Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Quick apply
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Quick apply
Gulf Coast Auto & Truck Repair (Since 1983) has had a Shop Service Writers position available. Scope of position- communicate with the customer - source and coordinate parts - develop pricing, both ...
Automotive Service Writer
Houston, TX · On-site
$41K - $50K/yr
Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity ... Must have strong data entry skills and full DMS experience Experience using Auto Action ...
Quick apply
Automotive Service Writer
Houston, TX · On-site
$41K - $50K/yr
Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity ... Must have strong data entry skills and full DMS experience Experience using Auto Action ...
Automotive Service Writer
Houston, TX · On-site
$41K - $50K/yr
Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity ... Must have strong data entry skills and full DMS experience Experience using Auto Action ...
Quick apply
Automotive Service Writer
Houston, TX · On-site
$41K - $50K/yr
Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity ... Must have strong data entry skills and full DMS experience Experience using Auto Action ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Auto Care Center Service Writer
Porter, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Porter, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Richmond, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Richmond, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Missouri City, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Missouri City, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
La Marque, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
La Marque, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Houston, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Houston, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Sealy, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Sealy, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
The Woodlands, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
The Woodlands, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Houston, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Houston, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
La Porte, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
La Porte, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Houston, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Houston, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Spring, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Spring, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Spring, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Spring, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Tomball, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Tomball, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Friendswood, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Friendswood, TX · On-site
$14 - $27/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Service Writer information
See Houston, TX salary details
$12.17 - $14.55
8% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$14.55 - $16.92
17% of jobs
$16.92 - $19.30
13% of jobs
The median wage is $21.58 / hr.
$19.30 - $21.68
13% of jobs
$21.68 - $24.06
13% of jobs
$24.06 - $26.44
12% of jobs
$26.50 is the 75th percentile. Wages above this are outliers.
$26.44 - $28.82
12% of jobs
$28.82 - $31.20
5% of jobs
$31.20 - $33.58
4% of jobs
$33.58 - $35.96
2% of jobs
$35.96 - $38.34
2% of jobs
$12
$23
$38
How much do auto service writer jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for auto service writer in Houston, TX is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.55 per hour, depending on experience, location, and employer.
How does an auto service writer typically collaborate with technicians and customers during a service appointment?
An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.
What is the difference between Auto Service Writer vs Auto Service Advisor?
| Aspect | Auto Service Writer | Auto Service Advisor |
|---|---|---|
| Credentials | Typically no formal certifications required, but knowledge of automotive services helps | Often requires automotive knowledge and customer service skills, certifications are a plus |
| Work Environment | Front desk, customer service area in auto repair shops or dealerships | Customer-facing role in auto repair shops or dealerships, similar environment |
| Primary Responsibilities | Writing repair orders, communicating customer concerns to technicians | Explaining repairs to customers, recommending services, and selling maintenance plans |
Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.
What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?
To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.
What is an auto service writer?
Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.
What are popular job titles related to Auto Service Writer jobs in Houston, TX? For Auto Service Writer jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Auto Service Writer jobs in Houston, TX look for? The top searched job categories for Auto Service Writer jobs in Houston, TX are:
What cities near Houston, TX are hiring for Auto Service Writer jobs? Cities near Houston, TX with the most Auto Service Writer job openings:
Full-time
Re-posted 8 days ago
Job description
Service Writer
Classification
Exempt
Job Summary
The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
- Provide service information to customers, schedule customer service needs, add segments to work orders containing job information
- Assist in the appraisal and quote process for equipment repair.
- Coordinate parts and labor requirements with Service Manager for work orders.
- Assist in scheduling shop assignments, field service work and delivery of equipment.
- Establish or adjust work procedures to meet schedules and deadlines.
- Open and close work orders.
- Provide clerical assistance, including some correspondence and data entry.
- Develop positive customer relations by accurately communicating repair status and charges for equipment repairs.
- Greet service customers and answer calls to schedule service appointments.
- Advise customers of estimated service and repair costs.
- Review details of service/repair invoice to ensure customer understanding of services provided
- Communicate progress of repair/service orders
Qualifications
- High school diploma required.
- 2-4 years’ experience in automotive/construction service administrator role.
- College or technical school certificate/degree preferred.
- Strong computer skills, including experience with Excel preferred.
- Excellent customer service/communication skills required.
The Service Writer must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer