FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Operations Support Manager is responsible for providing hands on support to Corporate ...

60 Fleetpride Service Manager Jobs Hiring Near You
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Operations Support Manager is responsible for providing hands on support to Corporate ...
Train leaders and managers on FleetPride service KPIs, reporting, and performance management. * Support sales and marketing efforts to grow revenue and customer retention. * Implement processes to ...
Train leaders and managers on FleetPride service KPIs, reporting, and performance management. * Support sales and marketing efforts to grow revenue and customer retention. * Implement processes to ...
Utilize FleetPride's CRM system to track all account activities, customer interactions, and key ... Coordinate with service center leadership to ensure that core account management strategies are ...
Utilize FleetPride's CRM system to track all account activities, customer interactions, and key ... Coordinate with service center leadership to ensure that core account management strategies are ...
Service Manager
Albany, GA · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Service Manager
Albany, GA · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Service Manager
Phoenix, AZ · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Service Manager
Phoenix, AZ · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Service Manager
Dallas, TX · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Service Manager
Dallas, TX · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Service Manager
Pittsburgh, PA · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Service Manager
Pittsburgh, PA · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... The Service Manager is responsible for supervising and coordinating the activities of service ...
Utilize FleetPride's CRM system to track all account activities, customer interactions, and key ... Coordinate with service center leadership to ensure that core account management strategies are ...
Utilize FleetPride's CRM system to track all account activities, customer interactions, and key ... Coordinate with service center leadership to ensure that core account management strategies are ...
Service Manager
Pittsburgh, PA · On-site
$70K - $90K/yr
Heavy Duty Service Manager. Location: Pittsburgh, PA. Compensation: Salary + Bonus. Pay Schedule ... Apply today: www.fleetpride.com/careers.
Quick apply
Service Manager
Pittsburgh, PA · On-site
$70K - $90K/yr
Heavy Duty Service Manager. Location: Pittsburgh, PA. Compensation: Salary + Bonus. Pay Schedule ... Apply today: www.fleetpride.com/careers.
Service Writer
Saint Joseph, MO · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Service Writer
Saint Joseph, MO · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Service Writer
Fargo, ND · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Service Writer
Fargo, ND · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Service Writer
Ocala, FL · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Service Writer
Ocala, FL · On-site
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Service Writer
Fontana, CA · On-site
$23 - $30/hr
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Service Writer
Fontana, CA · On-site
$23 - $30/hr
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Support Service Manager and Technicians with daily needs. * Prepare invoices, open repair orders ...
Fluid Power Technician
Roseville, MN · On-site
$14.50 - $20/hr
Communicate customer complaints to Fluid Power Service Manager and/or Fluid Power Technician III ... FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale ...
Fluid Power Technician
Roseville, MN · On-site
$14.50 - $20/hr
Communicate customer complaints to Fluid Power Service Manager and/or Fluid Power Technician III ... FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale ...
Virtual Branch Service Advisor
Dallas, TX · On-site +1
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Clearly and effectively convey information to customers and team members. • Time Management:
Virtual Branch Service Advisor
Dallas, TX · On-site +1
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S ... Clearly and effectively convey information to customers and team members. • Time Management:
Outside Sales Representative
Sparks, NV · On-site
... sell FleetPride products and services to current and prospective customers in a competitive ... At the end of the call, the OSR will utilize the CRM and supporting tools to detail focused and ...
Outside Sales Representative
Sparks, NV · On-site
... sell FleetPride products and services to current and prospective customers in a competitive ... At the end of the call, the OSR will utilize the CRM and supporting tools to detail focused and ...
... sell FleetPride products and services to current and prospective customers in a competitive ... At the end of the call, the OSR will utilize the CRM and supporting tools to detail focused and ...
... sell FleetPride products and services to current and prospective customers in a competitive ... At the end of the call, the OSR will utilize the CRM and supporting tools to detail focused and ...
Senior Diesel Technician
Louisville, KY · On-site
$30 - $42/hr
FleetPride is seeking a Diesel Technician III -- a senior-level technician with the experience and ... Strong communication with service managers, writers, and customers. * Ability to provide your own ...
Quick apply
Senior Diesel Technician
Louisville, KY · On-site
$30 - $42/hr
FleetPride is seeking a Diesel Technician III -- a senior-level technician with the experience and ... Strong communication with service managers, writers, and customers. * Ability to provide your own ...
... and services. They know how to turn competitive differences into competitive advantages for ... Demonstrated mechanical inclination and interest in FleetPride's industry * Experience with CRM and ...
... and services. They know how to turn competitive differences into competitive advantages for ... Demonstrated mechanical inclination and interest in FleetPride's industry * Experience with CRM and ...
Outside Sales Representative
Hartford, CT · On-site
... sell FleetPride products and services to current and prospective customers in a competitive ... At the end of the call, the OSR will utilize the CRM and supporting tools to detail focused and ...
Outside Sales Representative
Hartford, CT · On-site
... sell FleetPride products and services to current and prospective customers in a competitive ... At the end of the call, the OSR will utilize the CRM and supporting tools to detail focused and ...
