1

Service Writer Jobs in Kansas (NOW HIRING)

Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...

Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...

Service Writer

Olathe, KS ยท On-site

$17 - $25/hr

We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a truly honest shop, KC Auto Clinic. is a great place to grow your career. Responsibilities for ...

Apply Early

Service Writer

Olathe, KS ยท On-site

$17 - $25/hr

We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a truly honest shop, KC Auto Clinic. is a great place to grow your career. Responsibilities for ...

Apply Early

Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...

Apply Early

Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...

SERVICE WRITER Summary: A Service Writer provides excellent customer service, assists in maximizing the stores' consistency, speed and quality to meet customer's expectations. Duties and ...

SERVICE WRITER Summary: A Service Writer provides excellent customer service, assists in maximizing the stores' consistency, speed and quality to meet customer's expectations. Duties and ...

Service Writer A Service Writer provides excellent customer service, assists in maximizing the stores' consistency, speed and quality to meet customer's expectations. Duties and Responsibilities:

Twelve months parts or service writing experience, Class 8 truck experience preferred * General computer and word processing experience is highly regarded * Ability to lift 35 lbs * Ability to manage ...

Twelve months parts or service writing experience, Class 8 truck experience preferred * General computer and word processing experience is highly regarded * Ability to lift 35 lbs * Ability to manage ...

Twelve months parts or service writing experience, Class 8 truck experience preferred * General computer and word processing experience is highly regarded * Ability to lift 35 lbs * Ability to manage ...

Service Writer Reports to: Service Manager Location: Olathe, KS Department: Service FLSA Status: Salary Exempt About Us: CraneWorks is an award-winning global provider of lifting solutions. Our ...

next page

Showing results 1-20

Service Writer information

See Kansas salary details

$10

$21

$37

How much do service writer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for service writer in Kansas is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are the most commonly searched types of Service Writer jobs in Kansas? The most popular types of Service Writer jobs in Kansas are:
What are popular job titles related to Service Writer jobs in Kansas? For Service Writer jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Kansas look for? The top searched job categories for Service Writer jobs in Kansas are:
What cities in Kansas are hiring for Service Writer jobs? Cities in Kansas with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in KS? For Service Writer jobs in KS, the most frequently searched job titles are:

Other

Medical, Life, Retirement

Posted 20 days ago


Job description

Job Title: Automotive Service Writer
Company: Tubbs & Sons Ford Sales - Colby, KS
Job Overview:
Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service Writer, you will be the main point of contact between customers and our service department, ensuring a smooth process from vehicle intake to release. The ideal candidate will provide exceptional customer service, communicate effectively, and ensure that all repairs and services are handled with precision and efficiency.
Key Responsibilities:
  • Greet customers and provide excellent customer service throughout the vehicle repair process.
  • Listen carefully to customer concerns and assess vehicle issues to determine the best repair strategy.
  • Advise customers on necessary repairs and maintenance, offering detailed pricing estimates.
  • Coordinate with parts suppliers and technicians to ensure all required materials are available for repairs.
  • Keep customers updated on the progress of their vehicle and estimated completion times.
  • Answer questions regarding services performed, pricing details, and future maintenance recommendations.
  • Schedule service appointments over the phone and manage service workflow.
  • Perform follow-up communication with customers to ensure satisfaction and address any additional needs.
Qualifications:
  • Strong customer service skills and the ability to communicate effectively with both customers and team members.
  • Basic understanding of automotive repair processes and terminology.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Prior experience in a similar role within the automotive industry is preferred.
  • Computer literacy, including experience with scheduling and invoicing software.
Benefits:
  • Competitive wages based on experience.
  • Health insurance.
  • Life insurance.
  • 401(k) plan with profit sharing.