1

Service Writer Jobs in Dallas, TX (NOW HIRING)

Service Writer

Frisco, TX ยท On-site

$16 - $19/hr

About This Role We're looking for a Service Writer to join our team at Bike Mart! In this role, you'll be responsible for welcoming customers to our service department, inspecting their bikes ...

Service Writer

Mckinney, TX ยท On-site

$16 - $19/hr

About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writer

Dallas, TX ยท On-site

$16 - $19/hr

Our Service Writers provide exceptional customer service by inspecting bikes, gathering data, and recommending necessary repairs. When time allows, they also perform simple repairs on the spot. What ...

The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...

The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...

The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...

As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...

As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...

As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...

As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...

As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

next page

Showing results 1-20

Service Writer information

See Dallas, TX salary details

$10

$21

$38

How much do service writer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for service writer in Dallas, TX is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $25.05 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are popular job titles related to Service Writer jobs in Dallas, TX? For Service Writer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Dallas, TX look for? The top searched job categories for Service Writer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Service Writer jobs? Cities near Dallas, TX with the most Service Writer job openings:
Infographic showing various Service Writer job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,400 per year, or $21.8 per hour.

Service Writer

Richardson Bike Mart

Frisco, TX โ€ข On-site

$16 - $19/hr

Full-time

Medical

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description


About This Role

We're looking for a Service Writer to join our team at Bike Mart! In this role, you'll be responsible for welcoming customers to our service department, inspecting their bikes, gathering essential information, and recommending services. When needed, you'll also perform simple while-you-wait repairs. As a Service Writer, you'll be the face of our business, providing exceptional customer service and ensuring a seamless experience for our riders.


What You'll Do

Customer greeting and engagement

Conducting Bike Mart's Multi Point Inspection

Capturing customer data and entering it into the POS

Scheduling repairs and services

Handling phone calls and customer inquiries

Performing basic bike repairs and maintenance


Requirements

Service Writers should have the following-

Great communication skills

Excellent attention to detail

Ability to think on their feet in a fast paced environment

Sales skills

Working knowledge of bicycles

Customer service skills


Benefits
  • A competitive benefits package including store discount and flexible scheduling is available to all associates.