Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be ...
Quick apply
Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be ...
Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be ...
Quick apply
Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be ...
Service Writer
Whiteford, MD · On-site
$20 - $24/hr
Whiteford, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
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Service Writer
Whiteford, MD · On-site
$20 - $24/hr
Whiteford, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Service Writer
Whiteford, MD · On-site
$20 - $24/hr
Whiteford, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Service Writer
Whiteford, MD · On-site
$20 - $24/hr
Whiteford, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Service Writer
Chestertown, MD · On-site
$20 - $24/hr
Chestertown, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Service Writer
Chestertown, MD · On-site
$20 - $24/hr
Chestertown, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Service Writer
Whiteford, MD · On-site
$20 - $24/hr
Whiteford, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Quick apply
Service Writer
Whiteford, MD · On-site
$20 - $24/hr
Whiteford, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Service Writer
Chestertown, MD · On-site
$20 - $24/hr
Chestertown, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Quick apply
Service Writer
Chestertown, MD · On-site
$20 - $24/hr
Chestertown, Maryland Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...
Service Writer
Chestertown, MD · On-site
$20 - $30/hr
Schedule appointments * Write Estimates * Convery all necessary information including cost ... Monitor service progress with each technician Requirements: * Work experience and product knowledge ...
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Service Writer
Chestertown, MD · On-site
$20 - $30/hr
Schedule appointments * Write Estimates * Convery all necessary information including cost ... Monitor service progress with each technician Requirements: * Work experience and product knowledge ...
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
Service Writer
Baltimore, MD · On-site
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
Service Writer
Baltimore, MD · On-site
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
Service Writer
Middle River, MD · On-site
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
New
Service Writer
Middle River, MD · On-site
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
New
Service Writer
Chestertown, MD · On-site
$20 - $30/hr
Schedule appointments * Write Estimates * Convery all necessary information including cost ... Monitor service progress with each technician Requirements: * Work experience and product knowledge ...
Quick apply
Service Writer
Chestertown, MD · On-site
$20 - $30/hr
Schedule appointments * Write Estimates * Convery all necessary information including cost ... Monitor service progress with each technician Requirements: * Work experience and product knowledge ...
Service Writer
Baltimore, MD · On-site
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
New
Quick apply
Service Writer
Baltimore, MD · On-site
SEI is looking for a Service Writer at our Baltimore , MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
New
Service Writer
Hagerstown, MD · On-site
SEI is looking for a Service Writer at our Hagerstown, MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
Service Writer
Hagerstown, MD · On-site
SEI is looking for a Service Writer at our Hagerstown, MD branch to serve as the communication hub between our customers, technicians, and service department. As a key member of our service team, you ...
Automotive Service Writer
Fort Washington, MD · On-site
$45K - $180K/yr
The Automotive Service Writer will greet clients, listen to and document vehicle concerns, create and manage repair orders, and guide customers through the service process from check-in to delivery.
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Automotive Service Writer
Fort Washington, MD · On-site
$45K - $180K/yr
The Automotive Service Writer will greet clients, listen to and document vehicle concerns, create and manage repair orders, and guide customers through the service process from check-in to delivery.
Automotive Service Writer
Fort Washington, MD · On-site
$180K/yr
The Automotive Service Writer will greet clients, listen to and document vehicle concerns, create and manage repair orders, and guide customers through the service process from check-in to delivery.
Automotive Service Writer
Fort Washington, MD · On-site
$180K/yr
The Automotive Service Writer will greet clients, listen to and document vehicle concerns, create and manage repair orders, and guide customers through the service process from check-in to delivery.
Automotive Service Advisor/Writer
Hagerstown, MD · On-site
$40K - $90K/yr
Employee service and vehicle discounts * Professional development assistance About the Role Hagerstown KIA is seeking an experienced Automotive Service Advisor / Service Writer to join our growing ...
Automotive Service Advisor/Writer
Hagerstown, MD · On-site
$40K - $90K/yr
Employee service and vehicle discounts * Professional development assistance About the Role Hagerstown KIA is seeking an experienced Automotive Service Advisor / Service Writer to join our growing ...
Automotive Service Advisor/Writer
Hagerstown, MD · On-site
$40K - $90K/yr
Employee service and vehicle discounts * Professional development assistance About the Role Hagerstown KIA is seeking an experienced Automotive Service Advisor / Service Writer to join our growing ...
Automotive Service Advisor/Writer
Hagerstown, MD · On-site
$40K - $90K/yr
Employee service and vehicle discounts * Professional development assistance About the Role Hagerstown KIA is seeking an experienced Automotive Service Advisor / Service Writer to join our growing ...
Automotive Service Advisor/Writer
$40K - $90K/yr
Employee service and vehicle discounts * Professional development assistance About the Role Hagerstown KIA is seeking an experienced Automotive Service Advisor / Service Writer to join our growing ...
Quick apply
Automotive Service Advisor/Writer
$40K - $90K/yr
Employee service and vehicle discounts * Professional development assistance About the Role Hagerstown KIA is seeking an experienced Automotive Service Advisor / Service Writer to join our growing ...
Auto Care Center Service Writer
Dundalk, MD · On-site
$17 - $30/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Dundalk, MD · On-site
$17 - $30/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Service Writer information
See Maryland salary details
$11.43 - $14.15
7% of jobs
$14.15 - $16.86
11% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$16.86 - $19.58
24% of jobs
The median wage is $20.85 / hr.
$19.58 - $22.29
16% of jobs
$22.29 - $25.01
14% of jobs
$25.60 is the 75th percentile. Wages above this are outliers.
$25.01 - $27.72
8% of jobs
$27.72 - $30.44
7% of jobs
$30.44 - $33.15
4% of jobs
$33.15 - $35.87
3% of jobs
$35.87 - $38.58
2% of jobs
$38.58 - $41.29
2% of jobs
$11
$23
$41
How much do service writer jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for service writer in Maryland is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.07 per hour, depending on experience, location, and employer.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
Can you be a service writer with no experience?
Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.
Does a service writer need a degree?
A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.
How much does a service writer make?
A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs
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For Service Writer jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Maryland look for?
The top searched job categories for Service Writer jobs in Maryland are:
What cities in Maryland are hiring for Service Writer jobs?
Cities in Maryland with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in MD?
For Service Writer jobs in MD, the most frequently searched job titles are:
Full-time
Re-posted 14 days ago
Job description
Currently looking for an experienced Service Writer/Clerical Admin for full time position. We are a well established Automotive Repair Shop located in Pikesville, MD. This position will be responsible for the following;
Greeting Customers, Answering Phones, Preparing Estimates, Opening and Closing work orders, Sourcing parts from multiple vendors to ensure best pricing availability, Preparing Shipments as needed, and other duties.
Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an office setting, and exceptional Customer Service Skills.
Company Description
Operating since 1948, Pikesville Automotive is a well established car repair shop located in Pikesville, MD.