Service Writer
$16 - $19/hr
About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...
Quick apply
Service Writer
$16 - $19/hr
About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
$16 - $19/hr
Our Service Writers provide exceptional customer service by inspecting bikes, gathering data, and recommending necessary repairs. When time allows, they also perform simple repairs on the spot. What ...
Quick apply
Service Writer
$16 - $19/hr
Our Service Writers provide exceptional customer service by inspecting bikes, gathering data, and recommending necessary repairs. When time allows, they also perform simple repairs on the spot. What ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Dallas, TX · On-site
The Service Writer will be primarily responsible for managing the crane repair quote, follow-up, and order cycle. This role involves overseeing the entire process, including quote creation, quotation ...
Service Writer
Dallas, TX · On-site
The Service Writer will be primarily responsible for managing the crane repair quote, follow-up, and order cycle. This role involves overseeing the entire process, including quote creation, quotation ...
Service Writer
Dallas, TX · On-site
The Service Writer will be primarily responsible for managing the crane repair quote, follow-up, and order cycle. This role involves overseeing the entire process, including quote creation, quotation ...
Service Writer
Dallas, TX · On-site
The Service Writer will be primarily responsible for managing the crane repair quote, follow-up, and order cycle. This role involves overseeing the entire process, including quote creation, quotation ...
Service Writer
Grand Prairie, TX · On-site
The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...
Quick apply
Service Writer
Grand Prairie, TX · On-site
The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...
Service Writer
Grand Prairie, TX · On-site
The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...
Service Writer
Grand Prairie, TX · On-site
The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...
The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...
Quick apply
The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...
Service Writer
Dallas, TX · On-site
Service Writer Thermo King of Dallas is now hiring a service writer at 3323 Jane Lane, Dallas TX 75247. Responsible for performing a wide range of administrative and office support activities for the ...
Service Writer
Dallas, TX · On-site
Service Writer Thermo King of Dallas is now hiring a service writer at 3323 Jane Lane, Dallas TX 75247. Responsible for performing a wide range of administrative and office support activities for the ...
Service Writer
Dallas, TX · On-site
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
Quick apply
Service Writer
Dallas, TX · On-site
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
Service Writer
Dallas, TX · On-site
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
Service Writer
Dallas, TX · On-site
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
Service Writer
Dallas, TX · On-site
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
Service Writer
Dallas, TX · On-site
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service ...
Overview Thermo King of Dallas is Now Hiring a Service Writer at 3323 Jane Lane, Dallas TX 75247. Responsible for performing a wide range of administrative and office support activities for the ...
Overview Thermo King of Dallas is Now Hiring a Service Writer at 3323 Jane Lane, Dallas TX 75247. Responsible for performing a wide range of administrative and office support activities for the ...
Service Writer information
See Dallas, TX salary details
$11.65 - $14.42
7% of jobs
$14.42 - $17.19
11% of jobs
$17.94 is the 25th percentile. Wages below this are outliers.
$17.19 - $19.95
24% of jobs
The median wage is $21.25 / hr.
$19.95 - $22.72
16% of jobs
$22.72 - $25.49
14% of jobs
$26.09 is the 75th percentile. Wages above this are outliers.
$25.49 - $28.25
8% of jobs
$28.25 - $31.02
7% of jobs
$31.02 - $33.79
4% of jobs
$33.79 - $36.56
3% of jobs
$36.56 - $39.32
2% of jobs
$39.32 - $42.09
2% of jobs
$11
$24
$42
How much do service writer jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for service writer in Dallas, TX is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.60 per hour, depending on experience, location, and employer.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
Can you be a service writer with no experience?
Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.
Does a service writer need a degree?
A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.
How much does a service writer make?
A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs
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For Service Writer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Dallas, TX look for?
The top searched job categories for Service Writer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Service Writer jobs?
Cities near Dallas, TX with the most Service Writer job openings:
$16 - $19/hr
Full-time
Re-posted 26 days ago
Job description
About This Role
Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department.
Responsibilities include welcoming customers, performing thorough inspections of their bikes, gathering essential information about their riding habits, and recommending necessary services.
We also look to our Service Writers to complete simple repairs while customers wait.
What You'll Do
Provide top-notch customer service by greeting and engaging with clients
Conduct thorough Bike Mart Multi Point Inspections on all bikes brought in for service
Collect essential information from customers, including details about their bikes and riding habits
Efficiently enter customer data into our Point of Sale system
Schedule repairs and maintenance tasks as needed
Answer phone calls and respond to customer inquiries in a timely manner
Perform basic repairs to keep customers riding safely and efficiently
Requirements
Service Writers should have the following-
Excellent communication skills and great attention to detail
Ability to think on their feet in fast-paced environments
Sales skills and the ability to upsell and cross-sell products and services
Working knowledge of bicycles and their maintenance
Customer service skills and a passion for delivering top-notch experiences
Benefits
A competitive benefits package including store discount and flexible scheduling is available to all associates.