Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Houston, TX area. Successful candidates must pass a background check, MVR, physical, and drug screening as a ...
Service Writer
Houston, TX · On-site
They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Houston, TX area. Successful candidates must pass a background check, MVR, physical, and drug screening as a ...
Service Writer
Houston, TX · On-site
$22 - $25/hr
They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Houston, TX area. Successful candidates must pass a background check, MVR, physical, and drug screening as a ...
Service Writer
Houston, TX · On-site
$22 - $25/hr
They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Houston, TX area. Successful candidates must pass a background check, MVR, physical, and drug screening as a ...
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Quick apply
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Quick apply
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Service Writer
Humble, TX · On-site
$8 - $15/hr
A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...
Quick apply
Service Writer
Humble, TX · On-site
$8 - $15/hr
A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...
Service Writer
Humble, TX · On-site
$8 - $15/hr
A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...
Quick apply
Service Writer
Humble, TX · On-site
$8 - $15/hr
A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...
Service Writer
Houston, TX · On-site
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service Writer
Houston, TX · On-site
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service Writer
Houston, TX · On-site
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Quick apply
Service Writer
Houston, TX · On-site
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service Writer
Houston, TX · On-site
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Service Writer
Houston, TX · On-site
Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.
Senior Service Writer
Houston, TX · On-site
Senior Service Writer The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential Functions: * Assist with delegation of ...
Senior Service Writer
Houston, TX · On-site
Senior Service Writer The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential Functions: * Assist with delegation of ...
Senior Service Writer
Houston, TX · On-site
Senior Service Writer Classification Exempt Job Summary The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential ...
New
Senior Service Writer
Houston, TX · On-site
Senior Service Writer Classification Exempt Job Summary The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential ...
New
Senior Service Writer
Houston, TX · On-site
Senior Service Writer Classification Exempt Job Summary The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential ...
Senior Service Writer
Houston, TX · On-site
Senior Service Writer Classification Exempt Job Summary The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential ...
Senior Service Writer
Houston, TX · On-site
Senior Service Writer Classification Exempt Job Summary The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential ...
Senior Service Writer
Houston, TX · On-site
Senior Service Writer Classification Exempt Job Summary The Senior Service Writer is responsible for preparing parts and service quotes and delegating all workflow to team members. Essential ...
Automotive Service Writer
Houston, TX · On-site
$41K - $50K/yr
Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity | Fast-Paced Environment About Us: John Kamal Cars is one of the fastest-growing Buy Here Pay Here ...
Quick apply
Automotive Service Writer
Houston, TX · On-site
$41K - $50K/yr
Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity | Fast-Paced Environment About Us: John Kamal Cars is one of the fastest-growing Buy Here Pay Here ...
Service Writer - Service
Houston, TX · On-site
Job Type Full-time Description As a Commercial Truck Dealer Service Writer, you will play a crucial role in ensuring the smooth operation of our service department. You will serve as the liaison ...
Service Writer - Service
Houston, TX · On-site
Job Type Full-time Description As a Commercial Truck Dealer Service Writer, you will play a crucial role in ensuring the smooth operation of our service department. You will serve as the liaison ...
Service Writer - Service
Houston, TX · On-site
Job Type Full-time Description As a Commercial Truck Dealer Service Writer, you will play a crucial role in ensuring the smooth operation of our service department. You will serve as the liaison ...
Service Writer - Service
Houston, TX · On-site
Job Type Full-time Description As a Commercial Truck Dealer Service Writer, you will play a crucial role in ensuring the smooth operation of our service department. You will serve as the liaison ...
Service Writer information
See Houston, TX salary details
$11.25 - $13.92
7% of jobs
$13.92 - $16.59
11% of jobs
$17.32 is the 25th percentile. Wages below this are outliers.
$16.59 - $19.26
24% of jobs
The median wage is $20.51 / hr.
$19.26 - $21.93
16% of jobs
$21.93 - $24.60
14% of jobs
$25.19 is the 75th percentile. Wages above this are outliers.
$24.60 - $27.28
8% of jobs
$27.28 - $29.95
7% of jobs
$29.95 - $32.62
4% of jobs
$32.62 - $35.29
3% of jobs
$35.29 - $37.96
2% of jobs
$37.96 - $40.63
2% of jobs
$11
$23
$40
How much do service writer jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for service writer in Houston, TX is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.63 per hour, depending on experience, location, and employer.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
Can you be a service writer with no experience?
Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.
What qualifications do you need to be a service writer?
A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What are popular job titles related to Service Writer jobs in Houston, TX? For Service Writer jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Houston, TX look for? The top searched job categories for Service Writer jobs in Houston, TX are:
What cities near Houston, TX are hiring for Service Writer jobs? Cities near Houston, TX with the most Service Writer job openings:
Job description
Service Writer
Classification
Exempt
Job Summary
The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
Qualifications
The Service Writer must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
Classification
Exempt
Job Summary
The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
- Provide service information to customers, schedule customer service needs, add segments to work orders containing job information
- Assist in the appraisal and quote process for equipment repair.
- Coordinate parts and labor requirements with Service Manager for work orders.
- Assist in scheduling shop assignments, field service work and delivery of equipment.
- Establish or adjust work procedures to meet schedules and deadlines.
- Open and close work orders.
- Provide clerical assistance, including some correspondence and data entry.
- Develop positive customer relations by accurately communicating repair status and charges for equipment repairs.
- Greet service customers and answer calls to schedule service appointments.
- Advise customers of estimated service and repair costs.
- Review details of service/repair invoice to ensure customer understanding of services provided
- Communicate progress of repair/service orders
Qualifications
- High school diploma required.
- 2-4 years' experience in automotive/construction service administrator role.
- College or technical school certificate/degree preferred.
- Strong computer skills, including experience with Excel preferred.
- Excellent customer service/communication skills required.
The Service Writer must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer