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Auto Service Writer Jobs in Dallas, TX (NOW HIRING)

WHY Park Cities Auto Care: * Family Owned and Operated - We Treat You As A Member Of The Family ... As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer ...

WHY Park Cities Auto Care: * Family Owned and Operated - We Treat You As A Member Of The Family ... As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer ...

WHY Park Cities Auto Care: * Family Owned and Operated - We Treat You As A Member Of The Family ... As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer ...

WHY Park Cities Auto Care: * Family Owned and Operated - We Treat You As A Member Of The Family ... As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer ...

WHY Park Cities Auto Care: * Family Owned and Operated - We Treat You As A Member Of The Family ... As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer ...

Auto Care Center Service Writer

Mckinney, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Plano, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Kaufman, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Rockwall, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Lancaster, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Plano, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Melissa, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Mckinney, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Frisco, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Plano, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Lake Worth, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Mckinney, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Dallas, TX · On-site

$14.50 - $27.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

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Auto Service Writer information

See Dallas, TX salary details

$12

$23

$39

How much do auto service writer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for auto service writer in Dallas, TX is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $28.56 per hour, depending on experience, location, and employer.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.
What are popular job titles related to Auto Service Writer jobs in Dallas, TX? For Auto Service Writer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Auto Service Writer jobs in Dallas, TX look for? The top searched job categories for Auto Service Writer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Auto Service Writer jobs? Cities near Dallas, TX with the most Auto Service Writer job openings:
Infographic showing various Auto Service Writer job openings in Dallas, TX as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,673 per year, or $23.9 per hour.

Full-time

Medical, Retirement

Re-posted 2 days ago


Job description

We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team.  If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

WHY Park Cities Auto Care:

  • Family Owned and Operated – We Treat You As A Member Of The Family, Not A Number
  • Outstanding Culture, Facilities and Work Environment
  • Your Work/Life Balance Is Very Important To Us
  • Hands On Management Staff
  • We Believe In Promoting From Within
  • Opportunity For Your Career GrowthService Writer - Park Cities Auto Care 

    Location: Dallas, TX

    Description of the role:

    As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process.

    Responsibilities:
    • Interact with customers to determine their service needs
    • Schedule service appointments and communicate effectively with customers
    • Coordinate with the service team to ensure timely completion of work
    • Provide accurate service quotes and recommendations to customers
    • Maintain detailed records of service orders and customer interactions
    Requirements:
    • Prior experience in customer service or automotive industry
    • Strong communication and interpersonal skills
    • Ability to multitask and work in a fast-paced environment
    • Attention to detail and problem-solving skills
    Benefits:
    • Competitive compensation package
    • Opportunities for growth and advancement
    • Healthcare benefits and retirement plan options
    About the Company:

    Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.