpharetta, GA

$14.75 - $18.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Denver, CO · On-site

$15.50 - $19.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Service Agent

Tampa, FL

$16 - $20/hr

Service Agent NextCar is currently hiring full-time Service Agents (SA) at our brand new Tampa location! Ideal candidates should have a strong customer service background and a strong dynamic ...

Guest Service Agent

Philadelphia, PA · On-site

$15.25 - $19.25/hr

Guest Service Agent Department: Front Office Location: Philadelphia, PA The Study at University City is seeking a service-driven and detail-oriented Guest Service Agent to deliver a welcoming and ...

Guest Service Agent

West Lafayette, IN · On-site

$14.50 - $18.25/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

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Service Agent information

See salary details

$11

$19

$25

How much do service agent jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Agent, and why are they important?

To thrive as a Service Agent, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and conflict-resolution skills help Service Agents stand out in supporting diverse customers. These skills ensure efficient issue resolution, customer satisfaction, and a positive company reputation.

What are the most common challenges Service Agents face when handling customer inquiries, and how can they effectively overcome them?

Service Agents often encounter challenges such as managing high volumes of customer requests, addressing difficult or upset customers, and resolving issues efficiently within limited time frames. To overcome these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and be well-versed in company policies and procedures. Utilizing support from colleagues and regularly participating in training can also help Service Agents stay updated on best practices and improve their ability to handle complex situations.

What are Service Agents?

Service Agents are professionals responsible for assisting customers by addressing their inquiries, resolving issues, and providing information about products or services. They typically work in customer service centers, help desks, or support teams across various industries. Service Agents play a crucial role in ensuring customer satisfaction and maintaining a positive relationship between a company and its clients. Their duties may include answering calls, responding to emails, processing orders, and troubleshooting problems.

What is the difference between Service Agent vs Customer Service Representative?

AspectService AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes technical certificationsHigh school diploma; often customer service training
Work EnvironmentCall centers, retail, service desksCall centers, retail stores, offices
Employer & Industry UsageTelecom, retail, transportationRetail, banking, hospitality
Common Search & Comparison IntentUnderstanding roles, job duties, qualificationsCustomer interaction, problem-solving, communication skills

Service Agents and Customer Service Representatives often perform similar roles involving customer interaction. Service Agents typically work in technical or service-specific environments, requiring some technical certifications, while Customer Service Representatives focus on general customer support across various industries. Both roles require strong communication skills and are vital for customer satisfaction, but their specific duties and work settings differ slightly.

More about Service Agent jobs
What cities are hiring for Service Agent jobs? Cities with the most Service Agent job openings:
Who are the top companies hiring for Service Agent jobs? The top employers for Service Agent jobs are:
What states have the most Service Agent jobs? States with the most job openings for Service Agent jobs include:
What are popular job titles related to Service Agent jobs? For Service Agent jobs, the most frequently searched job titles are:
Infographic showing various Service Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

$10.75 - $13.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Guest Service Agent

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.