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Territory Service Representative Jobs (NOW HIRING)

ECMD

Territory Service Merchandiser

Stone Mountain, GA · On-site

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

ECMD

Territory Service Merchandiser

Charlotte, NC · On-site

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

Galls

Retail Service Representative

Seattle, WA · On-site

BRANCH SERVICE REPRESENTATIVE FULL TIME Galls is looking for a Retail Field Service Associate ... Service-related activities for all size customers within the territory will include but are not ...

ECMD

Territory Service Merchandiser

Reno, NV · On-site

$24/hr

The representative maintains inventory data and information via iPhone or handheld device, submits ... Manage and order inventory, stock building products in defined territory. Company vehicle provided.

Galls

Retail Service Representative

Nashville, TN · On-site

Service-related activities for all size customers within the territory will include but are not ... Works with manufacturers representatives from vendor community * May work with and provide ...

Galls

Retail Service Representative

Nashville, TN · On-site

Service-related activities for all size customers within the territory will include but are not ... Works with manufacturer's representatives from vendor community * May work with and provide ...

Galls

Retail Service Representative

Nashville, TN

Service-related activities for all size customers within the territory will include but are not ... Works with manufacturer's representatives from vendor community * May work with and provide ...

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Territory Service Representative information

See salary details

$29.5K

$47.5K

$71K

How much do territory service representative jobs pay per year?

As of Sep 14, 2026, the average yearly pay for territory service representative in the United States is $47,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a territory service representative?

Territory Service Representatives are professionals responsible for managing and servicing a company's accounts or clients within a specific geographic area or territory. Their primary duties include building relationships with customers, addressing service-related issues, and ensuring client satisfaction. They often act as the main point of contact between the company and its clients, providing support, resolving problems, and sometimes identifying opportunities for additional sales or services. This role requires strong communication skills and the ability to travel within the assigned territory.

How does a territory service representative typically collaborate with other departments to address customer needs?

Territory Service Representatives frequently work in close coordination with sales, logistics, and customer support teams to ensure customers receive timely and effective service. They often relay field insights to sales teams, help logistics schedule deliveries, and assist customer support in resolving onsite issues. This collaborative environment helps streamline communication and ensures that customer concerns are addressed efficiently, fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a territory service representative, and why are they important?

To thrive as a Territory Service Representative, you need strong customer service skills, organizational abilities, and a background in sales or field support, often supported by a high school diploma or equivalent. Familiarity with CRM software, route optimization tools, and mobile reporting systems is typically required. Excellent communication, problem-solving, and time management skills set standout performers apart in this role. These skills ensure efficient territory coverage, high customer satisfaction, and effective issue resolution, which are crucial for driving company growth and maintaining client relationships.

What is the difference between Territory Service Representative vs Customer Service Representative?

AspectTerritory Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; technical certifications often preferredHigh school diploma or equivalent
Work EnvironmentField-based, traveling within assigned territoryOffice or call center, handling customer inquiries
Industry UsageCommon in sales, utilities, and service industriesWidespread across retail, telecom, and service sectors
Primary FocusMaintaining client relationships and service delivery in a specific areaAssisting customers with questions, issues, and support

The main difference is that a Territory Service Representative typically works in the field within a designated area, focusing on service delivery and client relationships, while a Customer Service Representative generally works in an office setting, handling customer inquiries and support remotely or over the phone.

Who are the top companies hiring for Territory Service Representative jobs?

The top employers for Territory Service Representative jobs are:

What states have the most Territory Service Representative jobs?

States with the most job openings for Territory Service Representative jobs include:

What are popular job titles related to Territory Service Representative jobs?

For Territory Service Representative jobs, the most frequently searched job titles are:

Territory Service Representative jobs near you
Infographic showing various Territory Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,530 per year, or $22.9 per hour.

Territory Service Merchandiser

Stone Mountain, GA • On-site

ECMD
Construction Materials Wholesalers • 1 - 5K employees
Learn more about ECMDexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

ECMD rating

7.0

Company rating: 7.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

DEKALB COUNTY AREA / Employee Stock Ownership Plan / Company Vehicle

Who we are and what we value:

ECMD is 100% employee owned with a mission to improve the lives of our employees. Founded by innovative entrepreneurs who created the modern building materials global supply chain, their passion and integrity remain the fabric of our culture. ECMD's culture is rooted in small-town, rural, southern values…we keep it real, honest, and down to earth.

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world-class supply chain to builders, remodelers, finish carpenters, and consumers with the materials needed to complete simple projects to dream houses. By leveraging technology and the team's passion for its customers, ECMD has built a strategic integrated portfolio of 8 operating divisions: EastCoast Mouldings, Klumb Forest Products, Crown Heritage Stairs, ECMD Distribution, Arndt & Herman Building Products, Clifton Moulding Co., Madison Lumber Company, and Falls City Lumber Company.

Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building products to include mouldings, columns, boards/lumber, stairparts, etc.) in Lowe's retail stores.  The representative maintains inventory data and information via  iPhone or handheld device, submits order information via iPhone or handheld device, stocks mouldings, boards, columns, stairparts and other building products so as to ensure that proper merchandising of signage and display is in order to enhance sales.  This representative works to build and maintain a strong supplier-customer relationship in order to promote sales growth.  This position requires daily travel involving the use of a company provided vehicle, therefore a good driving history is a must.  A commitment to hard work and meeting the job's requirements in order to maintain customer satisfaction is an expectation for this position.

Essential Functions:

  • Removes and disposes of cull product from inventory and in accordance with Company Policy. Orders product for the replenishment of sold inventory in a group of Lowe's retail stores within a given geographical region. Merchandising and stocking in Lowe's retail stores. Manage and order inventory, stock building products in defined territory. Company vehicle provided.
  • Builds a strong supplier-customer relationship with members of the organization in the facilities which the Rep services.
  • Valid and appropriate driver's license and an acceptable driving record is a must. Visit all stores in the group of his/her responsibility per the schedule as determined by their District Manager.
  • The rep must pack out products within 36 hours of delivery per the requirements set by his/her District Manager. Repetitively lift and carry up to 75 pounds.
  • Proficient use of a fax machine, copier, smartphone and computer. Submit Market Shops, Price Shops and or Surveys as required by management.
  • Prospective candidates for this position must have a keen eye for merchandising and detail, be self-motivated, be willing to work a flexible schedule and thrive in an environment that requires working independently.

Benefits:

  • Company Vehicle
  • 10 paid holidays
  • MyTime (Paid Time Off)
  • Bereavement Leave 
  • Other benefits include access to medical, dental, vision, life and disability starting after 90 days
  • 401k
  • Employee Stock Ownership Plan (ESOP)

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What ECMD employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ECMD

Sourced by ZipRecruiter

Industry

Construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

North Wilkesboro, NC, US

Year founded

1982

Social media

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