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Field Service Representative Jobs (NOW HIRING)

Aquaamerica

Field Service Representative

Massillon, OH · On-site

$22.30 - $37.15/hr

The Field Service Representative will support the operation of the Customer Service Department. The Field Service Representative routinely meets the customer and is the Company's direct contact with ...

Eaton

Field Service Representative

La Puente, CA · On-site

$79K - $116K/yr

Field Service Representative roles offer company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $79000 - $116000 a year. Please note the salary information ...

Implus

Field Service Representative

Gilbert, AZ · On-site +1

$60 - $75/hr

The Balega Field Service Representative is a motivated self-starter who will lead and execute seasonal go-to-market and service strategies in specified distribution channels within their assigned ...

Implus

Field Service Representative

Gilbert, AZ · On-site

The Balega Field Service Representative is a motivated self-starter who will lead and execute seasonal go-to-market and service strategies in specified distribution channels within their assigned ...

Eaton

Field Service Representative

Minden, LA · On-site

$69K - $101K/yr

Field Service Representative roles offer company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $69000 - $101000 a year. Please note the salary information ...

Eaton

Field Service Representative

Fenton, MO · On-site

$69K - $101K/yr

Field Service Representative roles offer company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $69000 - $101000 a year. Please note the salary information ...

Oil States International

Field Service Rep

Houma, LA · On-site

The Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer ...

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Field Service Representative information

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$13

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$41

How much do field service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for field service representative in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.
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Field Service Representative jobs near you
Infographic showing various Field Service Representative job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

Field Service Representative

Cooper Machinery Services

Odessa, TX • On-site

Full-time

Re-posted 14 days ago

Job description

Job Title: Field Service Representative
FLSA Status: Non-Exempt
Department: Services
Group: Regular Full Time
Location: Odessa, TX
Job Overview:
Field Service Representative will provide hands-on technical and operations support of reciprocating compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required. Subject Matter experts that run individual jobs and are the appointed Cooper liaison to the customer. Oversee and delegate work assignments. Responsible for writing up Field Service workbooks. To be a successful Field Service Representative, you should have excellent problem-solving and time management skills. Ultimately, a top-notch field service representative should have strong leadership, sales, service, and marketing skills.
Essential Duties and Responsibilities:
  • The responsibilities of the field service representative include undertaking customer support tasks, completing on-site installations, repairs, maintenance, and tests, and ensuring proper task management so that all work progresses according to the schedule.
  • Serve as a Technical Subject Matter Expert (SME) in all technical areas of Field Services customer support. Providing technical and mechanical services support to all internal and external customers in settings such as workshops, compressor stations, process plants, etc. The incumbent is also expected to be an expert in the following:
  • Providing on-site technical support and performing customer support tasks.
  • Delivering, installing, repairing, maintaining, and testing equipment.
  • Resolving operational issues in the field.
  • Identifying any issues and performing troubleshooting procedures.
  • Determining customer needs and offering recommendations.
  • Collaborating with colleagues and sharing information to ensure top-notch customer support.
  • Managing work progress and ensuring adherence to schedules.
  • Tracking and documenting work progress and writing service reports.
  • Adhering to all of the company's rules and regulations.
  • Developing and maintaining strong customer relationships.
  • Travel 200-300 days per year anywhere from 2-14 weeks at a time.
  • Work extended hours up to 10-14 hours per day including weekends/holidays, 6 - 7 days per week. A typical work week can be 60-84 hours.
  • Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40 -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.

Required Qualifications:
  • High school diploma or equivalent
  • Associates Degree with a technical concentration (Bachelor's Degree recommended) or equivalent work experience (minimum)
  • Formal training in a technical certificate program
  • Technical training in the oil and gas industry or associated industry
  • Completion of all Reciprocating Compression Systems product training

    • Minimum 10 to 15 years of experience in Reciprocating Compression
    • Meets all sublevel (FS Mechanic I, II, III, IV and Crew Chief) requirements
    • Must have the following attributes:

      • Safety focused, Service-oriented, Business focused, A self-starter
      • Dependable with ability to multiple-task successfully
      • Mature, with the ability to take and provide direction and thick on the fly based on the type of work and needs of the customer / business
      • Professional administrative and organizational skills,
      • Results oriented with a sense of urgency
      • Excellent verbal and written communication skills and above average interpersonal skills are required
      • Clear, concise, and accurate service reporting is required

  • Master the Core competencies

    • Advanced Special tooling
    • Advanced Engine & Compressor Theory, OEM and Non-OEM
    • Advanced Product Knowledge

      • Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar

    • Mastery of Advanced Shop Math Skills
    • Mastery of Computer skills - Word & Excel
    • Mastery of product documentation e.g., engineering standards, blueprints, drawings, schematics, Bill of Materials, Service bulletins...etc.
    • Advanced leadership skills
    • Mastery of Engine Balancing
    • Mastery Web Deflection/Alignment
    • Product Knowledge

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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