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Service Writer Jobs in Florida (NOW HIRING)

The Diesel/ Truck Service Writer position is a full-time role with shifts scheduled from either 7:00 am to 4:00 pm or 8:00 am to 5:00 pm, Monday through Friday. This consistent weekday schedule ...

Service Writer

Lauderhill, FL · On-site

$20 - $30/hr

The Diesel/ Truck Service Writer position is a full-time role with shifts scheduled from either 7:00 am to 4:00 pm or 8:00 am to 5:00 pm, Monday through Friday. This consistent weekday schedule ...

Service Writer

Fort Lauderdale, FL · On-site

$20 - $30/hr

The Diesel/ Truck Service Writer position is a full-time role with shifts scheduled from either 7:00 am to 4:00 pm or 8:00 am to 5:00 pm, Monday through Friday. This consistent weekday schedule ...

We're looking for a dependable and bilingual Service Writer who can be the trusted bridge between our customers and our technicians. If you're friendly, organized, and fluent in both English and ...

We are seeking a detail-oriented and customer-focused Service Writer to join our team in Pensacola, FL. If you have strong communication skills and a passion for customer service, we want to hear ...

POSITION SUMMARY The Service Writer is the liaison between the Drivers and the Service Department. To ensure proper documentation and understanding of repairs needed as explained by the driver of the ...

Service Writer

Lake Wales, FL · On-site

$18/hr

POSITION SUMMARY The Service Writer is the liaison between the Drivers and the Service Department. To ensure proper documentation and understanding of repairs needed as explained by the driver of the ...

POSITION SUMMARY The Service Writer is the liaison between the Drivers and the Service Department. To ensure proper documentation and understanding of repairs needed as explained by the driver of the ...

We are seeking a detail-oriented and customer-focused Service Writer to join our team in Pensacola, FL. If you have strong communication skills and a passion for customer service, we want to hear ...

Service Writer Location: 5786 West Palm Beach FL Working hours: 40 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production ...

Sarasota PowerSports is seeking an experienced service writer that can manage the day to day operations of the service counter. Duties: * Assuring intake of customer units is completed correctly.

We're hiring a Service Writer at our rental facility in Miami, FL, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

New

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Our high-volume automotive repair shop is seeking a full-time Automotive Service Writer to oversee and motivate our talented team of professionals. The ideal candidate for this position should have a ...

We're hiring a Service Writer at our rental facility in Miami, FL, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

Automotive Service Writer

Pensacola, FL · On-site

$40K - $120K/yr

``` AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide ----- LOCATION Nationwide automotive ...

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

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Service Writer information

See Florida salary details

$8

$18

$31

How much do service writer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for service writer in Florida is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What cities in Florida are hiring for Service Writer jobs? Cities in Florida with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in FL? For Service Writer jobs in FL, the most frequently searched job titles are:
Infographic showing various Service Writer job openings in Florida as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,753 per year, or $18.2 per hour.

$20 - $30/hr

Full-time

Medical, Dental, PTO

Posted 22 days ago


Job description

Rite Wrench, located in Fort Lauderdale, FL, is seeking a skilled full-time Diesel/Truck Service Writer to join our dedicated team. We invite experienced professionals who are fluent in both Spanish and English to consider this opportunity to contribute their expertise in a respected and established service environment. This full-time, in-office position offers a competitive hourly wage of $20 – $30.


Benefits:

  • Health & dental insurance
  • PTO & sick days
  • Paid trainings
  • Career growth & advancement
  • Education assistance
  • A team built on respect and reliability

THE INS AND OUTS OF BECOMING OUR AUTOMOTIVE SERVICE WRITER

THE SCHEDULE:

The Diesel/ Truck Service Writer position is a full-time role with shifts scheduled from either 7:00 am to 4:00 pm or 8:00 am to 5:00 pm, Monday through Friday. This consistent weekday schedule allows for a stable work-life balance.


YOUR ROLE:

As an Diesel/Truck Service Writer, you will oversee customer requests from the initial inquiry through completion. Your responsibilities will include confirming equipment availability with customers, sourcing, receiving, and returning parts necessary for each job, and scheduling technicians to open jobs. You will maintain professional communication with customers throughout the service process, create and send accurate estimates, and ensure that all work is performed in accordance with safety standards and company policies. Additionally, you will maintain precise records of repairs performed, parts used, and labor hours for each job, ensuring all documentation is complete and accurate.


OUR REQUIREMENTS:

  • 5+ years of experience in similar roles and mechanic service environments
  • Excellent customer service skills for positive client interaction
  • Strong organizational skills and ability to follow procedures
  • Experience working with shop management software and sourcing parts
  • Proficiency in diesel mechanical knowledge, diagnostics, and repair techniques for various vehicles, including trucks and heavy equipment
  • Fluent in Spanish and English
  • Ability to multitask
  • Strong mechanical knowledge
  • Familiarity with operating trucks and heavy equipment (preferred)

JOIN US

Rite Wrench is a rapidly growing diesel repair shop in Fort Lauderdale, Florida, known for honesty and reliability. Originally a mobile operation, we now provide heavy-duty truck, trailer, and equipment repairs both in-shop and on the road within a 75-mile radius. Our skilled team combines expertise with efficient systems to ensure fast, dependable service for fleets and owner-operators. We value teamwork, transparency, and getting the job done right the first time. Rite Wrench offers competitive pay, bonuses, PTO, health benefits, paid training, and opportunities for growth. If you're dependable and passionate about your craft, join us at Rite Wrench!


Join our team and make a meaningful contribution in a professional service environment.


Must have the ability to pass a background check.