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Service Consultant Associate Jobs in Michigan (NOW HIRING)

... Associates, and Learners they support. KEY DUTIES AND RESPONSIBILITES: • Use communication ... and courteous service and interactions with learners and respond to their concerns in a ...

... Associates, and Learners they support. KEY DUTIES AND RESPONSIBILITES: • Use communication ... and courteous service and interactions with learners and respond to their concerns in a ...

... Training Center Associates, and Learners they support. KEY DUTIES AND RESPONSIBILITES: Use ... Provide prompt, efficient and courteous service and interactions with learners and respond to their ...

... Associates, and Learners they support. KEY DUTIES AND RESPONSIBILITES: • Use communication ... and courteous service and interactions with learners and respond to their concerns in a ...

... Training Center Associates, and Learners they support. KEY DUTIES AND RESPONSIBILITES: Use ... Provide prompt, efficient and courteous service and interactions with learners and respond to their ...

... Training Center Associates, and Learners they support. KEY DUTIES AND RESPONSIBILITES: Use ... Provide prompt, efficient and courteous service and interactions with learners and respond to their ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... During this training period, the Associate Design Consultant will work closely with Design ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... During this training period, the Associate Design Consultant will work closely with Design ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... During this training period, the Associate Design Consultant will work closely with Design ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... During this training period, the Associate Design Consultant will work closely with Design ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... During this training period, the Associate Design Consultant will work closely with Design ...

Client currently seeking a Consultant Associate for our Detroit / Support facility. This individual ... and associated services. -Has wide latitude in determining creative solutions to strategic ...

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Service Consultant Associate information

What is the difference between Service Consultant Associate vs Customer Service Representative?

AspectService Consultant AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, client-facing interactions, technical supportCall centers, retail, office settings, direct customer interaction
Employer & Industry UsageFinancial services, telecommunications, technology companiesRetail, telecommunications, service industries
Common Search & ComparisonOften compared for roles involving technical knowledge and client consultationMore focused on general customer support and issue resolution

The Service Consultant Associate typically requires more specialized knowledge and may involve technical or consultative interactions with clients, often in professional or technical industries. Customer Service Representatives focus on handling customer inquiries and resolving issues in a broader range of industries. While both roles involve customer interaction, the Service Consultant Associate often requires additional training or certifications related to the industry or services provided.

What are the most commonly searched types of Service Consultant jobs in Michigan?

The most popular types of Service Consultant jobs in Michigan are:

What cities in Michigan are hiring for Service Consultant Associate jobs?

Cities in Michigan with the most Service Consultant Associate job openings:

Field Training Consultant

7-Eleven

Lansing, MI

Full-time

Posted 22 days ago


7-Eleven rating

4.3

Company rating: 4.3 out of 10

Based on 822 frontline employees who took The Breakroom Quiz

39th of 47 rated convenience stores


Job description

Field Training Consultant

Apply Now (https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/Lansing-MI/Field-Training-Consultant_R26_2020/apply) Save Job

Job ID R26_2020 Address undefined, Lansing, Michigan, 48933, United States Location Lansing, Michigan

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

The Field Training Consultant helps new and existing Field Operations and Store Support Center employees and Franchisees gain the knowledge and skills necessary to run profitable stores with high brand standards. Field Training Consultants are also responsible for continuously improving and maximizing their impact on the Training Centers, Training Center Associates, and Learners they support.

KEY DUTIES AND RESPONSIBILITES:

• Use communication, coaching and feedback skills to deliver training programs.

• Manage all aspects of the learning experience, including: application check scheduling, supply orders, facilitation, and evaluation of learners.

• Provide feedback (both written and verbal) throughout the training program.

• Communicate progress to field representatives within appropriate timeframes.

• Provide prompt, efficient and courteous service and interactions with learners and respond to their concerns in a professional manner.

• Motivate store teams and learners to increase sales and ensure efficiency to promote good customer service.

• Maintain the Training Center to defined standards and immediately address issues in the Training Center or training store with ops team.

• Collaborate with and influence the Training Center Store Manager/FC or AL/MM or ML to motivate store staff to execute all processes to standards.

• Serve as a role model for store staff and learners on good customer service, effective customer complaint resolution, executing bank policies to standard, and all quality and cleanliness processes.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 3+ years

YEARS OF MANAGEMENT EXPERIENCE: 3+ years

CERTIFICATIONS / LICENSES: CPLP, SPHR, PHR, APTD, CPTD

SPECIFIC KNOWLEDGE AND SKILLS:

• Adept and leveraging technology for communication

• Strong skills using the Microsoft Office Suite (Word, PPT, Excel)

• Previous Operations experience in a retail or restaurant environment

• Previous experience as a Multi-Unit Manger or high volume single store location preferred

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link (https://oli.vi/vLxt8oUz) .

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link (https://oli.vi/sxR17vDU) .


What 7-Eleven employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


7-Eleven logo

About 7-Eleven

Sourced by ZipRecruiter

As the world’s first convenience store, our top priority has always been to give customers the most convenient experience possible to consistently meet their needs. 7-Eleven aims to be a one-stop shop for consumers – a place people can always rely on to deliver what they want, when, where, and how they want it.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1927