Service Writer
Grand Junction, IA · On-site
Service Writer With Mechanical Know-How We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you ...
Service Writer
Grand Junction, IA · On-site
Service Writer With Mechanical Know-How We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you ...
Service Writer
Lincoln Park, MI · On-site
$17 - $23/hr
Service Writer Location: Motorcity Auto Care, Detroit Reports to: Service Center Manager Job Summary: Motorcity Auto Care is seeking a dedicated and customer-focused Service Writer to join our team.
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Service Writer
Lincoln Park, MI · On-site
$17 - $23/hr
Service Writer Location: Motorcity Auto Care, Detroit Reports to: Service Center Manager Job Summary: Motorcity Auto Care is seeking a dedicated and customer-focused Service Writer to join our team.
Service Writer
Hiawatha, IA · On-site
We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...
Service Writer
Hiawatha, IA · On-site
We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...
Service Writer
Madera, CA · On-site
$16.90/hr
The Service Writer/Advisor serves as the primary liaison between customers and the service department. This role is responsible for greeting customers, understanding their vehicle concerns ...
Service Writer
Madera, CA · On-site
$16.90/hr
The Service Writer/Advisor serves as the primary liaison between customers and the service department. This role is responsible for greeting customers, understanding their vehicle concerns ...
Service Writer
Bay Saint Louis, MS · On-site
Service Writer The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems.
Service Writer
Bay Saint Louis, MS · On-site
Service Writer The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems.
Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
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Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
Colby, KS · On-site
Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...
Service Writer
Colby, KS · On-site
Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...
Service Writer
West Point, NE · On-site
The Automotive Service Writer serves as the primary point of contact between customers and the service department. This role is responsible for accurately documenting customer concerns, coordinating ...
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Service Writer
West Point, NE · On-site
The Automotive Service Writer serves as the primary point of contact between customers and the service department. This role is responsible for accurately documenting customer concerns, coordinating ...
Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...
Quick apply
Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...
Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...
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Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Paducah, KY · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Paducah, KY · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be ...
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Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be ...
Service Writer
NJ · On-site
$22 - $34/hr
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
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Service Writer
NJ · On-site
$22 - $34/hr
Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...
Service Writer
Hall, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
Hall, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
$18 - $25/hr
Service Writer Location: Yuma Job Type: Full-time Salary Range: $18 to $25 an hour depending on experience Job Summary: Sonsray is seeking a Service Writer to join our Agriculture team in Yuma. This ...
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Service Writer
$18 - $25/hr
Service Writer Location: Yuma Job Type: Full-time Salary Range: $18 to $25 an hour depending on experience Job Summary: Sonsray is seeking a Service Writer to join our Agriculture team in Yuma. This ...
Service Writer
Hall, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
Hall, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
service writer
Lodi, CA · On-site
Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...
Quick apply
service writer
Lodi, CA · On-site
Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...
Service-Writer
Benton, KY · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Benton, KY · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service Writer
Scarborough, ME · On-site
$80K - $86K/yr
Service Writer Position At Beauregard Equipment Inc., our mission is to provide exceptional equipment solutions, service, and support that help our customers succeed. As a family-owned and operated ...
Service Writer
Scarborough, ME · On-site
$80K - $86K/yr
Service Writer Position At Beauregard Equipment Inc., our mission is to provide exceptional equipment solutions, service, and support that help our customers succeed. As a family-owned and operated ...
Service Writer information
See salary details
$11.78 - $14.58
7% of jobs
$14.58 - $17.37
11% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.37 - $20.17
24% of jobs
The median wage is $21.48 / hr.
$20.17 - $22.97
16% of jobs
$22.97 - $25.76
14% of jobs
$26.38 is the 75th percentile. Wages above this are outliers.
$25.76 - $28.56
8% of jobs
$28.56 - $31.36
7% of jobs
$31.36 - $34.16
4% of jobs
$34.16 - $36.95
3% of jobs
$36.95 - $39.75
2% of jobs
$39.75 - $42.55
2% of jobs
$11
$24
$42
How much do service writer jobs pay per hour?
As of Jul 1, 2026, the average hourly pay for service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
How does a Service Writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
How do service writers get paid?
Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
What Is a Service Writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
Do service writers at car dealerships make commissions?
Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.
What skills do service writers need?
Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.
What exactly does a service writer do?
A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.
What does a Service Writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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What are the most commonly searched types of Service Writer jobs? The most popular types of Service Writer jobs are:
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Job description
Service Writer With Mechanical Know-How
We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both — handling repair orders, quotes, and communication between customers, technicians, and the service team.
What You'll Do- Greet customers and manage service requests
- Write and review repair orders for accuracy
- Provide reliable parts and labor quotes
- Keep customers updated on job status
- Support technicians and Service Manager during busy seasons
- Ensure shop safety and efficiency
- Mechanical experience or strong equipment knowledge
- Previous service writer or dealership experience (preferred)
- Strong communication and organizational skills
- Customer-focused attitude
- Valid Driver's License
- Stable full-time hours
- Growth opportunities in a respected dealership
- Team-oriented environment
EEO Statement: Rueter's is an equal opportunity employer, committed to fostering a diverse workplace. We welcome applicants from all backgrounds and walks of life.
About Rueter’s
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Elkhart, IA, US
Year founded
1951