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Field Service Representative Jobs (NOW HIRING)

Galls

Field Service Representative

Richmond, VA · On-site

Field Service Representative- Part-time/As-needed *Must live in and be willing to travel within the Central/Southern Virginia area. We're growing our team and currently hiring for a field-based role ...

Eaton

Field Service Representative

Grapevine, TX

$69K - $101K/yr

Field Service Representative roles offer company car and guaranteed 40-hour paid week. This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current ...

Eaton

Field Service Representative

Little Rock, AR

$69K - $101K/yr

Field Service Representative roles offer company car and guaranteed 40-hour paid week. This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current ...

Eaton

Field Service Representative

North Little Rock, AR · On-site

$69K - $101K/yr

Field Service Representative roles offer company car and guaranteed 40-hour paid week. This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current ...

OIL STATES INTERNATIONAL

Field Service Rep

Houma, LA · On-site

The Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer ...

Eaton

Field Service Representative

Houston, TX · On-site

$69K - $101K/yr

Eaton Field Service Representatives perform installs, tests, maintains, troubleshoots, and repairs electrical switchgear systems at customer sites such as factories, data centers, power plants ...

Eaton

Field Service Representative

Lenexa, KS · On-site

$69K - $101K/yr

Eaton Field Service Representatives perform installs, tests, maintains, troubleshoots, and repairs electrical switchgear systems at customer sites such as factories, data centers, power plants ...

Galls

Field Service Representative

Richmond, VA

Field Service Representative- Part-time/As-needed *Must live in and be willing to travel within the Central/Southern Virginia area. Were growing our team and currently hiring for a field-based role ...

Galls

Field Service Representative

Richmond, VA · On-site

Field Service Representative- Part-time/As-needed *Must live in and be willing to travel within the Central/Southern Virginia area. We're growing our team and currently hiring for a field-based role ...

Eaton

Field Service Representative

San Diego, CA · On-site

$79K - $116K/yr

Field Service Representative roles offer company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $79000 - $116000 a year. Please note the salary information ...

Applied Business Concepts

Be Seen First

Field Service Representative

Kenner, LA · On-site

$32K - $38K/yr

We are seeking a Field Service Representative to join our team! Applied Business Concepts , a locally owned Office Technology provider is looking for Field Service Representative. You will be ...

Oil States Industries

Field Service Rep

Houma, LA · On-site

The Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer ...

Solventum

Field Service Representative

Columbus, OH · On-site

Field Service Representative I - Columbus, OH 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of ...

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Field Service Representative information

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How much do field service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for field service representative in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they will serve. Relevant experience, such as in customer service or technical repair, is often preferred, and some roles may require certifications or training specific to the equipment or systems involved. Strong communication skills and the ability to work independently are also important for success in this role.
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Field Service Representative jobs near you
Infographic showing various Field Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

Field Service Representative

Richmond, VA • On-site

Galls
Public Safety Statistics Centers and Offices • 1 - 5K employees
Learn more about Gallsexternal

Part-time

Posted 26 days ago

Galls rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Field Service Representative- Part-time/As-needed
*Must live in and be willing to travel within the Central/Southern Virginia area.
We're growing our team and currently hiring for a field-based role in Central & Southern Virginia.
This position does not have a fixed weekly schedule. While there are general reoccurring visits, availability and days may change with approximately one week's notice.
Preference is given to retired or active public safety professionals (law enforcement, fire, EMS, corrections, or military) who understand the unique demands of the job and can build credibility with agencies and frontline personnel.
We are seeking a trusted Independent Field Service Representative to serve public safety professionals by representing our line of uniforms, body armor, duty gear, and customized protective apparel. This role is centered on service and relationships�helping agencies and individuals find the right solutions to support their mission and keep them safe.
WHAT YOU'LL DO
Agency & Community Engagement
  • Serve as a knowledgeable resource to public safety professionals, ensuring they receive the best uniform and protective solutions for their needs.
  • Provide support through on-site visits, fit consultations, and professional product presentations.
  • Participate in department meetings, training sessions, and public safety events as a trusted representative.

Customer Service & Relationship Building
  • Build long-term partnerships with agencies by delivering reliable, honest, and responsive service.
  • Assist customers with product selection, certified sizing, and customization options.
  • Coordinate with company operations to ensure smooth ordering, delivery, and follow-up support.

Product & Industry Expertise
  • Complete all required product and certified sizing training prior to field assignments.
  • Stay informed on product advancements, compliance standards, and safety requirements affecting public safety apparel and protective gear.
  • Share insights and feedback from the field to help continuously improve offerings and service.

WHAT YOU BRING
  • Retired, active, or prior service in law enforcement, fire, EMS, corrections, or military strongly preferred.
  • Strong interpersonal and communication skills; ability to build trust quickly with frontline professionals and agency leaders.
  • A service-first mindset with a focus on relationships over transactions.
  • Organized, dependable, and able to manage territory activities independently.
  • Access to reliable transportation and willingness to travel as needed.
  • Willingness to complete mandatory product and certified sizing training.

EOE/Disability/Vets

What Galls employees say

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