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Service Writer Jobs in Naples, FL (NOW HIRING)

Walmart

Auto Care Center Service Writer

Naples, FL · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Island Marine Center

Warranty Administrator

Naples, FL · On-site

Review claims for labor or material adjustments with service manager/service writer so that the customer and the appropriate MarineMax departments are aware of their financial obligation. * Insure ...

MarineMax

Warranty Administrator

Naples, FL · On-site

Review claims for labor or material adjustments with service manager/service writer so that the customer and the appropriate MarineMax departments are aware of their financial obligation. * Insure ...

The Boat House

Marine Service Advisor

Naples, FL · On-site

Service Writing experience * Attention to detail * Ability to listen intently to the customer's needs and interpret a variety of communication styles * Dedication to excellent customer service

The Boat House

Marine Service Advisor

Naples, FL · On-site

$26 - $33/hr

Service Writing experienceAttention to detailAbility to listen intently to the customer's needs and interpret a variety of communication stylesDedication to excellent customer serviceGreat phone and ...

The Boat House

Marine Service Advisor

Naples, FL · On-site

$26 - $33/hr

Service Writing experience * Attention to detail * Ability to listen intently to the customer's needs and interpret a variety of communication styles * Dedication to excellent customer service

Environmental Pest Service

Lawn Service Technician

Naples, FL · On-site

$16.25 - $20.75/hr

With a focus on results - and the world-class service to back it up - we are your trusted, local ... Must have excellent written and verbal communication, with particular emphasis during telephone ...

Environmental Pest Service

Lawn Service Technician

Naples, FL · On-site

$16.25 - $20.75/hr

With a focus on results - and the world-class service to back it up - we are your trusted, local ... Must have excellent written and verbal communication, with particular emphasis during telephone ...

Fairstead ESC LLC

Service Technician

Naples, FL · On-site

Verbal and written communication skills for effective delivery of information. * Prior experience as a Service Technician or in a similar role. * HVAC, CMRP, or equivalent certification preferred.

Generator Supercenter

Service Technician

Fort Myers, FL · On-site

$19 - $22/hr

Level 1 Generator Service Tech $19-$23 Level 2 Generator Service Tech $23-$25 Must have a valid ... Ability to communicate effectively, read, and write in English. * Ability to use phone app'

Environmental Pest Service

Pest Service Technician

Naples, FL · On-site

$17.25 - $22.25/hr

With a focus on results - and the world-class service to back it up - we are your trusted, local ... Must have excellent written and verbal communication, with particular emphasis during telephone ...

YouFit

Member Service

Bonita Springs, FL · On-site

$12 - $15.50/hr

Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored ... Strong customer service skills with the ability to engage positively with members, guests, and ...

Banfield

Client Service Coordinator

Naples, FL · On-site

$17 - $22.25/hr

Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style ... Client service skills - Consistently ensures the team provides the client with attentive, courteous ...

Fairstead ESC LLC

Service Technician

Naples, FL · On-site

Verbal and written communication skills for effective delivery of information. * Prior experience as a Service Technician or in a similar role. * HVAC, CMRP, or equivalent certification preferred.

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All JobsService Writer JobsService Writer Jobs in Naples, FL

Service Writer information

See Naples, FL salary details

$11

$22

$40

How much do service writer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service writer in Naples, FL is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.25 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Naples, FL as of August 2026, with employment types broken down into 58% Full Time, 40% Part Time, and 2% Summer. Highlights an 100% In-person job distribution, with an average salary of $47,580 per year, or $22.9 per hour.

Auto Care Center Service Writer

Walmart

Naples, FL • On-site

$15 - $28/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,407 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Hourly Wage: $15 - $28 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Part-Time

Available shifts: Mid-Shift, Closing

Location

Walmart Supercenter #3417
6650 COLLIER BLVD, NAPLES, FL, 34114, US

Job Overview

These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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