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Field Service Representative Jobs in Arizona (NOW HIRING)

HORIBA

Field Service Representative

Tempe, AZ · On-site

Field Service Representative Tempe, AZ Are you looking for an exciting career in the semiconductor industry? Semiconductors are the key evolving components in the industry today. HORIBA has kept its ...

EnerSys

Field Service Representative

Phoenix, AZ · On-site

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

VirTra

Field Service Representative

Chandler, AZ · On-site

The Field Service Representative Tier 1 position is responsible for the initial configuration, testing, and on-site installation of all VirTra firearm training simulator systems. Will provide ...

VirTra

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Field Service Representative - AZ

Chandler, AZ · On-site

$25 - $28/hr

The Field Service Representative Tier 1 position is responsible for the initial configuration, testing, and on-site installation of all VirTra firearm training simulator systems. Will provide ...

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How much do field service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for field service representative in Arizona is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.63 per hour, depending on experience, location, and employer.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they will serve. Relevant experience, such as in customer service or technical repair, is often preferred, and some roles may require certifications or training specific to the equipment or systems involved. Strong communication skills and the ability to work independently are also important for success in this role.
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Field Service Representative jobs near you
Infographic showing various Field Service Representative job openings in Arizona as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,549 per year, or $23.3 per hour.

Field Service Representative

Tempe, AZ • On-site

HORIBA
See more jobs at HORIBAexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Key responsibilities

  • Install and perform preventative maintenance on systems at customer sites.

  • Diagnose, replace, and troubleshoot system components, including electrical and mechanical subsystems.

  • Provide customer training, generate reports, and create or modify procedures.

Job description

Field Service Representative

Tempe, AZ

Are you looking for an exciting career in the semiconductor industry? Semiconductors are the key evolving components in the industry today. HORIBA has kept its sights keenly focused on this micro world and provides rewarding careers in Sales and Marketing, Research and Development, Production, and Operations.

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters. To learn more about our unique culture, visit our culture page.

Our North American Semiconductor group is searching for a Field Service Representative to join our Arizona Team. This position will work at our customer site in North Phoenix.

Key Responsibilities include:

  • Installation and Preventative Maintenance
  • System Component Diagnostics/Replacement
  • Electrical/Mechanical Troubleshooting
  • Upgrades Installation & Qualification
  • Software Troubleshooting
  • Customer Training
  • Report Generation
  • Procedure Creation/Modification

The HORIBA Field Service team typically supports service level activities from multiple product groups including (but limited to) Mass Flow Controllers/Meters, Liquid Controllers, IR End-point Monitors, Chemical Concentration Monitors, Wet Chemistry monitors, etc.

Skills and Knowledge:

  • Associate of Science (or equivalent) in Electronics, mechatronics, robotics, optics, or other complimentary technical fields.
  • 5+ Years of service/maintenance at a semiconductor (or similar) company.
  • 5 years’ experience in optical systems and robotics.
  • Experience trouble shooting electrical and mechanical subsystems.
  • Basic experience reading and interpreting electrical schematics and mechanical assembly drawings.
  • Basic network diagnostic capability (Windows based LAN)
  • Experience working in a cleanroom environment is required
  • Previous filed service experience or experience interfacing with external customers is required.
  • Mandarin language proficiency preferred to support communication with Mandarin-speaking customers or suppliers

While travel requirements vary widely for this position (based on customer demand), typically travel requirements for this position will be 40% domestically and <10% internationally (for training).

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

Please apply using link below.

If you are an individual with a disability and need accommodation during the application/hiring process, please call (800) 446-7422 ext. 7528 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

EEO/Affirmative Action/Veteran Status/Disabilities.

Company Description

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative ad entrepreneurial self-starters. To learn more about our unique culture, visit our culture page at https://www.horiba.com/en_en/company/about-horiba/culture/

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