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Service Writer Jobs in Dorr, MI (NOW HIRING)

BAUER BUILT INC

Service Writer

Grand Rapids, MI · On-site

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

BAUER BUILT INC

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

Bauer Built

Service Writer

Grand Rapids, MI · On-site

Service Writer Why Join Us? At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to ...

Car Guys

Automotive Service Writer

Grand Rapids, MI · On-site

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Walmart

Auto Care Center Service Writer

Grandville, MI · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Kalamazoo, MI · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Meineke - 2740

Service Manager

Grand Rapids, MI · On-site

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...

Meineke - 2740

Service Advisor

Grand Rapids, MI · On-site

$16 - $22/hr

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...

Meineke

Service Manager

Grand Rapids, MI · On-site

$55K - $80K/yr

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...

Meineke

Service Advisor

Grand Rapids, MI · On-site

$16 - $22/hr

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...

Hitachi, Ltd.

Technical Writer (Hybrid)

Holland, MI · On-site

As a Technical Writer you will create product manuals regarding the custom industrial automation machinery built by JR Automation. You will partner with project teams to ensure the accuracy of ...

Hitachi

Technical Writer (Hybrid)

Holland, MI · Hybrid

As a Technical Writer you will create product manuals regarding the custom industrial automation machinery built by JR Automation. You will partner with project teams to ensure the accuracy of ...

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All JobsService Writer JobsService Writer Jobs in Dorr, MI

Service Writer information

See Dorr, MI salary details

$11

$22

$39

How much do service writer jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for service writer in Dorr, MI is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.15 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs

What cities near Dorr, MI are hiring for Service Writer jobs?

Cities near Dorr, MI with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Dorr, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,427 per year, or $22.8 per hour.

Service Writer

Grand Rapids, MI • On-site

BAUER BUILT INC
Trucking • 501 - 1,000 employees
Learn more about BAUER BUILT INCexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Service Writer
Why Join Us?
At Bauer Built, formerly Meekhof Tire, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to make it better. Our 80+ years of success is built on a foundation of hard work, integrity, and a dedication to doing what's right.
When you join our team, you're not just an employee; your part of a close-knit group that values your contributions and supports your growth. If you're looking for a place where your skills make a difference and you can build a rewarding career, Bauer Built offers the opportunity to grow alongside a company that's built to last.
What You'll Do:
  • Schedule and prioritize jobs for tire technicians, alignment technicians, and mechanics
  • Provide top-tier customer service-respond promptly and professionally to inquiries, complaints, and concerns
  • Partner with the sales team daily to promote service packages and drive product sales
  • Prepare and manage work orders, capturing full details of service jobs
  • Resolve customer issues, ensuring follow-through for a positive experience
  • Maintain a clean, safe, and well-organized work environment by following all safety protocols

What You Bring:
  • Previous experience as a Service Writer, Service Advisor, or in customer service preferred
  • Strong working knowledge of automotive and tire service processes
  • Coordinate effectively with technicians and advisors to drive productivity
  • Handle customer escalations and warranty claims with professionalism
  • Comfortable with Microsoft Office and service management software
  • Ability to write clear, accurate repair orders and estimates
  • Familiarity with scheduling and service-calendar optimization

What We Offer:
  • 401K Plan (100% company match up to 7%)
  • Comprehensive health, prescription, dental, and vision insurance after 60 days
  • Weekly Pay
  • Paid Vacation, within 6 months
  • Paid Holidays, eligible Day 1
  • Short-term Disability
  • Life Insurance, both company-paid and voluntary
  • Paid Uniforms
  • Professional development and learning opportunities

Easily Apply
Apply online at www.bauerbuilt.com or stop in at our location for an application
About Us
Founded in 1944 and headquartered in Durand, Wisconsin, Bauer Built, Inc. is a leader in distribution and service of tires for the commercial, passenger and off-road markets. Over the last 80+ years, we've grown from a small oil delivery company to a Midwestern powerhouse provider for commercial trucks tires and service, operating in service centers and manufacturing plants across ten states in the Midwest.
Bauer Built is an equal opportunity employer and encourages candidates of all backgrounds to apply.

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