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Service Consultant Jobs (NOW HIRING)

Service Consultant

Vestal, NY · On-site

$35K - $68K/yr

Service Consultant Compensation and Benefits: * Competitive compensation: $35,000-$68,000 * Health, Medical and Dental insurance * 401K Plan and 401K Matching * Life Insurance * Vision Insurance

Automotive Service Consultant Our Service Consultants knowledgably and courteously assist our customers to navigate the complex and technological process of getting a vehicle serviced and serve as a ...

Service Consultant

Jeffersonville, IN · On-site

$60K - $80K/yr

Automotive Service Consultant Our Service Consultants knowledgably and courteously assist our customers to navigate the complex and technological process of getting a vehicle serviced and serve as a ...

Service Consultant

Louisville, KY · On-site

$60K - $80K/yr

Automotive Service Consultant Our Service Consultants knowledgably and courteously assist our customers to navigate the complex and technological process of getting a vehicle serviced and serve as a ...

Service Consultant

Wilmington, NC · On-site

$18 - $20/hr

Overall Summary As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty ...

The Service Consultant will act as the primary service representative for the markets associated with their assigned Sales Agent Directors, post implementation. Each Service Consultant may work with ...

Service Consultant Our company has an outstanding opportunity for a results-focused, highly-driven and experienced Service Consultant. The ideal candidate will consistently provide exceptional ...

Service Consultant Our company has an outstanding opportunity for a results-focused, highly-driven and experienced Service Consultant. The ideal candidate will consistently provide exceptional ...

Service Consultant Our company has an outstanding opportunity for a results-focused, highly-driven and experienced Service Consultant. The ideal candidate will consistently provide exceptional ...

Service Consultant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

Service Consultant

Appleton, WI · On-site

$36K - $70K/yr

Service Consultant Bergstrom Hyundai of Appleton At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven ...

Service Consultant

Milledgeville, GA · On-site

$50K - $76K/yr

Overall Summary As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty ...

Service Consultant

Sandy, UT · On-site

$30K - $150K/yr

Overall Summary As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty ...

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Service Consultant information

See salary details

$10

$47

$97

How much do service consultant jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for service consultant in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What is the role of a service consultant?

A service consultant is responsible for providing expert advice and support to customers regarding products or services, often helping to troubleshoot issues and ensure customer satisfaction. They typically communicate with clients via phone, email, or in person and may use specialized tools or systems to track service requests. Strong communication skills and technical knowledge are essential for success in this role.

How much do service consultants earn?

Service consultants typically earn a median annual salary ranging from $40,000 to $60,000, depending on experience, industry, and location. Entry-level positions may start lower, while experienced consultants or those in specialized fields can earn higher wages, often supplemented with bonuses or commissions.

What are high paying consultant jobs?

High-paying consultant jobs include management consultants, IT consultants, and financial advisors, often requiring specialized skills, certifications, and experience. These roles typically offer higher salaries due to their impact on business strategy, technology implementation, or financial planning, and may involve working with large clients or in high-demand industries.

How does a Service Consultant typically collaborate with other departments to resolve customer issues?

Service Consultants frequently work closely with teams such as sales, technical support, and product management to ensure customer concerns are addressed efficiently. They act as liaisons, gathering information from customers and communicating specific requirements or problems to the relevant department. This collaborative approach helps in providing tailored solutions, improving customer satisfaction, and often leads to process improvements. Regular meetings and clear documentation are common practices to streamline these interactions and maintain consistent service standards.

What are Service Consultants?

Service Consultants are professionals who advise clients or customers on the best ways to use a company's services or products to meet their needs. They act as a bridge between the customer and the business, ensuring that clients receive the appropriate support, troubleshooting, and guidance. Service Consultants often help with problem resolution, provide product or service recommendations, and may also assist with account management. Their goal is to enhance customer satisfaction and loyalty by delivering exceptional service and tailored solutions.

What are the key skills and qualifications needed to thrive as a Service Consultant, and why are they important?

To thrive as a Service Consultant, you need strong problem-solving, customer service, and industry-specific knowledge, often supported by a relevant degree or experience in the field. Familiarity with CRM systems, service management tools, and product knowledge certifications is typically required. Excellent communication, active listening, and relationship-building skills help you stand out in this role. These abilities are crucial for effectively addressing client needs, ensuring satisfaction, and building long-term customer loyalty.

Is consulting a high paying job?

Service consultants can earn competitive salaries that vary based on experience, industry, and location. Entry-level positions may have moderate pay, while experienced consultants with specialized skills or certifications can earn higher wages, often supplemented by bonuses or commissions.
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$35K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Williams Ford of Binghamton is seeking a motivated and customer-focused Service Consultant to join our team in Vestal, NY. In this role, you will be the primary point of contact between our valued customers and the service department, ensuring a seamless and positive experience. You will use your strong communication skills and automotive knowledge to accurately assess customer needs, provide detailed service information, and coordinate repairs efficiently.
Service Consultant Compensation and Benefits:
  • Competitive compensation: $35,000-$68,000
  • Health, Medical and Dental insurance
  • 401K Plan and 401K Matching
  • Life Insurance
  • Vision Insurance
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Long term job security
  • Flexible Work Schedule
  • Training Opportunities

Service Consultant Responsibilities:
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Service Consultant Requirements:
  • Previous experience at a Ford dealership is a plus
  • Ability to identify the problem quickly
  • Knowledge of automobiles
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs
  • Ability to learn new technology and repair and service procedures and specifications
  • Minimum of 1 year in service department
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Basic computer skills
  • Positive, friendly attitude
  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.