FleetPride
FleetPride

61 Fleetpride Service Writer Jobs Hiring Near You

Mobile Service Technician III

Texarkana, AR · On-site

$25.50 - $34.50/hr

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

Mobile Service Technician III

Longview, TX · On-site

$24.50 - $33/hr

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

Mobile Service Technician III

Houston, TX · On-site

$26.25 - $35.25/hr

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

Mobile Service Technician III

Dallas, TX · On-site

$27.25 - $36.50/hr

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

Diesel Technician III

Albany, NY · On-site

$16 - $38/hr

Review service story provided by service writers and determine tasks that need to be accomplished ... FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale ...

Strong communication, presentation, and writing skills FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will ...

Diesel Technician III

New York, NY · On-site

$16 - $51/hr

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Review service story provided by service writers and determine tasks that need to be accomplished ...

Showing results 21-40

FleetPride Jobs Information

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Do workers at FleetPride get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Does FleetPride pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

At FleetPride, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from FleetPride affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at FleetPride?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at FleetPride worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and February 2026.

Do FleetPride workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for FleetPride workers to change shifts?

Most people find it easy to change shifts.
84% of people report that it’s easy to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at FleetPride?

Most people find it easy to get time off.
98% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Do FleetPride managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at FleetPride do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
83% of people report that they don’t do extra unpaid work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at FleetPride?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at FleetPride good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at FleetPride feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at FleetPride get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at FleetPride?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at FleetPride enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at FleetPride recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at FleetPride?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at FleetPride?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think FleetPride’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how FleetPride is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
What are the most popular categories at Fleetpride?
Infographic showing various Service Writer job openings at Fleetpride in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 100% Physical job distribution.
Mobile Service Technician III

Mobile Service Technician III

FleetPride, Inc.

Texarkana, AR • On-site

$25.50 - $34.50/hr

Full-time

PTO

Posted 14 days ago


FleetPride rating

7.5

Company rating: 7.5 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

113th of 325 rated vehicle maintenance


Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
GENERAL JOB DESCRIPTION
The Mobile Technician III is expected to have mastered all aspects of Preventative Maintenance on all vehicle systems with the ability to train and develop other Technicians. Will perform all major and advanced adjustments, repairs, and component replacements. Perform advanced diagnostic operations in order to successfully diagnose vehicle system failures and suggest accurate system repairs. This technician will also work in the shop between service calls. They may also be asked to participate in the after-hour on-call rotation for the location, if needed.
DUTIES & RESPONSIBILITIES
  • Examine vehicles to determine the extent of damage or malfunction(s).
  • Provide customers with preventative maintenance solutions, whenever appropriate.
  • Maintain 80% productivity
  • Examine vehicles to determine extent of damage or malfunction(s)
  • Train new service shop employees on company procedures regarding vehicle repairs.
  • Inspect orders for completion and quality before presentation or delivery to customers.
  • Perform inspections and preventative maintenance of vehicles and equipment.
  • Perform routine and scheduled maintenance services such as oil changes, lubrications and filter replacements.
  • Repair, reline, replace, and adjust brakes (air, hydraulic, electric and brake accessories).
  • Test drive vehicles and test components using proper equipment.
  • Troubleshoot and repair suspension systems including leaf and coil spring systems, and Hendrickson walking beam type suspension systems.
  • Troubleshoot and repair electrical systems, exhaust systems, steering systems, air conditioning, PTO"S and custom exhaust systems.
  • Adjust, remove and replace clutches and drivelines.
  • Overhaul, troubleshoot and repair diesel and gasoline engines.
  • Troubleshoot and repair fuel tanks, fifth wheels, trailer hitches, pintle hooks, auxiliary axles and frames.
  • Perform tandem alignment, front axle king pin and bushing repairs.
  • Perform basic aluminum and steel wire welding.
  • Review service story provided by service writers and determine tasks that need to be accomplished in order for the order to be completed in a timely manner.
  • File, grind, sand and smooth filled or repaired surfaces, using power tools and hand tools.
  • Remove upholstery, accessories, electrical window and seat operating equipment and trim to gain access to vehicle bodies and fenders.
  • Train new service shop employees on company procedures regarding vehicle repairs.
  • Inspect orders for completion and quality before presentation or delivery to customers.
  • Maintain a clean and organized workspace and service truck.
  • Practice safe driving.
  • Other duties assigned.

EDUCATION & TRAINING
  • High school diploma or GED
  • Diesel Technology certificate/degree is a plus, but not required.

KNOWLEDGE & EXPERIENCE
  • 7 + years of experience with repairing class 7 & 8 trucks and trailers
  • Diagnostic experience
  • Training experience
  • Welding
  • Air Brake Certified

SKILLS & ABILITIES
  • Valid driver's license with good driving record required.
  • Class A CDL is preferred, but not required.
  • Must provide hand tools, air tools, and toolbox.
  • Maintain perfect safety record
  • Ability to lift 50lbs.

WORKING CONDITIONS
WORK ENVIRONMENT - Exposure to Inside/Outside Conditions, Extreme Temperatures (average of 100 Degrees F), Humid Conditions, Chemical Hazards, Vibration, Equipment Noise, Work in enclosed and confined spaces.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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