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Field Service Consultant Jobs (NOW HIRING)

MarketSource

Field Service Consultant

Harrisburg, PA · On-site

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers • Motivate and lead dealer service ...

MarketSource

Field Service Consultant

Detroit, MI · On-site

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers • Motivate and lead dealer service ...

MarketSource

Field Service Consultant

Fort Wayne, IN · On-site

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers • Motivate and lead dealer service ...

MarketSource

Field Service Consultant

Chicago, IL

Essential Job Functions: · Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers · Motivate and lead dealer service ...

New

MarketSource

Field Service Consultant

Chicago, IL · On-site

$83K - $87K/yr

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers • Motivate and lead dealer service ...

MarketSource

Field Service Consultant

Saint Louis, MO · On-site

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers • Motivate and lead dealer service ...

MarketSource

Field Service Consultant

Louisville, KY · On-site

... services, and experiences to life where they matter most. Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a ...

MarketSource

Field Service Consultant

Boston, MA · On-site

$90K - $91K/yr

... services, and experiences to life where they matter most. Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a ...

MarketSource

Field Service Consultant

Pittsburgh, PA · On-site

... services, and experiences to life where they matter most. Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a ...

Accenture

Oracle Field Service Consultant

Chicago, IL · On-site

$70K - $196K/yr

You combine hands-on Oracle Field Service experience with strong consulting, communication, and scrum delivery skills. You are comfortable partnering across business, technology, client, product ...

Stem Xpert

Oracle Field Service Consultant

Raleigh, NC · On-site

... Consulting and Planning, Network design, Implementation &Administration Required: Oracle EBS implementation services Need to have some combination of experience in Oracle: Field Service, Mobile Field ...

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Field Service Consultant information

See salary details

$25.5K

$71K

$144K

How much do field service consultant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for field service consultant in the United States is $71,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a field service consultant?

Field Service Consultants are professionals who provide on-site support, advice, and solutions to clients regarding the maintenance, repair, or optimization of products and services. They work across various industries, including technology, manufacturing, and utilities, to ensure that clients’ equipment or systems function efficiently. These consultants often assess operational issues, recommend improvements, and train staff to enhance productivity. Their role requires technical expertise, strong communication skills, and the ability to solve problems in real-world settings.

What are the key skills and qualifications needed to thrive as a field service consultant, and why are they important?

To thrive as a Field Service Consultant, you need strong technical troubleshooting abilities, knowledge of the relevant industry or equipment, and a background in engineering or a related field. Familiarity with diagnostic tools, CRM systems, and certifications in areas like electronics or IT service management are often required. Excellent communication, problem-solving, and customer service skills help build client trust and resolve issues efficiently. These skills ensure timely, effective support and foster strong client relationships, which are critical for business success.

What are some common challenges faced by field service consultants when working with clients on-site?

Field Service Consultants often encounter challenges such as adapting quickly to different work environments, troubleshooting unexpected technical issues, and managing client expectations while on-site. Effective communication is key, as consultants must clearly explain solutions and provide training to end-users who may have varying levels of technical expertise. Additionally, balancing multiple client appointments and travel schedules requires strong organizational skills and flexibility.

What is the difference between Field Service Consultant vs Field Service Technician?

AspectField Service ConsultantField Service Technician
CredentialsRelevant certifications, industry-specific trainingTechnical certifications, hands-on training
Work EnvironmentCustomer sites, offices, remote supportOn-site at client locations, repair shops
Employer & Industry UsageService providers, manufacturing, telecomEquipment manufacturers, service companies
Common Search & ComparisonCustomer support, service planningEquipment repair, installation

While both roles involve working in the field, a Field Service Consultant primarily focuses on advising clients, planning service strategies, and providing technical support. In contrast, a Field Service Technician performs hands-on repairs, installations, and maintenance of equipment. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

More about Field Service Consultant jobs

Who are the top companies hiring for Field Service Consultant jobs?

The top employers for Field Service Consultant jobs are:

What states have the most Field Service Consultant jobs?

States with the most job openings for Field Service Consultant jobs include:

What job categories do people searching Field Service Consultant jobs look for?

The top searched job categories for Field Service Consultant jobs are:

What are popular job titles related to Field Service Consultant jobs?

For Field Service Consultant jobs, the most frequently searched job titles are:

Field Service Consultant jobs near you
Infographic showing various Field Service Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $71,015 per year, or $34.1 per hour.

Field Service Consultant

MarketSource

Harrisburg, PA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers

Job description

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.


Summary

The Automotive Technical Advisor will act as a direct liaison between the dealerships and the OEM within their assigned program. The Automotive Technical Advisor will have a special focus on buyback reductions including repeat repairs/visits, repair time, and Fixed First Visit.

Essential Job Functions:

· Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers

· Motivate and lead dealer service personnel to higher levels of service and parts performance consistent with corporate and industry direction

· Initiate resolutions on current unresolved issues in support of dealer’s efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty

· Analyze and make suggestions relating to repair shop process improvements and offering a proactive business planning with a focus on the customer

· Manage STAR escalations- high buyback risk vehicles as identified in SalesForce

· Provide in-dealership technical assistance

· Provide dealership consultation on the following: repair order documentation, repair service agreements and facilities inspections

· Troubleshoot and solve final repair attempt situations

· Identify repair shop process improvements and proactive business planning with a focus on the customer

· Represent the OEM as a subject matter expert (litigation/buybacks); CAIR updates needed for each involvement with additional systems as directed by the OEM

· Provide support for C.A.G./engineering- providing on ground request support

· Oversee Recall and Required Service Updates (RSU) follow-up and reduction

· Establish yourself as a quality feedback liaison

· Highly motivated, adaptive, and autonomous with the ability to deliver results

· Entrepreneurial individual with a history of leadership and achievement

· Excel in building positive working relationships, cost assessment and conflict resolution

· Understanding of automotive dealership fixed operations

· Ability to travel to dealerships within a designated area

· Ability to communicate technical information to all levels within both the client and the dealerships

· Ability to analyze data and create custom reports

· Ability to effectively use MS Word, Excel, and other customized software

· Ability to work independently, multi-task, and manage a progressive workload in a fast-paced environment

· Ability to identify and react swiftly to issues that may arise

· Excellent written, oral and presentation skills

· Ability to tackle complex issues and develop innovative and practical solutions

· Proficient with Microsoft Office; Work, PowerPoint, and Excel


Job Requirements:

· Bachelor’s Degree or equivalent work experience in lieu of degree

· Master Technician Certification or equivalent experience in lieu of certification

· 2+ years of automotive experience

· Dealership fixed operations experience preferred

· Valid Driver’s License to complete daily dealership visits

· Occasional travel required


MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others."
 
Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

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About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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