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Collision Consultant Jobs (NOW HIRING)

Collision Sales Consultant

Riverside, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Collision Sales Consultant Must be detailed and efficient in writing a complete estimate and completing supplements for vehicles brought in for body or paint repairs. They will work with ...

Collision Sales Consultant

Riverside, CA · On-site

$80 - $110/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Collision Sales Consultant Must be detailed and efficient in writing a complete estimate and completing supplements for vehicles brought in for body or paint repairs. They will work with ...

Customer Service Consultant

Reading, PA · On-site

$19 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Reading - Centre Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Customer Service Consultant

Carmel, IN · On-site

$19.75 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Indianapolis - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Customer Service Consultant

Madison, TN

$18.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Madison - Gallatin Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited ...

Customer Service Consultant

Jacksonville, FL · On-site

$18.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Jacksonville FL - East JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Customer Service Consultant

Odessa, TX · On-site

$20 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Odessa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Customer Service Consultant

Odessa, TX · On-site

$20 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Odessa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Customer Service Consultant

Morrow, GA · On-site

$18.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Morrow - Mt Zion Blvd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Customer Service Consultant

Casa Grande, AZ · On-site

$18.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Casa Grande JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Customer Service Consultant

Glenolden, PA · On-site

$18.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Glenolden JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Customer Service Consultant

Morrow, GA · On-site

$18.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Morrow - Mt Zion Blvd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Customer Service Consultant

Madison, TN · On-site

$18.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Madison - Gallatin Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited ...

Customer Service Consultant

Bay Saint Louis, MS · On-site

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Bay St Louis JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Customer Service Consultant

Nashville, TN · On-site

$19 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Nashville - South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Customer Service Consultant

Coraopolis, PA · On-site

$18.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Coraopolis JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Customer Service Consultant

Carmel, IN · On-site

$19.75 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Indianapolis - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Customer Service Consultant

Cape Coral, FL · On-site

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service Center Cape Coral JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Showing results 21-40

Collision Consultant information

See salary details

$10

$49

$118

How much do collision consultant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for collision consultant in the United States is $49.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $62.50 per hour, depending on experience, location, and employer.

What is a collision consultant?

Collision Consultants are professionals who assess vehicle damage resulting from accidents, provide repair estimates, and guide customers through the collision repair process. They act as liaisons between customers, insurance companies, and repair technicians to ensure that vehicles are restored to pre-accident condition efficiently and accurately. Their role includes inspecting vehicles, documenting damages, explaining repair options, and ensuring customer satisfaction throughout the repair process.

What skills and qualifications are needed to be a collision consultant?

To thrive as a Collision Consultant, you need strong knowledge of automotive repair processes, insurance procedures, and customer service, often supported by experience in collision repair and relevant certifications. Familiarity with estimating software like CCC ONE, Mitchell, or Audatex and understanding of vehicle diagnostics and claims management systems are typically required. Excellent communication, problem-solving, and negotiation skills help in building trust with customers and facilitating smooth coordination between clients, technicians, and insurance companies. These capabilities are crucial to accurately assess damages, ensure timely repairs, and deliver a positive customer experience in a competitive service environment.

What challenges does a collision consultant face when coordinating repairs between customers, technicians, and insurance companies?

One common challenge Collision Consultants encounter is managing expectations and clear communication among customers, repair technicians, and insurance adjusters. Ensuring everyone is up-to-date on repair timelines, costs, and required documentation can be complex, especially when there are delays or discrepancies in coverage. Building strong relationships and maintaining detailed records help streamline approvals and minimize misunderstandings. Consultants must also balance empathy for customers’ situations with the technical and administrative aspects of the job.

What is the difference between Collision Consultant vs Auto Damage Appraiser?

AspectCollision ConsultantAuto Damage Appraiser
Required CredentialsCertifications like I-CAR, ASE, or state licensing often preferredSimilar certifications, often including I-CAR and ASE
Work EnvironmentWork with insurance companies, repair shops, and customers to assess damagesInspect vehicles, evaluate damages, and estimate repair costs for insurance claims
Employer & Industry UsageUsed by insurance companies, collision repair shops, and independent consultantsPrimarily employed by insurance companies and independent appraisal firms

Both Collision Consultants and Auto Damage Appraisers assess vehicle damages, often requiring similar certifications and working within the insurance and repair industry. While Collision Consultants may focus more on consulting and damage analysis, Auto Damage Appraisers typically perform detailed vehicle inspections and damage estimates for insurance claims. The roles are closely related, with overlapping skills and work environments, making them often searched and compared by professionals in the auto repair and insurance sectors.

Is automotive collision repair a good career?

Collision consultants and technicians in automotive repair work on restoring vehicles after accidents, requiring skills in vehicle systems, bodywork, and sometimes certifications like I-CAR. The field offers steady employment opportunities, especially with experience and ongoing training, and typically involves working in repair shops with standard daytime hours.
More about Collision Consultant jobs

What are the most commonly searched types of Collision Consultant jobs?

The most popular types of Collision Consultant jobs are:

What states have the most Collision Consultant jobs?

States with the most job openings for Collision Consultant jobs include:

Infographic showing various Collision Consultant job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, 2% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $103,425 per year, or $49.7 per hour.

Collision Sales Consultant

BMW of Riverside

Riverside, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 hours ago


Job description

Overview

The Collision Sales Consultant Must be detailed and efficient in writing a complete estimate and completing supplements for vehicles brought in for body or paint repairs. They will work with insurance companies, vendors and team members to ensure customer satisfaction. Good interpersonal skills are required.

The ideal candidate has a high energy level, a desire to work in a fast-paced environment, at least 4 +years' experience as a Collision Center/Body Shop Estimator and 2 years BMW or high line preferred. Must have a valid California driver's license with a clean driving record. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities
  • Meet and greet customers, help making insurance claims and prepare estimates/photos for upload and approval.
  • Reconcile and prepare for invoicing that match approved estimates. Contact owner of completion to communicate when they can expect the repair to be completed.
  • Maintain contact with customer while vehicle is in the repair process, maintaining communication regarding status of repairs.
  • Coordinates daily collision repair production to meet deadlines and maintain quality standards.
  • Notify customers of any old damage found on vehicle that may not be accident related.
  • This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, and other team members.
  • Prepare and submit Warranty Claims-Familiarity with BMW's Warranty system.
  • Problem solving, reporting research results, attention to detail.
  • Continually learn about product updates, features, accessories to better assist customer needs.
  • Continuously learn new technical information with formal training to stay informed with rapidly changing repair process in the autmotive industry.
  • Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.
  • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
  • Product knowledge & safety.
  • Patience and high energy personality, computer literate management.
  • Performs other duties as assigned.
Qualifications
  • 4 + years' experience as a Collision Center/ Body Shop Estimator and 2 years'BMW or high line preferred.

  • Must have the ability to build and maintain professional relationships with all aspects of the insurance industry.

  • Must have a Valid California Driver's License with a clean driving record.

  • Team oriented, flexible and focused on maintaining a high level of Customer Service.

  • Excellent communication skills to interact with customers, employees and insurance companies.

  • Positive attitude and outgoing personality with the ability to build a strong team environment.

  • Knowledge of new vehicle repair technologies.

  • Solid understanding of estimating process and system.

  • Proficient computer skills in CCC and other management technologies.

  • Professional appearance and work ethic.

  • Must have a stable and verifiable work history.

  • Bilingual a PLUS!!

Employment Type: FULL_TIME