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Service Writer Jobs in Melbourne, FL (NOW HIRING)

Cocoa Hyundai, Inc.

Automotive Service Writer

Cocoa, FL

$80K - $120K/yr

Automotive Service Advisor Yearly earnings $80,000 to $120,000 We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high ...

Cocoa Hyundai, Inc.

Automotive Service Writer

Cocoa, FL · On-site

$80K - $120K/yr

Automotive Service Advisor Yearly earnings $80,000 to $120,000 We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high ...

Cocoa Hyundai, Inc.

Automotive Service Writer

Cocoa, FL · On-site

$80K - $120K/yr

Automotive Service Advisor Yearly earnings $80,000 to $120,000 We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high ...

Cocoa Hyundai, Inc.

Automotive Service Writer

Cocoa, FL · On-site

$80K - $120K/yr

Automotive Service Advisor Yearly earnings $80,000 to $120,000 We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high ...

Walmart

Auto Care Center Service Writer

Titusville, FL · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Palm Bay, FL · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Bridgestone Americas, Inc.

Service Manager

Melbourne, FL · On-site

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

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All JobsService Writer JobsService Writer Jobs in Melbourne, FL

Service Writer information

See Melbourne, FL salary details

$10

$22

$39

How much do service writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service writer in Melbourne, FL is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.87 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs

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For Service Writer jobs in Melbourne, FL, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in Melbourne, FL look for?

The top searched job categories for Service Writer jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Service Writer jobs?

Cities near Melbourne, FL with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Melbourne, FL as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,828 per year, or $22.5 per hour.

Service Advisor/ Service Writer

Toyota of Melbourne

Melbourne, FL

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Assistant Service Manager / Service Writer

Every employee with Toyota of Melbourne is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k
  • Paid Training
  • Saturday Lunches
  • Employee discounts on products & services


Responsibilities 

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen


“We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”
 

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