Counter Parts Sales Rep
Columbus, OH · On-site
Write up approved charge sale in accordance with company procedure * Special order parts on an ... FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale ...
61 Fleetpride Service Writer Jobs Hiring Near You
Counter Parts Sales Rep
Columbus, OH · On-site
Write up approved charge sale in accordance with company procedure * Special order parts on an ... FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
$17 - $36/hr
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
$17 - $36/hr
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Louisville, KY · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Louisville, KY · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Texarkana, AR · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Texarkana, AR · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Pensacola, FL · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Pensacola, FL · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Sioux Falls, SD · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Sioux Falls, SD · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
HD Service Writer
$23 - $30/hr
As a Service Writer, you'll communicate repair estimates, scheduling updates, and work details with ... About FleetPride, Inc.: Pride is at the heart of our core values. We're not only proud of our ...
Quick apply
HD Service Writer
$23 - $30/hr
As a Service Writer, you'll communicate repair estimates, scheduling updates, and work details with ... About FleetPride, Inc.: Pride is at the heart of our core values. We're not only proud of our ...
HD Service Writer
Louisville, KY · On-site
$23 - $30/hr
As a Service Writer, you'll communicate repair estimates, scheduling updates, and work details with ... Apply directly at FleetPride Careers.
Quick apply
HD Service Writer
Louisville, KY · On-site
$23 - $30/hr
As a Service Writer, you'll communicate repair estimates, scheduling updates, and work details with ... Apply directly at FleetPride Careers.
As a Service Writer, you'll communicate repair estimates, scheduling updates, and work details with ... Apply directly at FleetPride Careers. About the Company Pride is at the heart of our core values.
As a Service Writer, you'll communicate repair estimates, scheduling updates, and work details with ... Apply directly at FleetPride Careers. About the Company Pride is at the heart of our core values.
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Ocala, FL · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
New
Service Writer
Ocala, FL · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
New
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
New
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
New
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Sioux Falls, SD · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
Sioux Falls, SD · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
$17 - $36/hr
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
Service Writer
$17 - $36/hr
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Writer communicates estimates, scheduling and work details to customers. This requires ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Written Expression: The ability to communicate job information so the service team will understand ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Written Expression: The ability to communicate job information so the service team will understand ...
HD Service Manager
$90 - $110/hr
About FleetPride, Inc.: Pride is at the heart of our core values. We're not only proud of our products and services, but we're also proud of our employees and the team-oriented company we've built.
Quick apply
HD Service Manager
$90 - $110/hr
About FleetPride, Inc.: Pride is at the heart of our core values. We're not only proud of our products and services, but we're also proud of our employees and the team-oriented company we've built.
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Written Expression : The ability to communicate job information so the service team will understand ...
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Written Expression : The ability to communicate job information so the service team will understand ...
FleetPride Jobs Information
What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a Service Writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What does a Service Writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
Do workers at FleetPride get paid breaks?
Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
48% of people say they don’t get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
Does FleetPride pay people when they’re sick?
Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
At FleetPride, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and April 2026.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from FleetPride affordable enough for their workers?
Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
82% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at FleetPride?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers at FleetPride worry about hours?
Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and February 2026.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and February 2026.
Do FleetPride workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and September 2025.
49% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it for FleetPride workers to change shifts?
Most people find it easy to change shifts.
84% of people report that it’s easy to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2026.
84% of people report that it’s easy to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to get time off at FleetPride?
Most people find it easy to get time off.
98% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.
98% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.
Do FleetPride managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.
Do workers at FleetPride do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
83% of people report that they don’t do extra unpaid work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.
83% of people report that they don’t do extra unpaid work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to take sick days at FleetPride?
Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
Is working at FleetPride good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at FleetPride feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at FleetPride get to take their breaks without interruption?
Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
41% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
Is it stressful to work at FleetPride?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.
70% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at FleetPride enjoy their jobs?
Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.
37% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at FleetPride recommend working with their team?
Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get enough training when they start at FleetPride?
Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
56% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get support to advance at FleetPride?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people think FleetPride’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.
Do workers feel well informed about how FleetPride is doing?
Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
What other companies are hiring for Service Writer jobs?
What are the most popular jobs at Fleetpride?
What are the most popular categories at Fleetpride?
FleetPride rating
7.5
Based on 67 frontline employees who took The Breakroom Quiz
113th of 325 rated vehicle maintenance
Job description
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride.
DUTIES & RESPONSIBILITIES
EDUCATION AND SKILLS
EXPERIENCE
WORKING CONDITIONS
WORK ENVIRONMENT
PHYSICAL DEMANDS AND EQUIPMENT
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride.
DUTIES & RESPONSIBILITIES
- Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
- Locate and obtain ordered part for customer from central warehouse or branch.
- Determine sales price for customers for each sale in accordance with company procedure.
- Handle warranty or defective parts for customers in accordance with company procedure.
- Write up approved charge sale in accordance with company procedure
- Special order parts on an emergency basis when necessary and appropriate.
- Process approved credits for customer when merchandise is returned.
- Maintain confidentiality of pricing lists and structures as required by company procedure.
- Answer customers' questions about products, prices, availability, and product features.
- Provide customers with current product catalogs.
- Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
- Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.
EDUCATION AND SKILLS
- High School Diploma (or GED or High School Equivalence Certificate
- Intermediate knowledge level of Windows XP (excel, word and outlook)
- Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
- Communicating: Conveying information to others in an effective manner.
- Time management: Managing one's time and the time of others.
- Persuasion: Persuading others to change their minds or behavior.
- Service orientation: Actively looking for ways to help people.
EXPERIENCE
- Minimum of 2 years' experience in sales; sales of heavy-duty automotive parts preferred.
WORKING CONDITIONS
WORK ENVIRONMENT
- Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise
PHYSICAL DEMANDS AND EQUIPMENT
- The information to follow identifies the average physical demands for the job role. This form is included with the job description to inform the necessary physical requirements for the Job. This is general guidance; site specific physical demands could be different: Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What FleetPride employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About FleetPride
Sourced by ZipRecruiter
Industry
Trucking
Company size
5,001 - 10,000 Employees
Headquarters location
Dallas, TX, US
Year founded
1999