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Collision Consultant Jobs (NOW HIRING)

oec

Senior Collision Consultant- Southeast US

Houston, TX

$54K - $73K/yr

Job Summary As a Senior Collision Consultant, you'll serve as a trusted advisor and subject matter expert for certified collision centers within our OEM partner network. Your mission is to ensure ...

Caliber Collision

Customer Service Consultant

Arlington, VA · On-site

$22.75 - $28.25/hr

Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Arlington, VA

$22.75 - $28.25/hr

Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Newark, DE · On-site

$18 - $20/hr

Service Center Red Mill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

AutoNation

$51K - $69K/yr

Demonstrated communication, consultative, interpersonal, and organizational skills. * Experience ... Collision Director * Collision Production Manager * The intent of this is to provide a ...

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Collision Consultant information

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$10

$49

$118

How much do collision consultant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collision consultant in the United States is $49.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $62.50 per hour, depending on experience, location, and employer.

What are some common challenges a Collision Consultant faces when coordinating repairs between customers, technicians, and insurance companies?

One common challenge Collision Consultants encounter is managing expectations and clear communication among customers, repair technicians, and insurance adjusters. Ensuring everyone is up-to-date on repair timelines, costs, and required documentation can be complex, especially when there are delays or discrepancies in coverage. Building strong relationships and maintaining detailed records help streamline approvals and minimize misunderstandings. Consultants must also balance empathy for customers’ situations with the technical and administrative aspects of the job.

What is the difference between Collision Consultant vs Auto Damage Appraiser?

AspectCollision ConsultantAuto Damage Appraiser
Required CredentialsCertifications like I-CAR, ASE, or state licensing often preferredSimilar certifications, often including I-CAR and ASE
Work EnvironmentWork with insurance companies, repair shops, and customers to assess damagesInspect vehicles, evaluate damages, and estimate repair costs for insurance claims
Employer & Industry UsageUsed by insurance companies, collision repair shops, and independent consultantsPrimarily employed by insurance companies and independent appraisal firms

Both Collision Consultants and Auto Damage Appraisers assess vehicle damages, often requiring similar certifications and working within the insurance and repair industry. While Collision Consultants may focus more on consulting and damage analysis, Auto Damage Appraisers typically perform detailed vehicle inspections and damage estimates for insurance claims. The roles are closely related, with overlapping skills and work environments, making them often searched and compared by professionals in the auto repair and insurance sectors.

What are the key skills and qualifications needed to thrive as a Collision Consultant, and why are they important?

To thrive as a Collision Consultant, you need strong knowledge of automotive repair processes, insurance procedures, and customer service, often supported by experience in collision repair and relevant certifications. Familiarity with estimating software like CCC ONE, Mitchell, or Audatex and understanding of vehicle diagnostics and claims management systems are typically required. Excellent communication, problem-solving, and negotiation skills help in building trust with customers and facilitating smooth coordination between clients, technicians, and insurance companies. These capabilities are crucial to accurately assess damages, ensure timely repairs, and deliver a positive customer experience in a competitive service environment.

What are Collision Consultants?

Collision Consultants are professionals who assess vehicle damage resulting from accidents, provide repair estimates, and guide customers through the collision repair process. They act as liaisons between customers, insurance companies, and repair technicians to ensure that vehicles are restored to pre-accident condition efficiently and accurately. Their role includes inspecting vehicles, documenting damages, explaining repair options, and ensuring customer satisfaction throughout the repair process.
More about Collision Consultant jobs
What are the most commonly searched types of Collision Consultant jobs? The most popular types of Collision Consultant jobs are:
What states have the most Collision Consultant jobs? States with the most job openings for Collision Consultant jobs include:
What job categories do people searching Collision Consultant jobs look for? The top searched job categories for Collision Consultant jobs are:
Collision Consultant jobs near you
Infographic showing various Collision Consultant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $103,425 per year, or $49.7 per hour.

Senior Collision Consultant- Southeast US

oec

Houston, TX

$54K - $73K/yr

Other

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Job Summary

As a Senior Collision Consultant, you’ll serve as a trusted advisor and subject matter expert for certified collision centers within our OEM partner network. Your mission is to ensure these facilities consistently deliver safe, high-quality repairs that meet evolving OEM standards. You’ll provide hands-on consulting, training, and strategic guidance to help collision centers elevate performance, profitability, and customer satisfaction.

What You’ll Do

  • Drive Excellence: Assess collision center capabilities and ensure repairs meet OEM specifications for restoring vehicles to pre-accident condition.
  • Optimize Processes: Identify gaps in workflows—from estimating to final delivery—and implement tailored repair planning systems.
  • Champion Compliance: Evaluate in-process and completed repairs, ensuring adherence to OEM guidelines and repair manuals.
  • Deliver Impactful Training: Provide onsite OEM repair training and coaching to strengthen compliance and technical expertise.
  • Boost Performance: Analyze financial drivers and recommend strategies to improve operational efficiency and profitability.
  • Build Relationships: Serve as the go-to resource for repair facilities, responding promptly to inquiries and offering actionable solutions.
  • Stay Ahead: Maintain ongoing education to keep pace with industry trends, OEM standards, and best practices.
  • Collaborate: Participate in team calls, share insights, and assist in cross-training fellow consultants.

What We’re Looking For

  • Experience: 6+ years in a high-performing collision center environment, with Certified Collision Center experience preferred.
  • Expertise: Strong knowledge of OEM standards, insurance processes, and the collision repair industry.
  • Skills: Critical thinking, analytical ability, and a proactive approach to driving change.
  • Training Background: Prior experience in coaching or delivering technical training.
  • Education: Bachelor’s degree in Marketing, Sales, Business Administration, or related field—or equivalent experience in strategic account management.

Additional Requirements

  • Valid driver’s license.
  • Ability to travel frequently (up to 80%) to client facilities.

Why Join Us?

  • Make a measurable impact on safety and quality in the automotive industry.
  • Work with leading OEM partners and cutting-edge repair technologies.
  • Enjoy a role that blends technical expertise, business strategy, and relationship building.
  • Continuous learning and professional development opportunities.

What We Offer:

  • Full benefits starting Day 1: Medical, Dental, and Vision
  • 401(k) with company match
  • Unlimited Flex Time Off plus 10 company-paid holidays
  • Professional development programs, tuition assistance, and quarterly book program
  • Free wellness coaching and pet insurance
  • Home office equipment stipend
  • Employee resource groups and exclusive employee discounts

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