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Service Writer Jobs in Florida (NOW HIRING)

Meineke

Service Writer

Green Cove Springs, FL · On-site

Our high-volume automotive repair shop is seeking a full-time Automotive Service Writer to oversee and motivate our talented team of professionals. The ideal candidate for this position should have a ...

Superior Fleet Solutions

Service Writer

Pensacola, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

FleetPride, Inc.

Service Writer

Ocala, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Genesis of Tampa

SERVICE WRITER

Tampa, FL · On-site

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders ...

FleetPride

Service Writer

Pensacola, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Superior Fleet Solutions

Service Writer

Ocala, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Custom Truck One Source

SERVICE WRITER

Orlando, FL · On-site

We are looking for Service Writer, who will partner with our team. The role is located at our Orlando, FL location. You will be responsible for providing quality products to our customers in a timely ...

Custom One Truck Source

SERVICE WRITER

Orlando, FL · On-site

We are looking for Service Writer, who will partner with our team. The role is located at our Orlando, FL location. You will be responsible for providing quality products to our customers in a timely ...

FleetPride

Service Writer

Ocala, FL · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Murphy Auto Group

SERVICE WRITER

Tampa, FL · On-site

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders ...

Certified Tire & Service

Be Seen First

Automotive Service Writer

Port Charlotte, FL · On-site

$15 - $20/hr (+ commission)

The Automotive Service Writer will support the manager in overseeing daily operations within the automotive office environment. This role involves coordinating vendor relationships and ensuring ...

Midas

Automotive Service Writer

Davie, FL · On-site

$750 - $900/wk

As a Service Writer, you will be the key connection between our customers and our technicians. You will be responsible for providing a great customer experience, understanding customers' vehicle ...

Midas LAKELAND 3173

Automotive Service Writer

Davie, FL · On-site

$750 - $900/wk

As a Service Writer, you will be the key connection between our customers and our technicians. You will be responsible for providing a great customer experience, understanding customers' vehicle ...

Midas

Automotive Service Writer

Davie, FL · On-site

$750 - $900/wk

Automotive Service Writer - Davie, FL Join Our Team! We are looking for an experienced, motivated, and customer-focused Automotive Service Writer to join our team in Davie, Florida. As a Service ...

Everglades Equipment Group

Service Writer

Orlando, FL · On-site

Founded in 1963, Everglades Equipment Group is a family owned and operated full-service John Deere dealership with 19 locations covering central and south Florida. Everglades Equipment Group serves a ...

Midas

Automotive Service Writer

Fort Lauderdale, FL · On-site

$750 - $900/wk

As a Service Writer, you will be the key connection between our customers and our technicians. You will be responsible for providing a great customer experience, understanding customers' vehicle ...

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All JobsService Writer JobsService Writer Jobs in Florida

Service Writer information

See Florida salary details

$8

$18

$31

How much do service writer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service writer in Florida is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $20.82 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Florida as of September 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,753 per year, or $18.2 per hour.

Service Writer

Plant City, FL • On-site

Everglades Equipment Group
Machinery Manufacturing • 201 - 500 employees
Learn more about Everglades Equipment Groupexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Service Writer (Full Time)
Location: Plant City, FL 33567
Founded in 1963, Everglades Equipment Group is a family owned and operated full-service John Deere dealership with 19 locations covering central and south Florida. Everglades Equipment Group serves a wide range of customers from some of the largest agricultural producers of sugar, citrus and vegetables to individual farmers, golf courses, nurseries, commercial landscape management companies, and construction businesses, as well as large and small property owners.
We have become one of the largest John Deere dealers in the world by prioritizing customer service and satisfaction above all else.
Assist the service manager in maintaining accurate, timely reports, work orders and records relative to the service departments daily operation within the dealership.
Job Responsibilities:
  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Assist in answering service phone calls
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports and other reports as needed
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
  • Other related duties as instructed by management
Job Requirements
  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • Mechanically inclined
  • High School Diploma or equivalent experience
Reports To:Service Manager / Site Manager
Supervises: None
  • BENEFITS:
    Free Life Insurance Policy
    401(K) Matching
    Pet Insurance
    Paid Time Off
    Paid Holidays / Floating Holidays
    Dental Insurance
    Health Insurance
    Vision Insurance

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