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Service Writer Jobs in Naples, FL (NOW HIRING)

Verbal and written communication skills for effective delivery of information. * Prior experience as a Service Technician or in a similar role. * HVAC, CMRP, or equivalent certification preferred.

Customer Service

Estero, FL ยท On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Strong verbal and written communication skills. * Ability to navigate multiple systems while ...

Verbal/written communication and interpersonal skills * No retail experience required * Must be 16 ... Client facing retail or service industry experience Pay Starts At: $14.50

Customer Service Associate

Fort Myers, FL ยท On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Service Advisor POSITION SUMMARY Service Advisors are responsible for providing excellent customer ... Performs detailed write-up of customers concerns and incorporate required work utilizing "Complaint ...

Customer Service Associate

Naples, FL ยท On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Customer Service Associate

Naples, FL ยท On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

New

Service Advisor POSITION SUMMARY Service Advisors are responsible for providing excellent customer ... Performs detailed write-up of customers concerns and incorporate required work utilizing "Complaint ...

New

Customer Service

Estero, FL ยท On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Strong verbal and written communication skills. * Ability to navigate multiple systems while ...

Customer Service

Estero, FL ยท On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Customer Service team is the heart of our agency supporting clients, solving problems, and ... Strong verbal and written communication skills. * Ability to navigate multiple systems while ...

Service Leader

Naples, FL

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL ยท On-site

$15.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Client Service Coordinator - 003055

Naples, FL ยท On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style ... Client service skills - Consistently ensures the team provides the client with attentive, courteous ...

Service Leader

Naples, FL ยท On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL

$14.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • PTO

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL ยท On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL ยท On-site

$15 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Showing results 21-40

Service Writer information

See Naples, FL salary details

$11

$22

$40

How much do service writer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service writer in Naples, FL is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.25 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are popular job titles related to Service Writer jobs in Naples, FL? For Service Writer jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Naples, FL look for? The top searched job categories for Service Writer jobs in Naples, FL are:
What cities near Naples, FL are hiring for Service Writer jobs? Cities near Naples, FL with the most Service Writer job openings:
Infographic showing various Service Writer job openings in Naples, FL as of August 2026, with employment types broken down into 58% Full Time, 40% Part Time, and 2% Summer. Highlights an 100% In-person job distribution, with an average salary of $47,580 per year, or $22.9 per hour.

Service Technician

Fairstead ESC LLC

Naples, FL โ€ข On-site

Full-time

Re-posted 7 days ago


Job description

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

Fairstead is hiring a Maintenance Technician to maintain the day-to-day operations and assume responsibility for maintaining the property's physical assets.

RESPONSIBILITIES:

  • Inspect buildings and equipment regularly for needed repairs and improvements.
  • Perform necessary preventative maintenance and repairs on the property as needed.
  • Implement maintenance policies and standards to prevent misuse of property appliances.
  • Ensure that properties are safe and avoid any danger to their occupants, visitors, and workers.
  • Clean and prepare vacated buildings and rooms for new occupants to move in.
  • Check electrical wiring for accuracy and compliance with regulatory standards.
  • Check safety systems and devices for operational effectiveness monthly.
  • Participate in the on-call rotation. Respond promptly to emergency maintenance problems that may require attention outside of normal working hours.
  • Maintain an inventory of supplies, tools, and equipment.

BENEFITS:

  • Generous employer contribution for Medical Insurance through Meritain Health.
  • Employer Paid Vision Plans.
  • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
  • 12+ paid Holidays.
  • 15 days of PTO.
  • 7 Sick days.
  • Employer Paid Life Insurance.
  • Flexible Spending Account.
  • Nationwide Pet Insurance.
  • Disability Insurance.
  • Laser Correction Discount.
  • Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS:

  • Mechanical skills to handle minor repairs and fixtures.
  • Knowledge of electricity to diagnose electrical problems and carry out minor repairs.
  • General maintenance skills.
  • Verbal and written communication skills for effective delivery of information.
  • Prior experience as a Service Technician or in a similar role.
  • HVAC, CMRP, or equivalent certification preferred.
  • Ability to stand for extended periods.
  • Ability to lift to 70 pounds without assistance.
  • Dexterity and attention to detail.

Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

https://fairstead.com/privacy-policy/