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Field Service Representative Jobs in Arizona (NOW HIRING)

Beam for All

Field Service Manager

Yuma, AZ · On-site

Selecting, hiring, training and developing current and new technical representatives. * Develop and maintain Field Service Team KPIs to track service levels and improvements. * Ensures compliance ...

PSI Engineering

Field Service Technician

Phoenix, AZ · On-site

$70K - $75K/yr

S. customer base, we are looking for a Field Service Technician based in the United States to join ... As a key customer-facing representative of PSI Engineering, you will work closely with customers ...

Ecolab

Field Service Technician

Phoenix, AZ · On-site

Ecolab is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. You'll be part of a purpose-driven team that supports ...

Astrophysics Inc.

Field Service Technician

Yuma, AZ · On-site

$70K/yr

This is a Field Service Technician role supporting our customer site in Calexico, CA. Candidates should be willing to travel to the Calexico area regularly to perform on-site service and have the ...

Astrophysics Inc.

Field Service Technician

Yuma, AZ · On-site

This is a Field Service Technician role supporting our customer site in Calexico, CA. Candidates should be willing to travel to the Calexico area regularly to perform on-site service and have the ...

Astrophysics Inc.

Field Service Technician

Yuma, AZ · On-site

$70K/yr

This is a Field Service Technician role supporting our customer site in Calexico, CA. Candidates should be willing to travel to the Calexico area regularly to perform on-site service and have the ...

Metso Outotec

Field Service Technician

Mesa, AZ · On-site

The Field Service Technician position requires significant experience as a Field Service Technician with a background in mechanical and maintenance work as well as in depth knowledge of mining ...

Authority HVAC

Field Service Technician

Tempe, AZ · On-site

$28 - $35/hr

What sets us apart is our culture- a place where people are valued, hard work is recognized, and success is a result of teamwork Field Service Technician Responsibilities: * Responding to Customer ...

Metso Outotec

Field Service Technician

Mesa, AZ

The Field Service Technician position requires significant experience as a Field Service Technician with a background in mechanical and maintenance work as well as in depth knowledge of mining ...

Rain Bird

Senior Customer Service Representative

Tucson, AZ · On-site

$18.50 - $25.50/hr

Overview The Senior Customer Service Representative - Pump Service (Senior CSR) works as part of a ... Coordinate and drive dispatched field service to support timely completion, customer satisfaction ...

Integrated Technology corporation

Be Seen First

Field Service Technician

Tempe, AZ · On-site

$55K - $65K/yr

Field Service Technician Integrated Technology Corp. designs, manufactures, sells, installs and services capital equipment to the semiconductor industry throughout the world. All of its operations ...

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Field Service Representative information

See Arizona salary details

$12

$23

$38

How much do field service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for field service representative in Arizona is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.63 per hour, depending on experience, location, and employer.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they will serve. Relevant experience, such as in customer service or technical repair, is often preferred, and some roles may require certifications or training specific to the equipment or systems involved. Strong communication skills and the ability to work independently are also important for success in this role.
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Field Service Representative jobs near you
Infographic showing various Field Service Representative job openings in Arizona as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,549 per year, or $23.3 per hour.

Field Service Manager

Yuma, AZ • On-site

Beam for All
See more jobs at Beam for Allexternal

Other

Retirement

Posted 13 days ago

Key responsibilities

  • Manage and supervise the Field Service team that services and supports product lines.

  • Handle calls from customers, resolve field service challenges, create quotes for non-warranty work, and schedule service activities in the field.

  • Develop and maintain processes, procedures, and troubleshooting guides to train and develop field service personnel.

Job description

Beam Global , www.beamforall.com , is a clean technology innovator which develops and manufactures sustainable infrastructure products and technologies for electric vehicle (EV) charging, energy storage, energy security and outdoor media. The EV ARC™ is a solar-powered EV charging station that stores energy from sunshine for charging day or night and provides EV charging and emergency power during grid failures. It requires no trenching, no foundations, or no installation work of any kind, is deployed in minutes and can be moved to a new location with ease. Products are invented and manufactured in Yuma, AZ; San Diego, CA; Chicago, IL; and Belgrade and Kraljevo, Serbia and has an office in Abu Dhabi, UAE. The Company is listed on Nasdaq under the symbol BEEM.

We are looking for a hands‑on self‑starter with strong leadership traits based in Yuma, AZ. This is a full‑time on‑site position. The position provides direct supervision to employees in the Field Service department, handles calls from customers, resolves field service challenges, creates quotes for work not under warranty, and schedules service work to be done in the field.

Core Responsibilities
  • Manage Field Service team that service and supports product lines.
  • Selecting, hiring, training and developing current and new technical representatives.
  • Develop and maintain Field Service Team KPIs to track service levels and improvements.
  • Ensures compliance with safety protocols and company standards.
  • Implement systems to improve service levels and reduce overall field service costs.
  • Maintain accurate records of field service activities including parts usage and service logs.
  • Generate processes, procedures, and troubleshooting guides to train and develop field service personnel (both internal and external) on Beam Global products.
  • Plan, schedule, and track all customer service‑related issues using a systems‑based approach.
  • Recommend technologies to improve overall field service visibility and coordination.
  • Work with management and sales team to prioritize field service work.
  • Report schedule, service status, department performance, and critical issues to management.
  • Ability to learn and perform up to level 3 troubleshooting and resolve as many problems as possible remotely.
  • Adhere to schedule objectives, cost and quality.
  • Ensures that field service activities meet both customer and internal expectations.
  • Develop process to leverage all available resources including third party service contractors as required to meet customer service needs and reduce overall service costs.
  • Manage, mentor and develop Field Service team.
  • Travel required to customer sites.
  • Other duties as assigned.
Required Qualifications
  • Bachelor’s degree or equivalent experience required.
  • Hands‑on field experience with vast knowledge of computer systems, i.e. Internet, Microsoft Office Excel and NetSuite preferred.
  • Experienced with project budgeting.
  • Maintains positive attitude in periods of challenges and stress.
  • Reads and writes English effectively, speaks with clarity and listens actively.
  • Excellent communication and interpersonal skills.
  • Excellent planning and coordination skills.
  • Solid problem‑solving skills.
  • Understanding of all product documentation required to repair the product to specification.
  • Commits to work; adapts and remains flexible; maintains ethical behavior; manages oneself efficiently; is professional.
Desired Qualifications
  • Preferred minimum 3 years of experience in supervision.
  • Preferred minimum 3 years of experience in customer service or field service.
  • Familiarity with NetSuite Customer Service module.

We offer a competitive salary and comprehensive benefits package including an equity incentive plan and a 401(k) with Company match and immediate vesting. Relocation assistance is available for qualified candidates.

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