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Service Consultant Jobs in Michigan (NOW HIRING)

Caliber Collision

Customer Service Consultant

Ferndale, MI · On-site

$18.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Ferndale JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

MarketSource

Field Service Consultant

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers Motivate and lead dealer service personnel to higher levels of service ...

MarketSource

Field Service Consultant

Detroit, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Essential Job Functions: · Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers · Motivate and lead dealer service ...

Unique Ground and Supply

Parts And Service Consultant

Ray, MI · On-site

$15 - $22/hr

  • Medical

  • Dental

  • Vision

We are currently looking for a Parts and Service Consultant to join our dynamic team. If you're passionate about outdoor equipment, enjoy working with customers, and have a strong understanding of ...

Unique Ground and Supply

Parts And Service Consultant

MI · On-site

$15 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We are currently looking for a Parts and Service Consultant to join our dynamic team. If you're passionate about outdoor equipment, enjoy working with customers, and have a strong understanding of ...

Unique Ground and Supply

Parts And Service Consultant

MI · On-site

$15 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We are currently looking for a Parts and Service Consultant to join our dynamic team. If you're passionate about outdoor equipment, enjoy working with customers, and have a strong understanding of ...

MarketSource

Field Service Consultant

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter ...

Unique Ground and Supply

Parts And Service Consultant

Dimondale, MI · On-site

$15 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... service, quality products, and a commitment to our customers and community. As we continue to grow, we're looking for a motivated and customer-focused Parts Consultant to join our team. Job Overview ...

New

Unique Ground and Supply

Parts And Service Consultant

Dimondale, MI · On-site

$15 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... service, quality products, and a commitment to our customers and community. As we continue to grow, we're looking for a motivated and customer-focused Parts Consultant to join our team. Job Overview ...

New

Deloitte

Cyber ServiceNow - Consultant

Detroit, MI · Remote

Consultant, ServiceNow Our Deloitte Cyber team understands the unique challenges and opportunities ... Through solutions and managed services that simplify complexity, we help clients operate with ...

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Service Consultant information

See Michigan salary details

$9

$41

$84

How much do service consultant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service consultant in Michigan is $41.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $57.84 per hour, depending on experience, location, and employer.

How much do service consultants earn?

Service consultants typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, industry, and location. Entry-level positions may start lower, while experienced consultants with specialized skills can earn higher wages and bonuses. Compensation often includes benefits such as health insurance and paid time off.

How does a service consultant typically collaborate with other departments to resolve customer issues?

Service Consultants frequently work closely with teams such as sales, technical support, and product management to ensure customer concerns are addressed efficiently. They act as liaisons, gathering information from customers and communicating specific requirements or problems to the relevant department. This collaborative approach helps in providing tailored solutions, improving customer satisfaction, and often leads to process improvements. Regular meetings and clear documentation are common practices to streamline these interactions and maintain consistent service standards.

What is a service consultant?

Service Consultants are professionals who advise clients or customers on the best ways to use a company's services or products to meet their needs. They act as a bridge between the customer and the business, ensuring that clients receive the appropriate support, troubleshooting, and guidance. Service Consultants often help with problem resolution, provide product or service recommendations, and may also assist with account management. Their goal is to enhance customer satisfaction and loyalty by delivering exceptional service and tailored solutions.

What are the key skills and qualifications needed to thrive as a service consultant, and why are they important?

To thrive as a Service Consultant, you need strong problem-solving, customer service, and industry-specific knowledge, often supported by a relevant degree or experience in the field. Familiarity with CRM systems, service management tools, and product knowledge certifications is typically required. Excellent communication, active listening, and relationship-building skills help you stand out in this role. These abilities are crucial for effectively addressing client needs, ensuring satisfaction, and building long-term customer loyalty.

What are the most commonly searched types of Service Consultant jobs in Michigan?

The most popular types of Service Consultant jobs in Michigan are:

What are popular job titles related to Service Consultant jobs in Michigan?

For Service Consultant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Service Consultant jobs in Michigan look for?

The top searched job categories for Service Consultant jobs in Michigan are:

What are popular job titles related to Service Consultant jobs in MI?

For Service Consultant jobs in MI, the most frequently searched job titles are:

Service Consultant jobs near you
Infographic showing various Service Consultant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $85,835 per year, or $41.3 per hour.

Customer Service Consultant

Caliber Collision

Ferndale, MI • On-site

$18.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Caliber Collision rating

6.4

Company rating: 6.4 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

225th of 366 rated vehicle maintenance

Job description

Service Center

Ferndale

JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Can begin accruing day 1
  • Career growth opportunities - we promote from within!
  • A career for life: You'll gain hands-on experience within a production shop.

REQUIREMENTS:

  • 2+ years of customer facing experience; sales experience a plus
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

  • Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
  • Passion for learning the collision industry
  • Be able to understand instructions - written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Must be able to provide personable, friendly "World Class" customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

What Caliber Collision employees say

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