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Field Service Consultant Jobs (NOW HIRING)

MSX International

Field Service Consultant

Wichita, KS · On-site

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Houston, TX · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Tulsa, OK · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Houston, TX · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Tulsa, OK · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Wichita, KS · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Denver, CO · On-site

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Tulsa, OK · On-site

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Wichita, KS · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Wichita, KS · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Denver, CO · Hybrid

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

MSX International

Field Service Consultant

Houston, TX · On-site

Providing dealership consultations on repair order documentation, repair service agreements, and ... Field-related management experience is preferred. * Must have dealership experience. * Ideal ...

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Field Service Consultant information

See salary details

$25.5K

$71K

$144K

How much do field service consultant jobs pay per year?

As of Jun 9, 2026, the average yearly pay for field service consultant in the United States is $71,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Field Service Consultant vs Field Service Technician?

AspectField Service ConsultantField Service Technician
CredentialsRelevant certifications, industry-specific trainingTechnical certifications, hands-on training
Work EnvironmentCustomer sites, offices, remote supportOn-site at client locations, repair shops
Employer & Industry UsageService providers, manufacturing, telecomEquipment manufacturers, service companies
Common Search & ComparisonCustomer support, service planningEquipment repair, installation

While both roles involve working in the field, a Field Service Consultant primarily focuses on advising clients, planning service strategies, and providing technical support. In contrast, a Field Service Technician performs hands-on repairs, installations, and maintenance of equipment. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

What are the key skills and qualifications needed to thrive as a Field Service Consultant, and why are they important?

To thrive as a Field Service Consultant, you need strong technical troubleshooting abilities, knowledge of the relevant industry or equipment, and a background in engineering or a related field. Familiarity with diagnostic tools, CRM systems, and certifications in areas like electronics or IT service management are often required. Excellent communication, problem-solving, and customer service skills help build client trust and resolve issues efficiently. These skills ensure timely, effective support and foster strong client relationships, which are critical for business success.

What are some common challenges faced by Field Service Consultants when working with clients on-site?

Field Service Consultants often encounter challenges such as adapting quickly to different work environments, troubleshooting unexpected technical issues, and managing client expectations while on-site. Effective communication is key, as consultants must clearly explain solutions and provide training to end-users who may have varying levels of technical expertise. Additionally, balancing multiple client appointments and travel schedules requires strong organizational skills and flexibility.

What are Field Service Consultants?

Field Service Consultants are professionals who provide on-site support, advice, and solutions to clients regarding the maintenance, repair, or optimization of products and services. They work across various industries, including technology, manufacturing, and utilities, to ensure that clients’ equipment or systems function efficiently. These consultants often assess operational issues, recommend improvements, and train staff to enhance productivity. Their role requires technical expertise, strong communication skills, and the ability to solve problems in real-world settings.
More about Field Service Consultant jobs
Who are the top companies hiring for Field Service Consultant jobs? The top employers for Field Service Consultant jobs are:
What states have the most Field Service Consultant jobs? States with the most job openings for Field Service Consultant jobs include:
What job categories do people searching Field Service Consultant jobs look for? The top searched job categories for Field Service Consultant jobs are:
What are popular job titles related to Field Service Consultant jobs? For Field Service Consultant jobs, the most frequently searched job titles are:
Field Service Consultant jobs near you
Infographic showing various Field Service Consultant job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $71,015 per year, or $34.1 per hour.
Field Service Consultant

Field Service Consultant

MSX International

Wichita, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Are you looking for a new opportunity?
If you have automotive technician experience in your background, then we may be looking for you.
What We Are Looking For:
  • Do you currently or have you in the past been an ASE certified technician?
  • Do you like solving complex issues as it relates to solving vehicle issues?
  • Are you known as the "person who can fix anything automotive related"?
  • Are you looking for a better work life balance with no weekend work?

If you answered yes to the questions listed above, MSXi might have the right opportunity for you! We are expanding one of our client's programs and are looking to build a team of automotive repair experts who can troubleshoot tough issues and help complete repairs the first time. Your day to day will include local travel to designated dealerships and assisting their technicians with solving tough vehicle cases. If you are good at providing knowledge and support, are proficient in documenting technical issues, completing research and following up to help solve challenging cases then this position might be a great fit for you.
The Automotive Technical Advisor key tasks are:
  • Assessing and solving technical escalations.
  • Providing online and in-dealership technical assistance.
  • Leading discussions and acting as a subject matter expert.
  • Managing recall requirements and ensuring Required Service Updates (RSU) are completed and following up to ensure a reduction in buybacks.
  • Interacting with the team as the quality feedback liaison.
  • Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections.
  • Ensuring the improvement of the customer experience and increasing "fixed first visit" cases.
  • Analyzing and making suggestions related to repair shop process improvements and offering proactive business planning with a focus on the customer experience.

What We Have to Offer:
  • Full-time position with benefits effective the first of the month following 30 days of employment.
    • Benefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account, Disability Insurance plans, and employee discounts.
  • Hybrid work environment: 3 days field work with local travel and 2 days work from home per week on average with little to no weekend work.
  • Monthly paid car allowance.
  • Paid standard US holidays and paid vacation time.

Qualifications
  • A minimum of 2 to 4 years automotive experience required; current ASE certification is preferred but previously certified individuals will be considered.
  • Field-related management experience is preferred.
  • Must have dealership experience.
  • Ideal experience required: Assistant Manager, Shop Foreman.
  • Highly motivated, adaptive, and autonomous with the ability to deliver results.
  • Ability to travel locally to dealerships within a designated area.
  • Ability to analyze and document vehicle case updates using Microsoft Excel.
  • Ability to communicate technical information to all levels.
  • Ability to analyze data and create custom reports using provided templates.
  • Ability to effectively use MS Word, Excel, and PowerPoint.
  • Ability to work independently and manage a progressive workload in a fast-paced environment.

Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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