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Service Writer Jobs (NOW HIRING)

K&T Irrigation

Service Writer

Fargo, ND

$50K - $60K/yr

Service Writer Are you passionate about providing outstanding customer service while working with a leading irrigation company? Look no further! K&T Irrigation in West Fargo, ND is currently seeking ...

Dave Wright Nissan Subaru

Service Writer

Hiawatha, IA · On-site

We Commit And Never Quit Service Writer * Be the interface between the customer and the technician for vehicle repairs * Greet customers * Schedule appointments * Complete all necessary paperwork in ...

S&H Farm Supply, Inc.

Service Writer

Joplin, MO · On-site

Service Writer Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers ...

Skyworks LLC

Service Writer

Baytown, TX · On-site

We are looking for a Service Writer to assist the parts department. The ideal Service Writer is professional and detail-oriented. In this position the candidate will: * Open and organize work orders ...

Richardson Bike Mart

Service Writer

Mckinney, TX · On-site

$16 - $19/hr

About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...

ASCO Equipment

Service Writer

Belton, TX · On-site

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

ASCO Equipment

Service Writer

Little Elm, TX · On-site

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

G&T Truck & Tanker Repair

Service Writer

Applegate, CA · On-site

$60K - $65K/yr

Service Writer: * Review all service invoices for correctness (mileage, working times, parts, etc.) * Adjust mileage, times, markups to match each individual customer's needs/wants (George & Rick ...

Brakepoint LLC

Service Writer

Tabernacle, NJ · On-site

$22 - $25/hr

Service Writer We are seeking a highly organized and customer-focused individual to join our team as a Service Writer. The Service Writer will be responsible for coordinating and facilitating all ...

phils auto and fleet repair

service writer

Lodi, CA

Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...

HUNTER TRUCK SALES & SERVICE LLC

Service Writer

NJ · On-site

$22 - $34/hr

Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on ...

ASCO Equipment

Service Writer

Tulsa, OK

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

vipauto

Service Writer

Lewiston, ME

Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY: The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning ...

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Service Writer information

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How much do service writer jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Service Writer

Service Writer

K&T Irrigation

Fargo, ND

$50K - $60K/yr

Full-time

Medical, Retirement

Posted 7 days ago

Job description

Service Writer

Are you passionate about providing outstanding customer service while working with a leading irrigation company? Look no further! K&T Irrigation in West Fargo, ND is currently seeking a Service Writer to join our team.

As a Service Writer at K&T Irrigation, you will play a critical role in ensuring that our customers receive top-notch service for all their irrigation needs. Your primary responsibility will be to interact with customers, assess their service requirements, and communicate effectively with our service technicians to ensure a timely and efficient resolution to any issues.

Service excellence is at the core of everything we do at K&T Irrigation. As a Service Writer, you will be the face of our company, representing our commitment to exceptional service with every interaction. Your ability to listen to customer concerns, provide accurate information, and coordinate service appointments will be crucial in maintaining our high standards of customer satisfaction.

By joining our team as a Service Writer, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same. Your organizational skills, attention to detail, and problem-solving abilities will be put to the test as you juggle multiple service requests and ensure that each customer receives the attention and care they deserve.

At K&T Irrigation, we believe in fostering a culture of teamwork, respect, and excellence. As a Service Writer, you will be an integral part of our team, collaborating with service technicians, managers, and other staff members to deliver on our promise of exceptional service to every customer, every time.

Pay $50,000 - $60,000 Salary Negotiable Depending on Experince.

401k, Health Insurance and other benefits may apply.

About Us

K&T Irrigation is a family-owned and operated irrigation company based in West Fargo, ND. With over 20 years of experience in the industry, we are dedicated to providing our customers with the highest quality irrigation products and services to help them achieve their water management goals. Our team of knowledgeable professionals is committed to delivering reliable solutions, exceptional customer service, and unparalleled expertise in the field of irrigation. At K&T Irrigation, we believe in building lasting relationships with our customers, suppliers, and employees, and we take pride in our reputation for integrity, reliability, and professionalism.


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