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Service Writer Jobs in Michigan (NOW HIRING)

Fleet Service Writer Position Summary The Fleet Service Writer serves as the primary point of contact between the fleet operations team and the maintenance department. This role is responsible for ...

Service Writer -Marne, MI Marne, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard work ...

Service Writer -Marne, MI Marne, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard work ...

Service Writer -Marne, MI Marne, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard work ...

Service Writer -Marne, MI Marne, MI Full-Time About Vermeer Midwest At Vermeer Midwest, we're not your average equipment dealership. We're a family-owned company built on strong values, hard work ...

The Fleet Service Writer ensures timely communication, accurate documentation, and efficient workflow to minimize downtime and keep the fleet in safe, reliable operating condition. Key ...

Service Writer Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we ...

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Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

The primary responsibility of the Service Writer is to assist the Service Manager with organization of the Service Department as well as managing, evaluating and executing the daily administrative ...

Service Writer

Holland, MI · On-site

$17 - $24/hr

The primary responsibility of the Service Writer is to assist the Service Manager with organization of the Service Department as well as managing, evaluating and executing the daily administrative ...

Service Writer

Grand Rapids, MI · On-site

$17 - $24/hr

The primary responsibility of the Service Writer is to assist the Service Manager with organization of the Service Department as well as managing, evaluating and executing the daily administrative ...

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Service Writer information

See Michigan salary details

$10

$21

$37

How much do service writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service writer in Michigan is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $24.33 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

What jobs pay 10,000 a month without a degree?

A Service Writer typically earns between $3,000 and $6,000 per month, depending on experience and location, and usually requires strong communication skills and automotive knowledge. Jobs that pay $10,000 a month without a degree often include sales roles, real estate agents, skilled trades like electricians or plumbers, and certain entrepreneurial ventures, which rely on experience, certifications, or commissions rather than formal education.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, depending on the employer. Compensation structures can vary by dealership or service center, and strong communication and sales skills are often important for earning incentives.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What is the hardest job at a car dealership?

The service writer role at a car dealership can be challenging due to the need to manage customer expectations, coordinate repairs with technicians, and handle high-pressure situations. It requires strong communication skills, organization, and the ability to work under tight deadlines. The job often involves multitasking and maintaining customer satisfaction in a fast-paced environment.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and an auto repair shop, documenting vehicle issues, estimating repair costs, and communicating service progress. They coordinate with technicians, prepare work orders, and ensure customer satisfaction throughout the service process.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are popular job titles related to Service Writer jobs in Michigan? For Service Writer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Michigan look for? The top searched job categories for Service Writer jobs in Michigan are:
What cities in Michigan are hiring for Service Writer jobs? Cities in Michigan with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in MI? For Service Writer jobs in MI, the most frequently searched job titles are:
Infographic showing various Service Writer job openings in Michigan as of June 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,032 per year, or $21.2 per hour.

Job description

Fleet Service Writer

The Fleet Service Writer serves as the primary point of contact between the fleet operations team and the maintenance department. This role is responsible for scheduling, coordinating, and tracking all maintenance and repair activities for company vehicles and equipment. The Fleet Service Writer ensures timely communication, accurate documentation, and efficient workflow to minimize downtime and keep the fleet in safe, reliable operating condition.

Key Responsibilities
  • Work Order Management:
  • Open, track, and close work orders for all scheduled and unscheduled maintenance.
  • Ensure work orders are accurately coded with labor, parts, and service details.
  • Communication & Coordination:
  • Serve as liaison between drivers/operators, technicians, and management.
  • Communicate vehicle status, repair timelines, and cost estimates to stakeholders.
  • Schedule preventative maintenance and coordinate with operations to minimize disruption.
  • Documentation & Reporting:
  • Maintain accurate service records in fleet management software.
  • Prepare and distribute daily/weekly status reports on repairs, downtime, and costs.
  • Ensure compliance with DOT, OSHA, and company safety regulations.
  • Customer Service:
  • Receive and log service requests from operators or supervisors.
  • Provide timely updates and follow-up on maintenance issues until resolution.
  • Inventory & Parts Coordination:
  • Assist with ordering and tracking parts needed for repairs.
  • Monitor inventory levels and communicate shortages to purchasing.
  • Process Improvement:
  • Identify recurring maintenance issues and recommend solutions.
  • Support initiatives to improve fleet reliability and reduce maintenance costs.
Qualifications
  • High school diploma or equivalent required; technical school or ASE certification preferred.
  • 2+ years of experience as a service writer, fleet coordinator, or similar role (transportation, construction, or equipment maintenance preferred).
  • Strong knowledge of vehicle systems, preventative maintenance schedules, and repair processes.
  • Excellent organizational, communication, and customer service skills.
  • Proficiency with fleet management software, Microsoft Office Suite, and data entry.
  • Ability to prioritize tasks and work under pressure in a fast-paced environment.
Key Competencies
  • Detail-oriented and accurate in data entry and recordkeeping.
  • Strong problem-solving and decision-making skills.
  • Ability to work collaboratively with technicians, drivers, and managers.
  • Commitment to safety, compliance, and operational excellence.
Work Environment

Office environment with frequent time spent in maintenance shop and yard. Exposure to noise, dust, and moving equipment. Occasional lifting of parts or equipment up to 25 lbs.

To Staffing and Recruiting Agencies: Our company does not accept unsolicited CVs or applications from agencies. We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve the right to contact candidates presented in such unsolicited CV or application.

All applicants who are offered employment with Thayer Power and Communication will be subject to a background investigation and drug test. Offers of employment are contingent on the successful completion of a background investigation and drug test conducted in accordance with Thayer Power policy and state law.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability, or veteran status. In addition to federal law requirements, Thayer Power and Communication complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.