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Collision Consultant Jobs (NOW HIRING)

BMW of Riverside

Collision Sales Consultant

Riverside, CA · On-site

$5K - $10K/mo

Overview The Collision Sales Consultant Must be detailed and efficient in writing a complete estimate and completing supplements for vehicles brought in for body or paint repairs. They will work with ...

AutoNation

$100K/yr

Demonstrated communication, consultative, interpersonal, and organizational skills. * Experience ... Collision Director * Collision Production Manager * The intent of this is to provide a ...

Caliber Collision

Customer Service Consultant

Saraland, AL · On-site

$16.75 - $20.75/hr

Service Center Saraland JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

AutoNation

Collision Estimator - AutoNation Plano

Plano, TX · On-site

$54K - $73K/yr

Demonstrated communication, consultative, interpersonal, and organizational skills. * Experience ... Collision Director * Collision Production Manager * The intent of this is to provide a ...

Caliber Collision

Customer Service Consultant

Saraland, AL · On-site

$16.75 - $20.75/hr

Service Center Saraland JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

York, PA · On-site

$19.50 - $24/hr

Service Center York PA JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Avon, OH · On-site

$17.75 - $22.25/hr

Service Center Avon OH JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Knoxville, TN · On-site

$18.75 - $23.50/hr

Service Center Knoxville - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

Spartanburg, SC · On-site

$19.25 - $24/hr

Service Center Spartanburg - Westside JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

Madison, TN · On-site

$18.25 - $22.75/hr

Service Center Madison - Gallatin Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited ...

Caliber Collision

Customer Service Consultant

Madison, TN · On-site

$18.25 - $22.75/hr

Service Center Madison - Gallatin Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited ...

Caliber Collision

Customer Service Consultant

Fayette City, PA · On-site

$17.25 - $21.50/hr

Service Center Fayette City JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

York, PA · On-site

$19.50 - $24/hr

Service Center York PA JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Spartanburg, SC · On-site

$19.25 - $24/hr

Service Center Spartanburg - Westside JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to ...

Caliber Collision

Customer Service Consultant

Greenville, SC · On-site

$18.50 - $23/hr

Service Center Radcliff JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Northport, AL · On-site

$18.50 - $23/hr

Service Center Northport JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

$18.50 - $23/hr

Service Center Radcliff JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

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All JobsCollision Consultant Jobs

Collision Consultant information

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$10

$49

$118

How much do collision consultant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collision consultant in the United States is $49.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $62.50 per hour, depending on experience, location, and employer.

What are some common challenges a Collision Consultant faces when coordinating repairs between customers, technicians, and insurance companies?

One common challenge Collision Consultants encounter is managing expectations and clear communication among customers, repair technicians, and insurance adjusters. Ensuring everyone is up-to-date on repair timelines, costs, and required documentation can be complex, especially when there are delays or discrepancies in coverage. Building strong relationships and maintaining detailed records help streamline approvals and minimize misunderstandings. Consultants must also balance empathy for customers’ situations with the technical and administrative aspects of the job.

What is the difference between Collision Consultant vs Auto Damage Appraiser?

AspectCollision ConsultantAuto Damage Appraiser
Required CredentialsCertifications like I-CAR, ASE, or state licensing often preferredSimilar certifications, often including I-CAR and ASE
Work EnvironmentWork with insurance companies, repair shops, and customers to assess damagesInspect vehicles, evaluate damages, and estimate repair costs for insurance claims
Employer & Industry UsageUsed by insurance companies, collision repair shops, and independent consultantsPrimarily employed by insurance companies and independent appraisal firms

Both Collision Consultants and Auto Damage Appraisers assess vehicle damages, often requiring similar certifications and working within the insurance and repair industry. While Collision Consultants may focus more on consulting and damage analysis, Auto Damage Appraisers typically perform detailed vehicle inspections and damage estimates for insurance claims. The roles are closely related, with overlapping skills and work environments, making them often searched and compared by professionals in the auto repair and insurance sectors.

What are the key skills and qualifications needed to thrive as a Collision Consultant, and why are they important?

To thrive as a Collision Consultant, you need strong knowledge of automotive repair processes, insurance procedures, and customer service, often supported by experience in collision repair and relevant certifications. Familiarity with estimating software like CCC ONE, Mitchell, or Audatex and understanding of vehicle diagnostics and claims management systems are typically required. Excellent communication, problem-solving, and negotiation skills help in building trust with customers and facilitating smooth coordination between clients, technicians, and insurance companies. These capabilities are crucial to accurately assess damages, ensure timely repairs, and deliver a positive customer experience in a competitive service environment.

What are Collision Consultants?

Collision Consultants are professionals who assess vehicle damage resulting from accidents, provide repair estimates, and guide customers through the collision repair process. They act as liaisons between customers, insurance companies, and repair technicians to ensure that vehicles are restored to pre-accident condition efficiently and accurately. Their role includes inspecting vehicles, documenting damages, explaining repair options, and ensuring customer satisfaction throughout the repair process.
More about Collision Consultant jobs
What are the most commonly searched types of Collision Consultant jobs? The most popular types of Collision Consultant jobs are:
What states have the most Collision Consultant jobs? States with the most job openings for Collision Consultant jobs include:
What job categories do people searching Collision Consultant jobs look for? The top searched job categories for Collision Consultant jobs are:
Collision Consultant jobs near you
Infographic showing various Collision Consultant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $103,425 per year, or $49.7 per hour.
Collision Estimator - AutoNation Collision Center Fort Worth

Collision Estimator - AutoNation Collision Center Fort Worth

AutoNation

Fort Worth, TX • On-site

$54K - $73K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

AutoNation rating

6.0

Company rating: 6.0 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

368th of 713 rated retailers

Job description

As a Collision Estimator, you'll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.
What are the daily job responsibilities?
  • Greeting customers and discussing repair options.
  • Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.
  • Asking for the sale on all estimates.
  • Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.
  • Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).
  • Producing repair orders for customers, including cost and time estimates, with full transparency.
  • Communicating frequently with technicians and parts Associates to ensure timely completion of work.
  • Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.
  • Managing multiple repairs simultaneously.
  • Working with other Associates on daily planning and release meetings.
  • Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.
  • Following up with customers to ensure we have met their expectations.
  • Building rapport with customers to create a base of referrals.
  • Gaining superior product knowledge to effectively help customers.
  • Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.
  • Providing exceptional customer experience to drive loyalty.
What are the requirements for the Collision Estimator?
  • Proven ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Detail-oriented and organized.
  • Prior sales or retail experience preferred but not required.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Experience and desire to work with technology.
  • Must have a valid, in-state driver's license with an acceptable, safe driving record.
What are the opportunities for career growth?
  • Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:
  • Collision Director
  • Collision Production Manager
  • The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.

Must be able to speak both English and Spanish fluently.
Exciting Benefits and Perks Await You:
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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About AutoNation

Sourced by ZipRecruiter

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with \"DRVPNK\" and \"What Drives You, Drives Us.\" AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

1996

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