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Service Writer Jobs in Florida (NOW HIRING)

Environmental Products Group

Service Writer

Apopka, FL · On-site

EPG Service Writer plays a crucial role in assisting customers with their vehicle repair needs. This individual is responsible for greeting customers, updating them on the types of services required ...

Environmental Products Group

Service Writer

Apopka, FL · On-site

EPG Service Writer plays a crucial role in assisting customers with their vehicle repair needs. This individual is responsible for greeting customers, updating them on the types of services required ...

The Larson Group

Service Writer

Midway, FL · On-site

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group

Service Writer

Midway, FL · On-site

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

Company Wrench Ltd

Service Writer

Lakeland, FL · On-site

Overview The service writer is the main point of contact with all service related customers. This role is responsible for processing and managing all work orders for our customers from start to ...

Meineke - 1247

Service Writer

Ocala, FL · On-site

$18 - $21/hr

Wellness resources Are you a people-first automotive professional who knows how to build trust with customers and close the sale? We're looking for a Service Writer/Assistant Store Manager who ...

COMPANY WRENCH LTD

Service Writer

Lakeland, FL

Overview The service writer is the main point of contact with all service related customers. This role is responsible for processing and managing all work orders for our customers from start to ...

Sarasota PowerSports

Service Writer

Sarasota, FL · On-site

Sarasota PowerSports is seeking an experienced service writer that can manage the day to day operations of the service counter. Duties: * Assuring intake of customer units is completed correctly.

West Coast PowerSports

Service Writer

Clearwater, FL · On-site

West Coast PowerSports is seeking an experienced service writer that can manage the day to day operations of the service counter. Duties: * Assuring intake of customer units is completed correctly.

Meineke

Service Writer

Ocala, FL · On-site

$18 - $21/hr

Prior automotive service writing, service advising, or related sales experience preferred * Strong communication skills. You're comfortable on the phone, face-to-face, and under pressure * Customer ...

FleetPride, Inc.

Service Writer

Pensacola, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

FleetPride, Inc.

Service Writer

Ocala, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Meineke

Service Writer

Green Cove Springs, FL · On-site

Our high-volume automotive repair shop is seeking a full-time Automotive Service Writer to oversee and motivate our talented team of professionals. The ideal candidate for this position should have a ...

Superior Fleet Solutions

Service Writer

Pensacola, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Genesis of Tampa

SERVICE WRITER

Tampa, FL · On-site

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders ...

Superior Fleet Solutions

Service Writer

Ocala, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Midas

Automotive Service Writer

Davie, FL · On-site

$750 - $900/wk

As a Service Writer, you will be the key connection between our customers and our technicians. You will be responsible for providing a great customer experience, understanding customers' vehicle ...

Midas LAKELAND 3173

Automotive Service Writer

Davie, FL · On-site

$750 - $900/wk

As a Service Writer, you will be the key connection between our customers and our technicians. You will be responsible for providing a great customer experience, understanding customers' vehicle ...

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All JobsService Writer JobsService Writer Jobs in Florida

Service Writer information

See Florida salary details

$8

$18

$31

How much do service writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service writer in Florida is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $20.82 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Cities in Florida with the most Service Writer job openings:

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Service Writer jobs near you
Infographic showing various Service Writer job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,753 per year, or $18.2 per hour.

Service Writer

Environmental Products Group Inc

Apopka, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Description

Environmental Products Group is a best-in-class municipal and infrastructure equipment distributor with multiple locations in the Southeast. Our vision is to provide industry leading products that protect and support environmental prosperity. This is an opportunity to join our growing company and be part of our mission to become the most trusted equipment provider. We are looking for a self-motivated and dedicated individual to be part of our Operation Teams as a Service Writer.  


Job Description: 

EPG Service Writer plays a crucial role in assisting customers with their vehicle repair needs. This individual is responsible for greeting customers, updating them on the types of services required for their vehicles, and acting as a liaison between customers and service-related businesses. EPG Service Writer responsibilities include: 

  • Providing excellent customer service from vehicle intake to release, 
  • Listening to customer concerns, 
  • Writing repair orders, 
  • Developing estimates, 
  • Provide repair quotes and invoices to customers for payment.
  • Maintaining customer rapport, and record-keeping.
  • Stay up to date and track repair(s) statuses.
  • Review and approve service invoices.


Hours- Monday through Friday 8am-5pm

This is an on-site position.

 Apopka, FL 32703: Reliably commute or planning to relocate before starting work (Required)  

Requirements

  • Experience in similar Service writer role(s)
  • Accustomed to fast paced environment
  • Attention to detail negotiation and conflict resolution skills.
  • Ability to effectively communicate (verbally and written) between customer and service departments
  • Microsoft Excel, general knowledge (preferred)
  • Be willing to work and grow in a team-oriented company
  • Be able to use sound judgment and act with integrity, professionalism, and confidentiality
  • Able to meet deadlines, work efficiently and with a drive for results
  • High school or equivalent (Preferred)

Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.

Benefits: 

  • Competitive Salary
  • Health, Vision, Dental Insurance
  • 401K match
  • Life Insurance
  • Short-term and long-term Leave
  • Opportunities to grow with EPG

Be part of something amazing: Come work alongside some of the best and most accomplished minds in the industry. 


EPG is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.


To apply, please submit your resume along with a cover letter highlighting your relevant experience. 

Apply