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Territory Service Representative Jobs (NOW HIRING)

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

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Territory Service Representative information

See salary details

$29.5K

$47.5K

$71K

How much do territory service representative jobs pay per year?

As of Aug 24, 2026, the average yearly pay for territory service representative in the United States is $47,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a territory service representative?

Territory Service Representatives are professionals responsible for managing and servicing a company's accounts or clients within a specific geographic area or territory. Their primary duties include building relationships with customers, addressing service-related issues, and ensuring client satisfaction. They often act as the main point of contact between the company and its clients, providing support, resolving problems, and sometimes identifying opportunities for additional sales or services. This role requires strong communication skills and the ability to travel within the assigned territory.

How does a territory service representative typically collaborate with other departments to address customer needs?

Territory Service Representatives frequently work in close coordination with sales, logistics, and customer support teams to ensure customers receive timely and effective service. They often relay field insights to sales teams, help logistics schedule deliveries, and assist customer support in resolving onsite issues. This collaborative environment helps streamline communication and ensures that customer concerns are addressed efficiently, fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a territory service representative, and why are they important?

To thrive as a Territory Service Representative, you need strong customer service skills, organizational abilities, and a background in sales or field support, often supported by a high school diploma or equivalent. Familiarity with CRM software, route optimization tools, and mobile reporting systems is typically required. Excellent communication, problem-solving, and time management skills set standout performers apart in this role. These skills ensure efficient territory coverage, high customer satisfaction, and effective issue resolution, which are crucial for driving company growth and maintaining client relationships.

What is the difference between Territory Service Representative vs Customer Service Representative?

AspectTerritory Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; technical certifications often preferredHigh school diploma or equivalent
Work EnvironmentField-based, traveling within assigned territoryOffice or call center, handling customer inquiries
Industry UsageCommon in sales, utilities, and service industriesWidespread across retail, telecom, and service sectors
Primary FocusMaintaining client relationships and service delivery in a specific areaAssisting customers with questions, issues, and support

The main difference is that a Territory Service Representative typically works in the field within a designated area, focusing on service delivery and client relationships, while a Customer Service Representative generally works in an office setting, handling customer inquiries and support remotely or over the phone.

Who are the top companies hiring for Territory Service Representative jobs?

The top employers for Territory Service Representative jobs are:

What states have the most Territory Service Representative jobs?

States with the most job openings for Territory Service Representative jobs include:

Infographic showing various Territory Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,530 per year, or $22.9 per hour.

Territory Service Rep - Ogdensburg, NY

Ogdensburg, NY • On-site


NOVO BUILDING PRODUCTS
Construction Materials Wholesalers • 1 - 5K employees

5.4

Company rating: 5.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Paid breaks

Good training

Uninterrupted breaks


$21.75/hr

Full-time

PTO

Posted 16 days ago


Job description

Position Summary

The Territory Service Representative will provide full store service to National Home Center (NHC) account in an assigned territory of stores. They will be required to travel to various Lowes’ stores as needed due to vacancies, PTO (Paid Time Off), or surge in business needs. 

Essential Responsibilities

  • Travels to stores within assigned territory on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned territory.
  • Maintains accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes when appropriate. 
  • Maintains appearance of Company’s product in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and making sure point-of-purchase materials are up to date and in-place. 
  • Provides training to store personnel on the Company’s products and services.
  • Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
  • Facilitates store reset activity with the NHC Store Planning Team as required.
  • Participates in special events (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, Company Meetings, etc.).
  • Stocks replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).
  • Manages all expenses per corporate policies and procedures.
  • Performs other duties as assigned.

Basic Qualifications (Required)

  • High school diploma
  • Possess and maintain a current unrestricted (other than for vision correction) driver’s license and acceptable driving record along with adequate on-going auto insurance on personal vehicle. 
  • Proficient in Microsoft Office suite: Word, Excel, Outlook, and PowerPoint. 
  • Ability to successfully communicate verbally and in written form with employees and various levels of management. 
  • Solid organization and time management skills.
  • Ability to work independently, make accurate decisions, and analyze risk, while adhering to deadlines.
  • Ability to work a flexible work schedule.
  • Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Preferred Qualifications

  • Training in construction and/or inventory analysis helpful.
  • Prior field service work experience or big box retail experience.
  • Highly motivated, customer oriented and a self-starter
  • Highly organized, detail-oriented, and great follow-up and follow-through skills.
  • Experience and/or knowledge of building products or materials industry.

Travel Requirements

  • The ability for overnight or daily travel to service stores is required.
  • Significant travel is required (Travel expenses are covered per Corporate Travel Policy)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • 100%: Stand, handle or feel, squeeze or grasp.
  • 80%: Reaching with hands and arms, depth perception. 
  • 50%: Walk, repetitive motion, operate moving equipment. 
  • 10: Working bent at waist, stoop, kneel, crouch, bending or twisting. 
  • Lift, push or pull up to 50 lbs. without assistance. 
  • Lift, push or pull 75-100 lbs. with assistance.  


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