FleetPride Jobs Information
Do workers at FleetPride get paid breaks?
54% of people say they don’t get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.
Does FleetPride pay people when they’re sick?
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.
At FleetPride, are sick days and vacation days separate paid time off?
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from FleetPride affordable enough for their workers?
86% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at FleetPride?
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.
Do workers at FleetPride worry about hours?
90% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and February 2026.
Do FleetPride workers get to choose the shifts they work?
49% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it for FleetPride workers to change shifts?
84% of people report that it’s easy to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to get time off at FleetPride?
92% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.
Do FleetPride managers change schedules at the last minute?
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.
Do jobs at FleetPride spill into time workers aren’t paid for?
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to take sick days at FleetPride?
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.
Is working at FleetPride good if you’re a parent or caregiver?
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people at FleetPride feel treated with respect by their managers?
75% of people say they’re treated with respect by their managers.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people at FleetPride get to take their breaks without interruption?
38% of people report that their breaks get interrupted.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at FleetPride?
70% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people at FleetPride enjoy their jobs?
69% of people report they enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people at FleetPride recommend working with their team?
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people get enough training when they start at FleetPride?
55% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people get support to advance at FleetPride?
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people think FleetPride’s headquarters understands what’s happening where they work?
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and June 2026.
Do workers feel well informed about how FleetPride is doing?
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.

FleetPride rating
7.7
Based on 70 frontline employees who took The Breakroom Quiz
104th of 345 rated vehicle maintenance
Job description
The Service Operations Support Manager is responsible for providing hands on support to Corporate and Field Service leadership by providing training and project management of Service initiatives and project implementation. This individual will be considered a subject matter expert in all Service-related policies, procedures and KPI's. In addition, he or she will be responsible for the continuous management and monitoring of FleetPride's Service equipment and tooling by ensuring all assets are properly being utilized and maintained. This individual will also be responsible for providing technical expertise and root cause failure analysis of large warranty claims. He or she will also provide training and implementation support for current and future acquisitions.
Essential Tasks
- Ensure new and existing team members are trained on FleetPride's latest safety policies, programs, and procedures to include Safety Dashboards.
- Oversee the ordering, tracking and implementation of tools, vehicles, and equipment to ensure proper, safe, and efficient implementation of assets.
- Provide sourcing expertise of tooling, diagnostic software, and equipment recommendations
- Complete periodic asset (equipment, diagnostic software, vehicles, and tooling) utilization reporting to ensure assets are being fully utilized and in the proper locations.
- Provide electronic diagnostic tooling management, sourcing, and support. This includes monitoring of licensing costs and software utilization.
- Regularly reviewing of tooling, diagnostic software and equipment specs to ensure the latest advancements are being reviewed and considered.
- Assist with the relocation of assets when necessary and ensure the Accounting Asset transfer SOP is followed.
- Provide technical assessment and root cause analysis of large warranty claims.
- Assist in the training location leaders on FleetPride Service KPI's such as Gain/Loss, Productivity, Efficiency etc.
- Provide training to service leadership on applicable FleetPride policies and procedures.
- Provide operational best practices coaching and guidance.
- Ensure that locations only perform operations which they are qualified to perform.
- Work with the service department managers to monitor and control the performance of the departments using appropriate reports, tracking systems and surveys.
- Support the training and integration of new acquisitions.
Skills
- Monitoring: Monitoring/assessing performance of individuals and service departments to make improvements or take corrective action as needed.
- Judgment & Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Computer Skills: The ability to learn new programs and utilize them to improve performance.
- Technical Knowledge: Apply industry experience to ensure compliance with industry and FleetPride standards.
- Management of Personnel Resources: Motivating, developing, and directing people as they work.
- Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making.
- Time Management: Managing one's own time and the time of others.
- Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Coordination: Adjusting actions in relation to others' actions.
Attributes
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Written Expression: The ability to communicate job information so the service team will understand the requirements.
- Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not only involve recognizing there is a problem but also solving it.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Physical Demands
Physical ability to handle lifting periodically more than 40 lbs. Climbing on and under vehicles, frequently assume awkward positions while supervising heavy and sometimes dirty work.
Qualifications
Education
High School Diploma (or GED or High School Equivalence Certificate) required.
Associates Degrees or Technical Degree Preferred.
Professional Experience
- Eight years' experience in the service business, preferably in diesel (truck and trailer) repair and sales.
- Have hands-on knowledge of truck and trailer repair, labor rates, mechanic productivity and customer relationship skills.
- At least 3 years in a managerial role in a service environment and have demonstrated the ability to be a successful leader.
- Must have experience in attracting, retaining, and developing all levels of service professionals.
Certifications/Licenses
Valid drivers' license with clean driving record.
Environmental / Physical Conditions
Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise
Equipment
Eye and hearing protection when needed. Any PPE that the FleetPride Safety Department deems necessary for the safe performance of the job.
Travel
40-50% travel will be required.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What FleetPride employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About FleetPride
Sourced by ZipRecruiter
Industry
Trucking
Company size
5,001 - 10,000 Employees
Headquarters location
Dallas, TX, US
Year founded
1999