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Ito Service Delivery Consultant Jobs (NOW HIRING)

Deloitte

ServiceNow Delivery Consultant

Gilbert, AZ · On-site

Share this job: Share: Share ServiceNow Delivery Consultant with Facebook Share ServiceNow Delivery Consultant with LinkedIn Share ServiceNow Delivery Consultant with Twitter Caution against ...

Deloitte

ServiceNow Delivery Consultant

Lake Mary, FL · Hybrid

Through powerful solutions and managed services that simplify complexity, we enable our clients to ... Work You'll Do As a Delivery Consultant, Risk, Compliance, and Governance Solutions on the GPS ...

Airtable

Delivery Consultant

New York, NY · On-site +1

Professional Services is where that redesign happens. The Delivery Consultant turns a solution vision into systems that achieve outcomes. You build the systems: interfaces, automations, data models ...

Deloitte

ServiceNow Delivery Consultant

Gilbert, AZ · Hybrid

Through powerful solutions and managed services that simplify complexity, we enable our clients to ... Work You'll Do As a Delivery Consultant, Risk, Compliance, and Governance Solutions on the GPS ...

McBee Associates

Solution Delivery Consultant

The Solution Delivery Consultant serves as a trusted advisor and solution expert for Netsmart ... services in the behavioral health, human services, and post-acute markets. We collaborate with ...

New

Deloitte

ServiceNow Delivery Consultant

Gilbert, AZ · On-site

Through powerful solutions and managed services that simplify complexity, we enable our clients to ... Work You'll Do As a Delivery Consultant, Risk, Compliance, and Governance Solutions on the GPS ...

Sayari

Delivery Consultant

Position Description The Services team at Sayari has mastered the use of public data in complex ... As a Delivery Consultant at Sayari, you will lead the global post-sale implementation and program ...

Airtable

Delivery Consultant

New York, NY · On-site +1

Professional Services is where that redesign happens. The Delivery Consultant turns a solution vision into systems that achieve outcomes. You build the systems: interfaces, automations, data models ...

Sayari

Delivery Consultant

$100K - $120K/yr

Position Description The Services team at Sayari has mastered the use of public data in complex ... As a Delivery Consultant at Sayari, you will lead the global post-sale implementation and program ...

Bank of America

Key responsibilities include serving as a point of contact for application teams and working with Technology stakeholders, Service Providers, and the business to deliver the Infrastructure Portfolio.

New

Amazon

Delivery Consultant - Data

Arlington, VA

Aug 24, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely ...

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Ito Service Delivery Consultant information

See salary details

$43.5K

$91.2K

$271.5K

How much do ito service delivery consultant jobs pay per year?

As of Aug 21, 2026, the average yearly pay for ito service delivery consultant in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What is an ITO Service Delivery Consultant?

Ito Service Delivery Consultants are professionals who manage and oversee the delivery of IT outsourcing (ITO) services for their clients. They act as a bridge between the client and service provider, ensuring that IT services are delivered efficiently, meet agreed-upon standards, and align with business objectives. Their responsibilities often include monitoring service levels, resolving issues, facilitating communication, and implementing process improvements. By doing so, they help organizations maximize the value from their outsourced IT operations.

How does an ITO Service Delivery Consultant typically collaborate with clients and internal teams to ensure successful project outcomes?

An ITO Service Delivery Consultant works closely with both clients and internal IT teams to ensure that services are delivered according to agreed-upon standards and timelines. This often involves regular meetings with clients to understand their needs, discussing progress updates, and addressing any issues that arise. Internally, the consultant coordinates with technical support, project managers, and other stakeholders to align resources and resolve challenges efficiently. Effective communication, problem-solving, and a proactive approach are key to ensuring high client satisfaction and smooth project delivery.

What are the key skills and qualifications needed to thrive as an ITO Service Delivery Consultant, and why are they important?

To thrive as an ITO Service Delivery Consultant, you need a solid understanding of IT service management (ITSM), project coordination, and experience with frameworks like ITIL, often supported by a relevant degree or certification. Familiarity with service management tools such as ServiceNow, BMC Remedy, and reporting systems is typically required. Strong communication, problem-solving, and stakeholder management abilities help build trust and ensure smooth client interactions. These skills are essential for delivering reliable IT services, meeting client expectations, and driving continuous improvement in service delivery.

What is the difference between Ito Service Delivery Consultant vs Network Operations Specialist?

AspectIto Service Delivery ConsultantNetwork Operations Specialist
CredentialsRelevant certifications (e.g., ITIL, Cisco)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentClient-facing, project-based, consulting firmsNetwork monitoring, troubleshooting, and maintenance in data centers or enterprise networks
Employer & IndustryIT service providers, telecom companiesTelecom, IT service providers, enterprise networks
Search & Comparison IntentUnderstanding consulting roles in IT service deliveryTechnical network operations and troubleshooting

The Ito Service Delivery Consultant focuses on managing IT service delivery projects and client relationships, often working in consulting environments. In contrast, a Network Operations Specialist primarily handles network monitoring, troubleshooting, and maintenance within organizations. While both roles require technical certifications and involve IT infrastructure, their core responsibilities and work settings differ significantly.

More about Ito Service Delivery Consultant jobs

What job categories do people searching Ito Service Delivery Consultant jobs look for?

