ZipRecruiter

Log In

1

Service Writer Jobs in Michigan (NOW HIRING)

Motorcity Co

Service Writer

Lincoln Park, MI · On-site

$17 - $23/hr

Service Writer Location: Motorcity Auto Care, Detroit Reports to: Service Center Manager Job Summary: Motorcity Auto Care is seeking a dedicated and customer-focused Service Writer to join our team.

Motor City

Service Writer

Lincoln Park, MI · On-site

Service Writer Location: Motorcity Auto Care, Detroit Reports to: Service Center Manager Job Summary: Motorcity Auto Care is seeking a dedicated and customer-focused Service Writer to join our team.

Vermeer Midwest-Mancelona

Service Writer

Mancelona, MI · On-site

Service Writer -Mancelona, MI Mancelona, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard ...

Vermeer Midwest-Mancelona

Service Writer

Mancelona, MI · On-site

Service Writer -Mancelona, MI Mancelona, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard ...

Grandir UK

Service Writer

Warren, MI · On-site

Fleet Service Writer Position Summary The Fleet Service Writer serves as the primary point of contact between the fleet operations team and the maintenance department. This role is responsible for ...

Vermeer Midwest-Marne

Service Writer

Mancelona, MI · On-site

Service Writer -Mancelona, MI Mancelona, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard ...

Vermeer Midwest

Service Writer

Mancelona, MI · On-site

Service Writer -Mancelona, MI Mancelona, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard ...

tisg

Service Writer

Warren, MI · On-site

The Fleet Service Writer ensures timely communication, accurate documentation, and efficient workflow to minimize downtime and keep the fleet in safe, reliable operating condition. Key ...

Vermeer Midwest-Mancelona

Service Writer

Mancelona, MI · On-site

Service Writer -Mancelona, MI Mancelona, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard ...

Mersino Water Solutions

Service Writer

Grand Rapids, MI · On-site

Service Writer Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we ...

Ed Rinke Chevrolet Buick GMC

Service Writer

Center Line, MI · On-site

$50K - $100K/yr

Service Writer Service Writer at Ed Rinke Chevrolet Buick GMC is a full-time sales role in the automotive industry that provides excellent compensation and benefits to motivated and customer-focused ...

Mersino Water Solutions

Service Writer

Wayland, MI · On-site

Service Writer Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we ...

BAUER BUILT INC

Service Writer

Grand Rapids, MI · On-site

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

BAUER BUILT INC

Service Writer

Grand Rapids, MI · On-site

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

Bauer Built

Service Writer

Grand Rapids, MI · On-site

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

next page

Showing results 1-20

All JobsService Writer JobsService Writer Jobs in Michigan

Service Writer information

See Michigan salary details

$10

$21

$37

How much do service writer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for service writer in Michigan is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $24.33 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What are popular job titles related to Service Writer jobs in Michigan? For Service Writer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Michigan look for? The top searched job categories for Service Writer jobs in Michigan are:
What cities in Michigan are hiring for Service Writer jobs? Cities in Michigan with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in MI? For Service Writer jobs in MI, the most frequently searched job titles are:
Service Writer jobs near you

Service Writer

Motorcity Co

Lincoln Park, MI • On-site

$17 - $23/hr

Full-time

Posted 12 days ago

Job description


Job Title: Service Writer

Location: Motorcity Auto Care, Detroit

Reports to: Service Center Manager

Job Summary: Motorcity Auto Care is seeking a dedicated and customer-focused Service Writer to join our team. The Service Writer will be responsible for ensuring a smooth and efficient service process for our customers. This role involves communicating with customers, understanding their vehicle issues, and coordinating with the service team to ensure timely and accurate repairs.

Key Responsibilities:

  • Greet customers and listen to their vehicle concerns and service needs.
  • Document customer information and vehicle issues accurately.
  • Provide estimates for service and repair costs.
  • Communicate with the service team to ensure timely and accurate repairs.
  • Keep customers informed about the status of their vehicle repairs.
  • Handle customer complaints and ensure customer satisfaction.
  • Maintain service records and follow up with customers for future service needs.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service role, preferably in an automotive setting.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of automotive systems and repairs.
  • Proficiency in using computer systems and software.