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Service Writer Jobs in Naples, FL (NOW HIRING)

Service Leader

Naples, FL

$14.50 - $19/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL · On-site

$15 - $19.75/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL

$15 - $19.75/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL

$15 - $19.75/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL · On-site

$15 - $19.75/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Service Leader

Naples, FL · On-site

$15 - $19.75/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the ...

Showing results 41-60

Service Writer information

See Naples, FL salary details

$11

$22

$40

How much do service writer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service writer in Naples, FL is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.25 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.

What are popular job titles related to Service Writer jobs in Naples, FL?

For Service Writer jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in Naples, FL look for?

The top searched job categories for Service Writer jobs in Naples, FL are:

What cities near Naples, FL are hiring for Service Writer jobs?

Cities near Naples, FL with the most Service Writer job openings:

Infographic showing various Service Writer job openings in Naples, FL as of September 2026, with employment types broken down into 56% Full Time, 42% Part Time, and 2% Summer. Highlights an 100% In-person job distribution, with an average salary of $47,580 per year, or $22.9 per hour.

$14.50 - $19/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago


Key responsibilities

  • Ensure safe and quality food is prepared and served to maintain a positive customer experience.

  • Maintain a clean, organized line with properly functioning equipment and assist with tasks when not busy.

  • Support food safety protocols, monitor food quality, and help resolve customer incidents.


Chipotle rating

5.9

Company rating: 5.9 out of 10

Based on 2,007 frontline employees who took The Breakroom Quiz

9th of 20 rated casual dining restaurants


Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY 

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.  

WHAT YOU’LL DO 

  • In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to: 

  • Making sure great tasting, high quality food is served 

  • Helping to resolve food quality issues 

  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed 

  • Helping to resolve customer incidents and working to ensure positive customer experiences 

  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules 

  • Developing and cross training all front of house Crew 

  • Assisting with Crew performance reviews 

  • Developing future Service Leaders 

  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork 

  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary 

  • Ensuring the proper quantity of supplies are available as needed 

WHAT YOU’LL BRING TO THE TABLE 

  • Be able to understand and articulate Chipotle’s Food With Integrity philosophy 

  • Have knowledge and experience of cash handling policies and procedures 

  • Have knowledge of Food Safety and health department matters 

  • Have familiarity with office paperwork 

  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location 

  • Have a high school diploma 

  • Have restaurant experience 

WHAT’S IN IT FOR YOU 

  • Tuition assistance (100% coverage for select degrees or up to $5,250/year) 

  • Free food (yes, really FREE) 

  • Medical, dental, and vision insurance 

  • Digital Tips

  • Paid time off 

  • Holiday closures 

  • Competitive compensation 

  • Opportunities for advancement (80% of managers started as Crew) 

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  


Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. 


What Chipotle employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Chipotle

Sourced by ZipRecruiter

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,000 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www. chipotle. com

Industry

Food services and drinking places and biotechnology research and development

Company size

10,000+ Employees

Headquarters location

Newport Beach, CA, US