The top searched job categories for Ito Service Delivery Consultant jobs are:

Ito Service Delivery Consultant jobs near you
Infographic showing various Ito Service Delivery Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.

Service Delivery Consultant, Network & Security

Aqueduct Technologies Inc.

Canton, MA • Hybrid

Full-time

Re-posted 16 days ago

Job description

Aqueduct Technologies is seeking a Service Delivery Consultant to join our Professional Services team. The Service Delivery Consultant is a hands-on, customer-facing technical engineering role within Aqueduct's Professional Services team. In this role, you'll own the successful implementation of scoped customer projects, contribute to solution design, and deliver high-quality technical outcomes across a range of technologies.

Core Responsibilities:
  • Technical Delivery: Own the implementation of scoped project and service work, delivering secure, reliable, and well-documented solutions aligned to approved designs and statements of work.
  • Project Ownership: Independently lead smaller projects while collaborating with Project Managers and peers to manage dependencies and milestones as part of a project team.
  • Solution Contribution: Produce first-pass designs and implementation approaches for smaller engagements; execute larger designs created by Senior Consultants or Architects with minimal guidance.
  • Troubleshooting & Escalation: Troubleshoot technologies within your scope, handle initial escalation from Junior Consultants, and escalate appropriately and timely per established SOPs.
  • Documentation & Quality: Create and maintain delivery artifacts including Design and Implementation plans, diagrams, validation evidence, as-builts, and handoff documentation.
  • Customer Interaction: Communicate clearly and professionally with customers throughout delivery, setting expectations and addressing questions within scope.
  • Mentorship & Team Support: Provide day-to-day guidance to Junior Consultants and collaborate with peers to share knowledge and seek guidance.
  • Continuous Improvement: Follow delivery standards and established methodologies and SOPs while contributing feedback, lessons learned, and ideas to improve how we deliver services.
Required Skills & Qualifications:
  • Experience: 2-4 years of hands-on experience in IT delivery roles such as consulting, professional services, manages services, internal IT teams, or systems administration. Consulting experience is preferred but not required for candidates with the right technical depth and mindset.
  • Technical Foundation: Working knowledge of core infrastructure, networking, security, cloud, or data platforms within your practice area.
  • Execution Discipline: Ability to follow SOPs, manage maintenance windows, coordinate tasks, and deliver consistent, high-quality outcomes.
  • Documentation & Communication: Strong written and verbal communication skills, with the ability to produce clear technical documentation and work effectively with customers, PMs, and peers.
  • Troubleshooting Mindset: Structured approach to problem-solving and the judgment to escalate when appropriate.
  • Growth Orientation: Curiosity, adaptability, and a strong interest in continuous learning and professional development.
  • Certifications: Relevant associate-level certifications are preferred, but an aptitude for learning technology and a commitment to ongoing professional development are essential.
Preferred Certifications:
  • Cisco CCNA
  • Net+/Sec+/CWNA
  • Fortinet FCA
You'll work across technologies including:
  • Enterprise LAN/WAN (Cisco Catalyst, Nexus, Meraki, Juniper Mist, FortiSwitch, Nile)
  • SD-WAN and hybrid cloud connectivity (Meraki, FortiGate, Cisco, Palo Alto, Azure, AWS)
  • Firewalls and security platforms (Cisco ASA/FTD, Palo Alto, Fortinet, Juniper, Umbrella, ZScaler)
  • Identity and access control systems (Cisco ISE, Aruba ClearPass, Microsoft NPS)
  • Wireless (Ekahau survey/design, Meraki, Cisco, FortiAP, Juniper Mist, Nile)
  • Zero Trust architectures and segmentation (ZTNA, SASE, SSE)
  • MFA platforms (Okta, Duo, Azure)
  • Infrastructure automation (Catalyst Center, Ansible, Jinja2, Python, Terraform)
What success looks like:
  • You independently deliver small-to-medium network and security projects and collaborate with your peers for guidance and assistance when needed
  • You execute validated designs accurately and efficiently, adapting templates and configurations to fit real-world environments.
  • You contribute first-pass designs and implementation approaches for smaller engagements and collaborate with peers as needed as part of larger project teams.
  • You troubleshoot issues within your scope and act as a first escalation point for Junior Consultants, executing and escalating appropriately per Aqueduct methodologies.
  • You produce clear documentation including Design and Implementation plans, diagrams, validation evidence, and as-built documentation.
  • You communicate effectively with customers, Project Managers, and peers to ensure smooth delivery and alignment.
  • You love technology, have a growth mindset and an aptitude to continuous improvement
Aqueduct Technologies is committed to developing a diverse and talented team. We celebrate and support diversity and are committed to making an inclusive environment for all employees and applicants including women, minorities, individuals with disabilities, members of the LGBTQIA community, veterans, and any other legally protected group. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant on the basis of any status protected by federal, state, or local laws.
 
Aqueduct Technologies is one of the largest IT solutions providers in the US, recognized for our relentless pursuit of customer satisfaction, our corporate culture, technology leadership, and our commitment to the local community. We pride ourselves on our world-class engineering, the investments we make in our employees and our systems, and on our loyal base of customers and manufacturers. Recognized as one of the fastest-growing, private companies in Massachusetts-and awarded the Best Place to Work in Boston for six, consecutive years-there is no better time to join Aqueduct than now!
 
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate recruiters on Linkedin and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Careers site.
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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